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INFINITI of Thousand Oaks

(487 reviews)
Visit INFINITI of Thousand Oaks
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2026 state dealer award
View 2 awards
2026 state dealer award
2026 consumer dealer award

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New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Inventory

See all 524 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
It is our pleasure to welcome you to Infiniti of Thousand Oaks. As a proud member of the Thousand Oaks community we hope that our web site will introduce more people like you to our exceptional line of automobiles as well as to the Infiniti Total Ownership Experience. You'll witness this unique philosophy in everything we do from our superior line of new & pre-owned luxury automobiles to our quality service facilities to our unyielding commitment to making your experience of owning & buying an Infiniti as rewarding as driving one. Please feel free to call us with any questions or visit our showroom. We look forward to meeting you!
INFINITI Global Award!

Service center

Phone number (866) 749-4853

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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Good, fast, easy communication. Everyone pleasant to deal with. Overall great experience. Great product for a great prince.

Good, fast, easy communication. Everyone pleasant to deal with. Overall great experience. Great product for a great prince.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Amazing service overall, Brian really helped me out with squeezing me in and making it work with my schedule. Very pleasant place of business.

Amazing service overall, Brian really helped me out with squeezing me in and making it work with my schedule. Very pleasant place of business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wonderful staff, clear communication, comfortable waiting area, and they accomplished the service my car required. Thank you!

Wonderful staff, clear communication, comfortable waiting area, and they accomplished the service my car required. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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When I picked up my car, left overnight, it appeared that the rim of the back tire had made contact with some type of concrete, scrapping the rim

When I picked up my car, left overnight, it appeared that the rim of the back tire had made contact with some type of concrete, scrapping the rim

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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All staff were friendly and attentive. I was taken care of quickly. I was accommodated nicely.

All staff were friendly and attentive. I was taken care of quickly. I was accommodated nicely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone at Infinite of Thousand Oaks are so professional, knowledgeable, and very considerate. Brian F our awesome service advisor is always on top of our auto maintenance. So trustworthy, they’ve kept out QX 80 in tip top shape. I wouldn’t have any place else service our vechicles.

Everyone at Infinite of Thousand Oaks are so professional, knowledgeable, and very considerate. Brian F our awesome service advisor is always on top of our auto maintenance. So trustworthy, they’ve kept out QX 80 in tip top shape. I wouldn’t have any place else service our vechicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was great. Patty was amazing as always . Thorough consistent and a pleasure to deal with as always .

It was great. Patty was amazing as always . Thorough consistent and a pleasure to deal with as always .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent Prompt, courteous, and accommodating. When the waiting room was full they let me use an open sales office to do my work while I waited for my car to be completed.

Excellent Prompt, courteous, and accommodating. When the waiting room was full they let me use an open sales office to do my work while I waited for my car to be completed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you for the great service

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Patty was very professional from start to finish and kept me informed of the repair progress. Infiniti of Thousand Oaks is a great team.

Patty was very professional from start to finish and kept me informed of the repair progress. Infiniti of Thousand Oaks is a great team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everything was fine, as it always is. Possibly time for new furniture in the waiting area as it is about 8 years old

Everything was fine, as it always is. Possibly time for new furniture in the waiting area as it is about 8 years old

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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