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Nyle Maxwell Chrysler Jeep Dodge of Taylor

(323 reviews)

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was outstanding.

Service was outstanding. Customer service was outstanding. I would recommend Taylor CJDR over any other dealership in Texas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tom, we're delighted to know you had an outstanding experience with us at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor. Thanks for recommending us!

Great easy experience purchasing a new Jeep excellent

Great easy experience purchasing a new Jeep excellent sales person John . Can’t say enough good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Halina, we really appreciate your kind words about John! Thank you for choosing Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor.

Great deals and friendly sales and finance personal.

Great deals and friendly sales and finance personal. Very attentive to my needs and responsive. Thank you Sarah and Jose

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My truck was repaired quickly.

My truck was repaired quickly. Chris is great to work with. Keeps you Informed. Great communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barbara, we're glad to know Chris and our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor were able to get your truck back on the road quickly. Thanks for highlighting our communication - it's something we take pride in!

Great dealership that I can highly recommend.

Great dealership that I can highly recommend. Professional and friendly staff provided me with the information to make sound decision on which truck to purchase. They gave me a fair price for my trade in as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service advisor, Michael, was very knowledgeable,

My service advisor, Michael, was very knowledgeable, helpful and professional. They are a very busy shop, so I had to leave my vehicle there for a few days. Michael kept in contact with me and my vehicle was fixed in the time frame I was told. I will be going to Nyle Maxwell in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We are so disappointed in this dealership!

We are so disappointed in this dealership! On two different oil changes, they overfilled causing problems. Their response “Oh, so sorry!” Today we had an appointment for service and we’re told the person who made the appointment was no longer with them, so we didn’t have an appointment! Totally unacceptable!! We will no longer darken their doorway! This dealership had 3 chances and they blew them all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Great people to work with.

Great people to work with. Great deals as well as fast service. I recommend buying from Maxwell Taylor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, we're glad to know you had a great experience with our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor. Thanks for recommending us and sharing your feedback!

Cris was amazingly helpful in working us in without an

Cris was amazingly helpful in working us in without an appointment. It was an enjoyable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service ever!

Seasoned professionals! They had me in and out before I knew it. A wonderful experience! The counter person had my parts on order before I even requested it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to know you had a swift and wonderful experience with us at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor. It's great that our team could anticipate your needs effectively! Thanks for sharing this positive review.