Reviews
Pete sales guy was on top of the process, helpful and a professional. The finance department was also smooth and quick. We will buy from this dealer again. See you soon Pete.
Pete sales guy was on top of the process, helpful and a professional. The finance department was also smooth and quick. We will buy from this dealer again. See you soon Pete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mayra, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and quite timely. I had to go there due to a recall of my car model . They asked if and what additional services purchases I wanted without being pushy?no pressure selling?I actually asked for an additional item. They also sent me a vid of the mechanic checking the underside of my car and its tires. Once I returned for my car they promptly brought my car to me.
Great service and quite timely. I had to go there due to a recall of my car model . They asked if and what additional services purchases I wanted without being pushy?no pressure selling?I actually asked for an additional item. They also sent me a vid of the mechanic checking the underside of my car and its tires. Once I returned for my car they promptly brought my car to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Virginia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
All about their sales and it consumer, worse experience and not only one. Would be the last time bringing my vehicle to them to service.
All about their sales and it consumer, worse experience and not only one. Would be the last time bringing my vehicle to them to service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service and Paul G service manager is so helpful . Love our BMWs so much
Great service and Paul G service manager is so helpful . Love our BMWs so much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from Caleb perfect attention, good used units, competitive price good attention from the finance team
Excellent service from Caleb perfect attention, good used units, competitive price good attention from the finance team
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
We really appreciated how Biju took his time showing us each vehicle. We wanted to see then explaining how each feature worked on the car was very patient and kind and very helpful. We will definitely come back and see him when we are ready to get a new vehicle.
We really appreciated how Biju took his time showing us each vehicle. We wanted to see then explaining how each feature worked on the car was very patient and kind and very helpful. We will definitely come back and see him when we are ready to get a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Diana, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
All good! We are very happy with our purchase and are completely satisfied with their service!! We have been satisfied with all of the repairs and service done throughout the years.
All good! We are very happy with our purchase and are completely satisfied with their service!! We have been satisfied with all of the repairs and service done throughout the years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elizabeth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They didn’t know or didn’t want to do the Nano Cure Insurance I bought when I purchased my vehicle. So many excuses not to do it
They didn’t know or didn’t want to do the Nano Cure Insurance I bought when I purchased my vehicle. So many excuses not to do it
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Went to dealer for a quick car wash while checking in - the tire expert at entrance, while inspecting the tires discovered a nail in one of my tires . Once it was discovered the service department was quick to react and was able to supply a courtesy vehicle while repairs were in progress! Although the car wash broke down I’m glad we visited the dealership- they avoided a possible flat or blowout on the road! Thank you BMW!
Went to dealer for a quick car wash while checking in - the tire expert at entrance, while inspecting the tires discovered a nail in one of my tires . Once it was discovered the service department was quick to react and was able to supply a courtesy vehicle while repairs were in progress! Although the car wash broke down I’m glad we visited the dealership- they avoided a possible flat or blowout on the road! Thank you BMW!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Collision Center! Please don't hesitate to reach out if there's anything additional we can do for you.
Ryan Watson kept me informed on the status of my vehicle which made the wait more bearable! He ALWAYS does an excellent job of serving and always professional
Ryan Watson kept me informed on the status of my vehicle which made the wait more bearable! He ALWAYS does an excellent job of serving and always professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alan, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!