Ancira Chrysler Jeep Dodge RAM

The internet sales manager (Mark) provided an up-front, bottom line, reasonable price for the new vehicle before I even visited, which was very helpful. The trade-in estimate was fair and an honest evaluation of my former car. The sales staff (Reggie and L.T.) were responsive and knowledgeable. The finance manager was a little pushy with the extended vehicle warranty, but was otherwise very friendly and took care of the paperwork quickly. After being freely given necessary information from the staff beforehand, the actual purchase took about 3 hours. Very pleasant experience. I’ve bought about a dozen new cars and this purchase rates at the top.

I had to buy 2 mirrors to replace one. Then, one of the mirrors I bought didn't work. I was supposed to get a phone call to schedule an appointment. I didn't get one. When I called back, the service rep told me he was busy. It turned out he wanted to go to lunch! When I finally got the mirror replaced, I discovered the the satelite radio did not function. I called the service rep who said he would look into it if I would come out. I came out. We got the signal reconnected with the help of SIRIUS. The SIRIUS operator explained that someone had to do something for the signal to be lost. That means the tech did something. The rep explained that there was no connection between the radio and the mirror...duh! So what did the tech do? I am not going back!

After a draining/frustrating week of various dealerships/salespeople, I came to Ancira. Juan Gomez was refreshing and his 10 plus years of experience showed. He listened to exactly what I was looking for, what I could afford, and then amazingly enough - showed me exactly what I wanted respectfully. I was also taken care of very well with my trade in. Juan made sure that I got what I had asked for (after careful research online) for my trade in and didn't low ball me like many dealerships do. He not only put me into the vehicle I wanted, but it was better than I had asked for: newer, lower mileage, the color, and certified. He really took care of me and treated me like a valued customer, dare I say, he treated me as if I were family. I can't say enough good things about Juan and Ancira. When I went back the next day to pick up my awesomely new car, I complimented him through his manager and his manager, as well, was just as amazing. Thanks, again for the service and I will be returning again for my next car when that happens.

I feel like I am a very unlikely person to leave a review for a car dealer, much less leaving all 5s in the ratings. I have not had very good luck with dealers in the past. I am sure that much of it is my fault - I can get a little crabby when things don't go my way. This time I did it a little different - I knew exactly what I wanted - model, options, color, price. I just had to find it and make a deal. Web searches took me to Ancira with its huge Jeep inventory. After checking their website for a couple of weeks, the Jeep I had been looking for came into their lot. I contacted the internet sales department via the Ancira website. I got hooked up with the very pleasant and helpful Paul Knoblock. I had a lot of questions via email, which he quickly answered, and talked to him on the phone a couple of times. When I decided that was the Jeep I wanted, I had him get things going. Paul worked with my bank to get all of the financing taken care of, and promised to have the vehicle ready when we got there. When we arrived at the dealership, we met Paul, who introduced us to salesman Jay Awashra. Jay took charge of the sale, and treated us like arriving dignitaries. Jay had everything lined up for us for a clean, seamless sale transaction. Everything was exactly as they said it would be. Jay talked about some options that were available to us, but we never felt pressured. After Jay showed us our new Jeep - which was fully prepped and ready to go, we signed papers and were driving home before we knew it! When I am in the market for a new vehicle, my first contact will be Paul and Jay at Ancira. The whole experience was really too good to be true - find exactly what I want, go in and be treated like a VIP, drive away. Thanks!

I just wanted to send you a personal Thank You for all your patience and getting our new Jeep delivered to our home in Corpus Christi, Texas. You provided outstanding personal customer service!!! From start to finish, Paul Knoblock & Ancira Jeep have been top notch and making the purchasing process a wonderful experience. For a Retired Veteran and Contractor working overseas in Iraq, I can not tell how much I appreciate the dedication you have provided to our family. This was an easy purchase from 8,000 miles away! All I can say is we appreciate it and thanks again! ***** Five Star Customer Service!!!! Happy New Jeep Owners, The Schnabel Family Corpus Christi, Texas

Searching for a new vehicle can be very labor intensive and not very pleasant as most salesmen, of course, want to make a sale as this is their income, naturally. Sufian, allowed my husband and I to take our time, no pressure involved. He was always smiling and if it hadn't been for his manager Bill, calling us after we had visited on a Friday, that the dealership wouldn't be open on a Saturday, we would have probably purchased elsewhere. I'm so glad we bought from Ancira - first rate place!! EVERYONE had a smile on their face and you could tell they enjoyed their job - the smile was infectious. Thanks for the great experience!! Sufian certainly deserves all the plaques on his wall!!

I would tell anyone looking to by a car to go to SA and Ancira and not waste their time with anyone else. This dealership wants and earns your business. I came from Corpus Christi and they treated me like I had bought several cars there before. I felt like I was the most important person on the lot.

Ancira Dodge is a very good dealership, From the general manager to the salesman his name is Jay Awashra he is a great salesman, I have delt with many other salesman in my life and have never had one like him. He goes they extra extra mile to find what you are looking for, he was very helpful with financing. Always answer his phone when we called, or always called back. This was the best experience I have ever had with a dealership and salesman. I appreciate it very much.

The customer service presented to me by Nathan Bates, Paul Zini (sales representatives), and Leo Rodriguez (in finance) was excellent. Everything was well prepared and taken care of in a professional and trusting manner. They made sure I understood all criteria and made me feel comfortable with my new purchase. The internet process handled by Mark Almazan was efficient, reliable, and secure. Overall, I am very pleased with Ancira and recommend asking for these professional individuals and guarantee you will have the best experience on your new car purchase.

About as good a new car purchasing experience as you could expect. Sales staff was helpful - never pushy. Scheduled a test drive and the car was waiting and ready when I got there. No haggling. Like any big purchase - do your homework and be prepared. These guys will take good care of you and get you on the road as quickly as possible.