Lilliston Dodge Jeep Chrysler RAM

Lilliston Dodge Ram Jeep dropped the ball when it came to selling me my 2022 Alfa Romeo Giulia. I purchased the vehicle in July 2025, and that’s where the nightmare began. I was repeatedly promised that everything would be handled properly—but that never happened. First issue: the front bumper repair. It was fixed incorrectly using an excessive amount of epoxy, and not even the correct type. Within three days, the repair failed and washed away, leaving the bumper looking worse than before. This is especially frustrating considering they literally have a body shop that could have fixed it correctly in just a few hours. Now for the biggest issue: corrosion on a body panel. This was not noticeable at the time of purchase because the sale was completed around 7 PM at night. Once I discovered it, I immediately brought it to their attention. Instead of taking responsibility for selling a vehicle with corrosion, Lilliston passed the issue off to Alfa Romeo. What followed was months of delay. The Alfa Romeo dealership took until now to finally get the warranty approved and the repair moving—and that only happened because I had to do all the legwork myself, including getting Alfa Romeo USA involved. Lilliston offered no meaningful help or accountability throughout this process. At this point, Lilliston needs to make this right. This situation alone has already cost them four potential vehicle sales, and for good reason. The front bumper still looks terrible due to their failed repair, and instead of stepping up, they keep pushing the issue off on others. Stop getting “Jimmy” involved and put someone on this who actually wants to make it right. This entire experience has been unacceptable, and I would not recommend buying a vehicle here unless you’re prepared to fight for basic accountability.

Great experience with Paul. He was efficient and professional. Car was pre-negotiated and waiting for me when I got to the dealership. I was in and out in less than 90 minutes. The 3 month free warranty gives peace of mind that they sell quality used cars. I will definitely be back!

My wife used to own a Jeep Cherokee that she traded in a few years ago. I searched the internet and found a new 2023 Jeep Cherokee, leftover at this dealership that is over 100 miles away from where I live. I called and worked with Demetrius. He was a great please to work with. When we were close to a deal the manager Jay called me and got me to a price that was in my budget. It was very low pressure and I was happy that I was able to get the deal done over the phone. It only took a little over an hour to do all the paperwork. And the payment ended up being about $10 per month lower. When we were done Demetrius had a bouquet of flower for my wife (nice touch). He walked us through the delivery process and answered all of our questions. I was very impressed with all the staff I encountered with their professionalism and kindness. Definitely would recommend this wonderful family run dealership.

My wife used to own a Jeep Cherokee that she traded in a few years ago. I searched the internet and found a new 2023 Jeep Cherokee, leftover at this dealership that is over 100 miles away from where I live. I called and worked with Demetrius. He was a great please to work with. When we were close to a deal the manager Jay called me and got me to a price that was in my budget. It was very low pressure and I was happy that I was able to get the deal done over the phone. It only took a little over an hour to do all the paperwork. And the payment ended up being about $10 per month lower. When we were done Demetrius had a bouquet of flower for my wife (nice touch). He walked us through the delivery process and answered all of our questions. I was very impressed with all the staff I encountered with their professionalism and kindness. Definitely would recommend this wonderful family run dealership.

Service was great and I will return for more service if I need more service

I just purchased a new Jeep Wrangler Rubicon 392 FE. It's the third vehicle I have purchased there in two years. Each time was a perfect experience. From the investigative phase to the test drive to the negotiation to the sale and the follow-up and continued service and care....all fantastic. My salesman Paul is by far the best in my book, and I have purchased many vehicles in my lifetime. They have a small town feel to their approach, and I feel like family every time I step on their lot. If you want to be part of the Lilliston family, pay them a visit. Ask for Paul. I promise that you will be glad you did!

The service at Lilliston is beyond excellent in all aspects from sales to service. They go above and beyond. No job to small or to big.

Always been helpful and pleasant; they also always seem very attentive and concerned about what the customer wants

The staff were very nice and helpful. My jeep was serviced efficiently and wasn't too long of a wait.

You can change oil but you can't fix my jeep Ben there 4 times for the same problem