Reviews
Excellent customer service
My experience buying a car from ANDY MOHR FORD IN PLAINFIELD Indiana was excellent. My salesman name was Hector I would suggest him to anybody going to buy a vehicle. Hector listened to me and treated me very well. I was needing a used car and I had already had two bad experiences trying to purchase a car. I went into his office and he asked me what kind of car I was looking for my deposit amount and if I had a trade and most important what I could afford. Hector was able to sell me the car I wanted for the payment amount I needed and gave me the best car buying experience anybody would want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Services
Great service staff, always friendly and helpful. Always explain charges before doing the work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service people were very helpful and very polite
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service
Had the works performed on my 2012 ford f150. Service was fast and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
I purchased a 2015 Lincoln MKZ Hybrid. My sales person Andy Bartlett was extremely helpful and personable. The service department was extremely slow, which can be frustrating, considering you are already there for a long period due to financing; however, Andy made sure during this time he was very hands on and kept checking on us and our vehicle. Andy is what made the overall experience a "10" and why I would continue to purchase with Andy Mohr.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best car or truck dealership
The only place i would purchase a vechike is Andy Mohr and the only salesman is William Worth. He is awesome, thank you William.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New truck purchase, 3/6/2015 at Andy Mohr Ford.
2015 F-350 Crew cab, Diesel. The service was excellent. Our customer service rep, Chris Slagle, went out of his way to make sure we were satisfied and located the truck we were looking for at another dealer and brought it to Andy Mohr. I would definitely recommend him to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very satisfied
We purchased our Escape 6 months ago and I had my 5000 mile service completed. Service was all that anyone could expect it to be. I have no regrets.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the compliment and thank you for your business!
Great facilities! Very clean layout!
A great experience! Purchased an Escape Titanium! Had a great sales rep. He helped us through the process wonderfully! He did a great job, and even followed through several times with us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top line in sales and service!
Dan Wood and Buffy are incredibly talented and professional service reps. Your mechanics are the best. Your dealership is A++ in sales and service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase