Reviews
Jamie listened to my concerns and treated me courtesy and as an individual. Took test drive.
Jamie listened to my concerns and treated me courtesy and as an individual. Took test drive.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, thank you for sharing your experience! We’re glad Jamie took the time to listen to your concerns and made you feel valued. Enjoying a test drive is always a great step, and we appreciate you choosing us!
Oscar did an amazing job helping with my purchase experience! I recommend this dealership.. onces again thank you Oscar
Oscar did an amazing job helping with my purchase experience! I recommend this dealership.. onces again thank you Oscar
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Ruby, thank you for the kind words! We’re glad to hear Oscar took great care of you and made your purchase experience a positive one. We appreciate your recommendation and look forward to seeing you again!
Kudos to Hunter at Ancira Jeep Service Department! Hunter is always attentive to our needs when we need to service our 2020 Jeep Wrangler. Great customer service is why we are glad we chose Ancira when we bought our Jeep.
Kudos to Hunter at Ancira Jeep Service Department! Hunter is always attentive to our needs when we need to service our 2020 Jeep Wrangler. Great customer service is why we are glad we chose Ancira when we bought our Jeep.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Luis, thank you for the kind words! We’re glad to hear Hunter continues to take great care of you and your Wrangler. Providing attentive service is what we strive for, and it means a lot that you chose Ancira. We appreciate your support and look forward to seeing you again! 😊🚙👏
The service department ordered a splash guard on 4 March for my Chrysler 300 and said it would take two days. After six days I have not heard from them. I called but cannot get a status. I was told that only the person (Xavier) who placed the order can find out and he is off today. Why can another person not obtain the status?
The service department ordered a splash guard on 4 March for my Chrysler 300 and said it would take two days. After six days I have not heard from them. I called but cannot get a status. I was told that only the person (Xavier) who placed the order can find out and he is off today. Why can another person not obtain the status?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry to hear about the delay and the difficulty getting an update on your splash guard order. That’s certainly not the level of communication we want for our customers. Your concern about not being able to get a status while someone is off is completely understandable, and I’d like to look into this for you right away so we can get you a clear answer and help move things forward. Please give me a call when you have a moment so I can assist personally. 🙏🙂🔧 * Anthony Corey, General Manager, Ancira CJDR, (210) 558-1500
Xavier called me this morning to tell me that the splash guard was in. I requested and received an appointment for one o'clock to have it replaced. Excellent! I have brought my car in, and it is being serviced.
My experience was excellent from start to finish. The salesperson was very professional, knowledgeable, and honest throughout the entire process. They answered all of my questions clearly, were patient, and made everything easy and stress-free. I never felt pressured and appreciated their transparency and attention to detail. Communication was great, and they made sure I was comfortable and confident with my purchase. I highly recommend them and would gladly do business here again.
My experience was excellent from start to finish. The salesperson was very professional, knowledgeable, and honest throughout the entire process. They answered all of my questions clearly, were patient, and made everything easy and stress-free. I never felt pressured and appreciated their transparency and attention to detail. Communication was great, and they made sure I was comfortable and confident with my purchase. I highly recommend them and would gladly do business here again.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel, thank you for the great feedback. We are glad to hear your experience was excellent from start to finish. Providing professional, transparent, and stress free service is exactly what we strive for, and it is wonderful to know our team delivered that for you. We truly appreciate your recommendation and look forward to helping you again in the future.
I thought a keep the last week of January 2026. Today is January 23,2026. I already had a service light come on. THE xxxx THING IS 3 WEEKS OLD!
I thought a keep the last week of January 2026. Today is January 23,2026. I already had a service light come on. THE xxxx THING IS 3 WEEKS OLD!
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
I am very sorry to hear about this. I can certainly understand how frustrating it must be to see a service light come on when your vehicle is only a few weeks old. That is not the experience we want for you. Please give me a call directly so I can look into this right away and make sure we get it resolved as quickly as possible. * Anthony Corey, General Manager, Ancira CJDR, (210) 558-1500
Great service and great communication Promised finish date met I recommend you friends and family.
Great service and great communication Promised finish date met I recommend you friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re so glad to hear you received excellent service and clear communication, and that we met the promised finish date. Your recommendation to friends and family truly means a lot to us. We look forward to serving you again!
I had a great experience with buying a vehicle here but the service department really stands out as one of the best ive ever dealt with.
I had a great experience with buying a vehicle here but the service department really stands out as one of the best ive ever dealt with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re so glad to hear you had a wonderful vehicle buying experience and that our service department truly stood out. Our team works hard to provide the best care possible, and it means a lot to know we made such a positive impression. We appreciate your support and look forward to serving you again!
Our 2025 Gladiator is the second new Jeep we’ve purchased from this dealership. We keep coming back because we’re so happy with them—they even gave me preferential treatment in the service department for a Ram truck I bought at another dealership. They’re truly great people to deal with.
Our 2025 Gladiator is the second new Jeep we’ve purchased from this dealership. We keep coming back because we’re so happy with them—they even gave me preferential treatment in the service department for a Ram truck I bought at another dealership. They’re truly great people to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming back to us for your second new Jeep and for sharing such kind words. We truly appreciate your loyalty and are thrilled to hear that you have had great experiences with both our sales and service teams. It means a lot that you trust us with all your vehicle needs. Enjoy your new 2025 Gladiator, and we look forward to seeing you again soon!
Oscar took great care of us! Excellent service! We’ll be back! In and out!
Oscar took great care of us! Excellent service! We’ll be back! In and out!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rene! We’re so glad to hear Oscar took great care of you and made the process quick and seamless. Providing excellent, efficient service is what we aim for every day. We truly appreciate your support and look forward to welcoming you back next time!