McCloskey Motors Inc.

Everyone, especially Paul was very helpful and courteous. I was referred by Jack F and was right when I he said this was the best place to come. Thanks for taking such great care of me and my family.

Mr Pratt was great, answered our questions , took our concerns and worked to make the sale good for us. Thank you for living up to your word

buying a vehicle should be a good experience. At least they should make you feel like they value your business and try to accommodate your needs. In case it was their way or the highway and send you out the door. I love the car and purchased it anyway. I will share this experience with everyone I know. Rated # 1 in Colorado Springs??? Not sure how that happened...

Everything was very up front and friendly. We have had many, many car shopping experiences and we appreciate being handled like we could shop here even though our credit is questionable. 5 stars!

Jan was wonderful to work with, Mark was very thorough and was definitely on our side. Excellent overall experience on my new car purchase. Thanks

I Have not dealt with them yet but after my conversation on the phone with a sales rep. I am pretty much sure it want be nothing like the previous dealership I bought from

Did a great job and were very helpful. The sales manager did a great job working with us to put us in to the vehicle my wife wanted.

Disappointing. I have never worked with an organization that seems to have such an attitude of indifference. Prior to purchase, my husband and I were everyone's best friend...but, once money changed hands it has been a very different scene. We purchased a used vehicle from McCloskey Imports on March 23 (a Saturday evening), and the check engine light came on on the way home. We returned it the following Monday for what we believed would be some simple service items...now, 51 days later, McCloskey has not been able to produce a vehicle that is in working order to provide dependable transportation for our family. We should have returned the vehicle on the first day, but, we believed the sales manager and service team that the fix for the vehicle was a simple sensor and alignment. However, when we still didn't have a car that could pass emissions by the third day we were ready to take their trade offer. McCloskey's idea of honoring their agreement to trade the vehicle for another was ridiculous. We chose the original vehicle based on, mileage, age, cost, product reviews, and cleanliness, but the vehicles I was shown were NOT apples to apples by any stretch. I was shown cars with over 100,000 miles, filthy cars, one with a manual transmission, and cars outside my set budget. I was sent away from their dealership with a "promise" that they would continue to look for something to trade us. Despite our continued calls to our salesperson and management this option was completely dropped, all communication on this subject has been ignored. 3 more ?fixes? and a month and a half later, we have made a car payment, and insured a vehicle that has been in their service bay for 46 out of the last 51 days. The added mileage on the vehicle is 95%, or more, strictly from driving it back and forth from Castle Rock to Colorado Springs 4 times to attempt to fix the reoccurring problems. It is going back today, because it is leaking fluids -- and it was leaking fluids 48 days ago. We will undoubtedly be held strictly to the 60 day warrantee from the day of purchase, and not be allowed any extra time to actually drive the vehicle. We have been told repeatedly that we are very lucky to have the 2mo/ 2000 mile warrantee offered by McCloskey, that we should be happy -- But, somehow I don?t think holding someone to their word is anything extra. We have been talked down to, and pacified by a multitude of managers and the owner's wife; and although Joe McCloskey is spoken very highly of and is touted as a hands on man throughout his organization, he has not seen fit to become personally involved in our case despite our continued requests for assistance. We have asked that McCloskey un-do our loan, or, produce a vehicle that will pass emissions and be reliable transportation... So far neither has happened. Legally, we are still exploring -- McCloskey's has not charged us with the repairs, and they have provided an economy rental for our transportation in the interim. However, we still do not have the car we are paying for. This is exactly the type of story that gives car dealers a bad name. McCloskey Automotive has the power and ability to make a good situation out of a bad one, but, is choosing not to. Shame on you, Big Joe Auto! Buyer Beware.

So friendly and ready to help prior to purchase. Sold car with unresolved issues, given unfulfilled promises, and met with complete indifference. "Not their problem"

I am a single mom and needed a cost effective vehicle. I was leery about going to a car dealership by myself. The staff at Big Joe was very helpful and I never felt pressured. The salesperson let me stroll the lot and gaze at the selection. I did eventually make a purchase from Big Joe Suzuki and am beyond pleased.