Reviews
Write a reviewGreat Service. Clean waiting area.
Good customer service. The waiting area was very clean. Repair on my car was quick. Very pleased with my service.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Be well, Kia of Laurel Team
Great service
Very friendly and quick to jump on the task without much waiting time great job. Great waiting facilities very clean and comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, thank you for visiting us and for leaving the kind words. We plan to continue giving great customer service and a comfortable waiting facilities for all our guests during their visit at our dealership. Be well, Kia of Laurel Team
Great sales and service!
Awesome customer service and sales experience. Will definitely be buying from this dealership again and again! Could not say enough for this great dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience, Steven. It's great to know we were able to provide you with an awesome customer and sales experience. Please feel free to call or stop by if there is anything else we can do to help you. - Laurel Ford Lincoln Kia Team
Great service
Very friendly... assisted quickly... immediately got keys for the vehicle I was looking at to drive! Provided other option ideas as well
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking time to write this review, Kayla! We make it a goal of ours to show you all the options and features your new vehicle has to offer so that you are completely comfortable with your new purchase. All of us hope you have a wonderful time driving your new car! - Laurel Ford Lincoln Kia Team
Great workers
The lady in the front was very polite and helpful also one of the salesman I think his name was John was very polite he came over and sat with us and started a friendly conversation
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John is a great asset to our team, so it does not surprise us that he was able to get you set up with your perfect vehicle. Our polite and helpful team is patient and eager to assist and we couldn't be happier that you enjoyed your time with us. Thank you for taking the time to notice those efforts and leaving us this 5-star review, Helen! - Laurel Ford Lincoln Kia Team
Excellent service
The service department Is excellent and very professional and a really nice atmosphere. They are very informative about your vehicle and keep you updated on the repairs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were well informed and kept up to date on your vehicle's history. We hope you will give us the opportunity to help you again whenever it's time for your next car. Best, Kia of Laurel Team
Clean
Fast service very clean and very courteous will definitely go back and I will tell my friends about the service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the nice review, Sheri! We really appreciate this feedback and we look forward to working with you or anyone you might send our way in the future. Best regards, Laurel Ford Lincoln Team
Friendly service and great facility
The staff is very friendly, helpful, and fast. The waiting area is clean and very comfortable. Definitely will buy my next vehicle from here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Lisa. We are happy to hear that you were pleased with our customer service and facilities. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Kia of Laurel Team
Great Service,Great facility ,Nice workers ,Hardwo
Everyone was very nice ,they are very respectful and makes sure the customers are well taken care of .Seeved very good refreshments and bad good magazines
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for stopping by to leave this wonderful review, Shenice. We do put a premium on customer care, best amenities and of course great service, and we are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Kind regards, Kia of Laurel Team
Outstanding salesman (woman)
The salesman was Outstanding,very friendly and most certainly knows about cars.I hope to do more business with y'all in the future.Keep up the great work!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review, Tina! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We would love to work with you again in the future. Warm regards, Laurel Ford Lincoln Team