Reviews
Write a reviewBasic PM service
I left my SUV for a oil change, tire rotation & rebalance. The staff was very helpful & friendly. My friends have these services done at other dealers due to a discounted or free car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Dale! We appreciate your positive review!
Great service & a clean & friendly facility
I was traveling from WA state to FL when I developed car problems. I pulled into a gas station and there was a Toyota employee there and I asked him where the Ford dealership was he directed me to you. I went into the service center and was greeted by Mike Goodman who immediately got my car into have a service tech. start working on it. When it was determined the problem they told me the parts would have to be ordered and they would be in the next day. Mike had a courtesy driver take me to the motel. The next day Mike called and said the courtesy driver was on his way to pick me up the car was ready to go. Everyone involved was very courteous & pleasant. Thank you for getting me back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for taking the time to leave us a five-star review, Howard. It means a lot! We're happy to hear that Mike took care of you so well. Please do not hesitate to let us know if there's anything else we can do for you. Best, The Legacy Ford Team
Car Owner
Everyone was helpful during my visit at your location this week.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Patricia. We appreciate your review and hope we can continue serving you for many years to come.
Great service clean and comfortable.
I had to have somethings done to my car and I needed an oil change. They took the car next door for the oil change while I waited. The wait time was less than they originally had predicted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
The Works oil change
I don't know the gentleman name at the Quicklane shop, but he was great and extremely professional. There was a problem with the WiFi, The facility or Ford needs to fix that ASAP!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, it means a lot to us that you took the time to leave us such a glowing review. I'm sorry the WiFi wasn't working during your visit, however. If there's anything else we can do for you, please don't hesitate to let us know. Best, The Legacy Ford Team
Easy Oil Change
14 Ford Explorer - needed oil change and rotation - in and out quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Joy! Thanks for the feedback and strong recommendation!
Scott
Scott Driver went above and beyond to make my experience exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Sabrina! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Very Satisifed With Legacy Ford In McDOnough, GA
As always, we were very pleased with the service work which was done at Legacy Ford. Our Service Advisor, Scott Driver was very helpful. His expertise and can-do attitude helped us get the services we needed done in a very time effective manner. He provided excellent information on all repairs and upon his recommendation we purchased an extended service plan for our Ford Expedition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Rebecca! Feel free to stop by if you ever need any more help.
Great Visit
My experience is always pleasant during my visits. I am in and out with no problems within a respectable amount of time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jasmine, thanks for leaving your review! We're happy to hear your visit was quick and pleasant. Let us know if we can help with anything else. Best, The Legacy Ford Team
Fantastic experience
Great experience. Travis Render and Stacey Driver were just super to work with. I will definitely recommend this dealership to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback. We sincerely thank you for your business and hope to continue serving you for many years to come!