Reviews
Kris was cool. Great communication, got me in and out of there like a fast food restaurant. My truck has an oil change and tire rotation. This review makes me keep putting words in here because god forbid a review be short and sweeet.
Kris was cool. Great communication, got me in and out of there like a fast food restaurant. My truck has an oil change and tire rotation. This review makes me keep putting words in here because god forbid a review be short and sweeet.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The guys in Service in charge of Fleet did a great job! Moses and Kenneth! Definitely found my new Ford dealer I will be frequenting.
The guys in Service in charge of Fleet did a great job! Moses and Kenneth! Definitely found my new Ford dealer I will be frequenting.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and fast service best of the best, professional and recommend this dealership 100%, thank you
Excellent and fast service best of the best, professional and recommend this dealership 100%, thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best place to get service. Very professional, courteous and detailed about any and everything that's needed to keep your vehicle in top shape. Highly recommend.
Best place to get service. Very professional, courteous and detailed about any and everything that's needed to keep your vehicle in top shape. Highly recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wendell, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
The Service Department took great care of me and my vehicle. I was greatly surprised that my over two hour wait would up only being 45 minutes. Great Work!!
The Service Department took great care of me and my vehicle. I was greatly surprised that my over two hour wait would up only being 45 minutes. Great Work!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tina was very nice and knowledgeable about her job Made me feel comfortable while I waited thank You Thank You Tina and Rockwall Ford. Thank You
Tina was very nice and knowledgeable about her job Made me feel comfortable while I waited thank You Thank You Tina and Rockwall Ford. Thank You
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! We are always more than happy to assist you if anything else comes up. Take care!
Been using Rockwall Ford for many years 👍🏻. Great service👍🏻. Service managers are helpful and kind😊
Been using Rockwall Ford for many years 👍🏻. Great service👍🏻. Service managers are helpful and kind😊
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Tina knows her job I was checked in and out in less than an hour. Very friendly and made you fill comfortable.
Tina knows her job I was checked in and out in less than an hour. Very friendly and made you fill comfortable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
The staff is very courteous and true to their word with timing of service. Have not had a problem since switching to this dealership for service
The staff is very courteous and true to their word with timing of service. Have not had a problem since switching to this dealership for service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Suzette, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
I always bring my Expedition here for maintenance. The service team is honest, communicative, and they get the job done right the first time. 5 stars!
I always bring my Expedition here for maintenance. The service team is honest, communicative, and they get the job done right the first time. 5 stars!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sheila, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.