Mercedes-Benz of Atlanta Northeast

On March 16th, 2026. We had an amazing experience purchasing our 2025 Mercedes-Benz. Our salesman Mr Moore was professional, patient, knowledgeable, and made the entire process smooth from start to finish. He answered all of our questions, kept us informed every step of the way, and made my husband and I feel comfortable with our decision. We truly appreciate the outstanding customer service and highly recommend him to anyone looking to purchase a vehicle.

Our experience with Finn was amazing. He made the process so smooth and easy. We will definitely work with him again!

Super nice, come see Stephen Moore. He’s the best and will definitely take care of you!

We always had great experience. Staff are courageous and helpful. Work is done on time and properly

100 out of 10. Ms Melissa was very attentive throughout the entire process. She made sure to cover any questions or concerns I may have had. To. This day, she still checks up on me regarding the car. Very patient. She really made my out of state buying experience smooth and easy. I recommend she receives a raise or higher commission. 100/10 experience.

Great experience with this dealership and especially Finn Misa. He was very easy to work with and kept his promises and followed up with me after the purchase. I recommend this dealership. ASK FOR FINN !

Finn was great, easy to deal with and right to the point no games came in from 5 hours away A+ hospitality!!

From the moment I walked in, Stephen Moore made what could have been a stressful experience feel effortless and exciting. His professionalism, patience, and genuine kindness stood out immediately. He took the time to understand exactly what I was looking for, answered every question thoroughly, and never made me feel rushed or pressured. What truly set Stephen apart was how accommodating and attentive he was throughout the entire process. He went above and beyond to make sure everything was smooth, transparent, and tailored to my needs. Every detail was handled with care, and he made sure I felt confident and comfortable in my decision. Purchasing my first Mercedes is a moment I’ll never forget, and Stephen played a huge role in making it so special. His level of service, knowledge, and dedication is unmatched. I honestly can’t find the words to fully express how happy and grateful I am for this experience. If you’re looking for someone who truly cares and will make your car-buying journey memorable, Stephen Moore is the person to see. I couldn’t recommend him more highly!

Best experience ever, I highly recommend this dealership and especially Mr. Finn Misa. Please go ask for Finn he is exceptionally good even for after sales service .. He made our experience so hassle free

I strongly caution anyone considering doing business with Mercedes-Benz of Atlanta Northeast. My experience has been extremely disappointing and has completely changed my perception of the Mercedes-Benz brand. I currently lease a 2024 Mercedes-Benz EQS 450+ SUV that has had ongoing system failures and technology issues since early in my ownership. These include software updates that will not complete, Apple CarPlay repeatedly disconnecting during drives, and malfunctioning sensor systems that have even limited the vehicle’s acceleration in traffic because it incorrectly detected nearby vehicles. Despite documenting these problems and providing evidence, the dealership repeatedly claims they “cannot replicate the issue” in their shop. To make matters worse, dealership leadership took months to respond to my requests to discuss these problems. What should have been a straightforward customer service conversation turned into a long, frustrating process where my concerns were largely ignored. Instead of working toward a reasonable resolution, the dealership and Mercedes-Benz have essentially taken the position that because they cannot reproduce the problems on demand, the customer is simply stuck with a faulty vehicle. I made a very reasonable request to terminate the lease due to the ongoing safety and system concerns. That request was denied. At this point, it has become clear that neither the dealership nor Mercedes-Benz has any real intention of doing right by their customer. Because of this experience, I will never purchase another Mercedes-Benz vehicle again, and I certainly would not recommend buying from this dealership or any dealership owned by the same group. If you value responsive customer service, accountability, and a company that stands behind its product, I would strongly encourage you to look elsewhere.