Reviews
Good, fast, easy communication. Everyone pleasant to deal with. Overall great experience. Great product for a great prince.
Good, fast, easy communication. Everyone pleasant to deal with. Overall great experience. Great product for a great prince.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing service overall, Brian really helped me out with squeezing me in and making it work with my schedule. Very pleasant place of business.
Amazing service overall, Brian really helped me out with squeezing me in and making it work with my schedule. Very pleasant place of business.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful staff, clear communication, comfortable waiting area, and they accomplished the service my car required. Thank you!
Wonderful staff, clear communication, comfortable waiting area, and they accomplished the service my car required. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
When I picked up my car, left overnight, it appeared that the rim of the back tire had made contact with some type of concrete, scrapping the rim
When I picked up my car, left overnight, it appeared that the rim of the back tire had made contact with some type of concrete, scrapping the rim
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
All staff were friendly and attentive. I was taken care of quickly. I was accommodated nicely.
All staff were friendly and attentive. I was taken care of quickly. I was accommodated nicely.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at Infinite of Thousand Oaks are so professional, knowledgeable, and very considerate. Brian F our awesome service advisor is always on top of our auto maintenance. So trustworthy, they’ve kept out QX 80 in tip top shape. I wouldn’t have any place else service our vechicles.
Everyone at Infinite of Thousand Oaks are so professional, knowledgeable, and very considerate. Brian F our awesome service advisor is always on top of our auto maintenance. So trustworthy, they’ve kept out QX 80 in tip top shape. I wouldn’t have any place else service our vechicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was great. Patty was amazing as always . Thorough consistent and a pleasure to deal with as always .
It was great. Patty was amazing as always . Thorough consistent and a pleasure to deal with as always .
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Prompt, courteous, and accommodating. When the waiting room was full they let me use an open sales office to do my work while I waited for my car to be completed.
Excellent Prompt, courteous, and accommodating. When the waiting room was full they let me use an open sales office to do my work while I waited for my car to be completed.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great service
Patty was very professional from start to finish and kept me informed of the repair progress. Infiniti of Thousand Oaks is a great team.
Patty was very professional from start to finish and kept me informed of the repair progress. Infiniti of Thousand Oaks is a great team.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was fine, as it always is. Possibly time for new furniture in the waiting area as it is about 8 years old
Everything was fine, as it always is. Possibly time for new furniture in the waiting area as it is about 8 years old
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair