Reviews
Steve made the car buying experience smooth and easy. I was given a very reasonable deal without pressure. He helped me connect my phone to the car & showed me the new features. The paperwork was done quickly and explained throughly.
Steve made the car buying experience smooth and easy. I was given a very reasonable deal without pressure. He helped me connect my phone to the car & showed me the new features. The paperwork was done quickly and explained throughly.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Videon Dealership has a very good reputation. Sales and service department is considered one of the best.
Videon Dealership has a very good reputation. Sales and service department is considered one of the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with. They honor what they say to you. Curtious and well spoken.
Easy to work with. They honor what they say to you. Curtious and well spoken.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Staff were amazing and really knowledgeable of the products they sell, I had questions for Kevin and he answered them all without hesitation. Kevin made the buying experience at the dealership very easy and stress free.
Staff were amazing and really knowledgeable of the products they sell, I had questions for Kevin and he answered them all without hesitation. Kevin made the buying experience at the dealership very easy and stress free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience working with Steve at Videon Jeep Ram. His attention to detail and deep knowledge of the entire product line really stood out and made the buying process smooth and stress-free. Most importantly, Steve was honest and straightforward throughout the transaction, which I truly appreciated. What really sets him apart is that his support didn’t end after the sale—Steve has always been there to answer questions and help his customers long after the paperwork was signed. Highly recommend working with him if you’re looking for a trustworthy and knowledgeable salesperson.
I had an excellent experience working with Steve at Videon Jeep Ram. His attention to detail and deep knowledge of the entire product line really stood out and made the buying process smooth and stress-free. Most importantly, Steve was honest and straightforward throughout the transaction, which I truly appreciated. What really sets him apart is that his support didn’t end after the sale—Steve has always been there to answer questions and help his customers long after the paperwork was signed. Highly recommend working with him if you’re looking for a trustworthy and knowledgeable salesperson.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience purchasing my BMW from Nick , and I want to extend my appreciation to Nick for his excellent service. His professionalism truly stood out—he was a man of his word throughout our dealings, which made the entire process smooth and trustworthy. I’m grateful for his honesty and dedication. Highly recommended!
I had a great experience purchasing my BMW from Nick , and I want to extend my appreciation to Nick for his excellent service. His professionalism truly stood out—he was a man of his word throughout our dealings, which made the entire process smooth and trustworthy. I’m grateful for his honesty and dedication. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I love Videon Chrysler Dodge Jeep RAM, at least the one in Newotwn Square. I have been going to them for 40/50 years, ever since I got married. My late husband took me there and I kind of stopped going anywhere else. My kids went there when they got old enough to drive or wanted a car. I just went back because I needed a new car and they sold me a Jeep Cherokee, which I love. But yeah, the next time I need car, used/new, that's where I'll go and I'm assuming that when my granddaughter needs a car of her own, they'll be the first she goes too!
I love Videon Chrysler Dodge Jeep RAM, at least the one in Newotwn Square. I have been going to them for 40/50 years, ever since I got married. My late husband took me there and I kind of stopped going anywhere else. My kids went there when they got old enough to drive or wanted a car. I just went back because I needed a new car and they sold me a Jeep Cherokee, which I love. But yeah, the next time I need car, used/new, that's where I'll go and I'm assuming that when my granddaughter needs a car of her own, they'll be the first she goes too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Greedy Management … to use a credit card you must cover their 3 percent fee for already expensive car maintenance services. I guess service loyalty to where you bought the car isn’t important.
Greedy Management … to use a credit card you must cover their 3 percent fee for already expensive car maintenance services. I guess service loyalty to where you bought the car isn’t important.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
grwichmann, I'm sorry you feel that way about our credit card policy. The 3 percent charge covers the fee the credit card companies charge us. Our customers are informed of the various options to pay their bill. They can pay by cash, check or debit card, of which there is no charge. Or the fourth option is to pay by credit card of which there is a 3 percent charge. You chose the fourth option.
Dear Mgmt (interesting no name) …. Thanks for your response. I do like Jeeps and have purchased 2 Grand Cherokees. You have a great team … The Service Dept is great and the Sales Department is great. With your response, you are representing the management team that seems to be looking very hard at the bottom expense line of your business. What happened? … you use to allow the use of a credit cards without charging a fee? If you’re in financial trouble, I’ll be back to keep supporting you and your team. You don’t look like you are have financial trouble. Please explain the change in “fee” policy. And yes, totally understand, I do have options … other dealers, other makes & models, where to get my service and how I contract & pay for that service … you message is received. Would you consider other options that cost less? You should check out Fred Bean Ford. Yes, I’ve purchased 2 Fords as well, Explorer & Expedition. Last service, they actually picked up my vehicle - wow, how do they afford that! … and they provided the connivence to allow paying with a credit card without a 3% charge. Amazing group in all aspects. So what’s the overall cost to loose a customer or gain a customer? Goodwill, can generate many new customers … or lack of building goodwill can turn away many current and potential customers. Just trying to help you consider a bigger view and convince you to reinstate a no fee credit use. Best of Luck! GR
I had the best car buying experience at Videon and Kevin Roman along with Dave Beatty. None better!!!!
I had the best car buying experience at Videon and Kevin Roman along with Dave Beatty. None better!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a really good experience at this dealership. no complaints here I would recommend it.
I had a really good experience at this dealership. no complaints here I would recommend it.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car