Reviews
They were the friendliest and easiest dealership to
They were the friendliest and easiest dealership to communicate with. Alex and Freddy listened and took care of everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I scheduled for a home pick up.
I scheduled for a home pick up. No one showed up, so I called to see what happened. It turns out my online reservation went to the wrong dealership. But the advisor immediately got a pick up set up, and got my vehicle to the dealership. They got all the work done and even took care of some recall work that my vehicle needed. I have had nothing but great experiences here, and I will continue to co.e herefor all.my service. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leigh, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
The dealership over exceeded our expectations.
The dealership over exceeded our expectations. Everyone worked very hard to make sure that my husband and I were pleased with our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mechoa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Jaylyn and the stuff were just amazing.
Jaylyn and the stuff were just amazing. I just love them all? Wait time was spot on. I will always pick this store for all my services for my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Jaylen check me in very early from my appointment time
Jaylen check me in very early from my appointment time and explained what they were going to do. The technician explained what needed to be done. They checked and took pictures and sent them to me. Jaylen explained it to me and sent pictures of my vehicle to my phone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Ford credit was a horrible interest rate at 10% I had
Ford credit was a horrible interest rate at 10% I had refinanced the next day at 5.7 credit of 767
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3225 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
My sales rep Alex Rodriguez did a great job taking care
My sales rep Alex Rodriguez did a great job taking care of my needs. I got the vehicle I wanted at a price I could agree with. In the future I will certainly consider Alex & Autonation Ford in South Fort Worth for my vehicle needs. A satisfied customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Great service.
Great service. Will come back again. Thank you for all your help. Always a pleasure to come here. Thank you thank you thank you thank you ??
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at AutoNation Ford South Fort Worth. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We bought 2 used cars in 3 weeks both ended up with check
We bought 2 used cars in 3 weeks both ended up with check engine light with in week half of buying them it was minor but they might it right and took care of us and the sales guy Cliff Lopez always a pleasure and great to work with
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
My 2023 F150 Tremor has been in service for 2 months, I
My 2023 F150 Tremor has been in service for 2 months, I took it for a warranty repair and every time they call to pick up my F150 it has damage to the interior and exterior, the service managers and dealer do not want to take responsibility for the damage to my F150, they only make unpleasant and discriminatory comments for the customer and the poor service they offer, I just need them to return my F150 as I take it for the warranty service .. !! This is a car dealership with unpleasant staff and not recommended to buy a car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
sergio_dbajk My 2023 F150 Tremor has been in service for 2 months, I took it for a warranty repair and every time they call to pick up my F150 it has damage to the interior and exterior, the service managers and dealer do not want to take responsibility for the damage to my F150, they only make unpleasant and discriminatory comments for the customer and the poor service they offer, I just need them to return my F150 as I take it for the warranty service .. !! This is a car dealership with unpleasant staff and not recommended to buy a car. Sergio lbarra (817) 532-7050