Reviews
Randall very good service advisor ,he tried the best he can to make alls request are complete right and did the right procedure.Its a pleasure for me to recommend other customers to the dealer ship.
Randall very good service advisor ,he tried the best he can to make alls request are complete right and did the right procedure.Its a pleasure for me to recommend other customers to the dealer ship.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. Thanks again for the recommendation, and have an amazing day!
For the best vehicles & the best service, go to Mercedes-Benz of Naples! We purchased our SUV there, and the sales staff, along with the service staff, all receive *****!
For the best vehicles & the best service, go to Mercedes-Benz of Naples! We purchased our SUV there, and the sales staff, along with the service staff, all receive *****!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
It was very nice experience. I worked with Adrian and he was very knowledgeable explaining everything to me. I was in rush and the transition was completed in a timely manner.
It was very nice experience. I worked with Adrian and he was very knowledgeable explaining everything to me. I was in rush and the transition was completed in a timely manner.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with us! We're thrilled to hear that Adrian provided such knowledgeable and timely service. We appreciate your business and look forward to serving you again in the future.
Very knowledgeable and not high pressure Joe did exceptional job. Ethan explained car very good Would definitely recommend this dealership to others. Very satisfying experience
Very knowledgeable and not high pressure Joe did exceptional job. Ethan explained car very good Would definitely recommend this dealership to others. Very satisfying experience
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
"Thank you so much for sharing your experience with us! We take pride in providing knowledgeable and pressure-free service to our customers. We're glad Joe and Ethan were able to exceed your expectations and we appreciate your recommendation. Come back anytime for another satisfying experience!" #GreatCustomers #ExceptionalService #SatisfiedCustomers
Good customer service. Timely good response from service agent. Only the AI was a problem when trying to call from car to set up appointment. Rather just talk to service person.
Good customer service. Timely good response from service agent. Only the AI was a problem when trying to call from car to set up appointment. Rather just talk to service person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
All aspects of my interactions with this organization, from the purchasing and service experience were first class. In my many, many auto purchases over the years, my salesman, Dairon Niebla, set a new standard for professionalism and credibility in my dealership experiences. (Which includes all levels of domestic, and luxury brands.) The service department also ranks at the top of competitive brands as well. Herm was my service writer and was very affable, professional and accommodating. Their loaner car people were also very helpful.
All aspects of my interactions with this organization, from the purchasing and service experience were first class. In my many, many auto purchases over the years, my salesman, Dairon Niebla, set a new standard for professionalism and credibility in my dealership experiences. (Which includes all levels of domestic, and luxury brands.) The service department also ranks at the top of competitive brands as well. Herm was my service writer and was very affable, professional and accommodating. Their loaner car people were also very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Thomas, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Excellent service for my repairs. Sky was amazing with her caring and professionalism. I would highly recommend her as your service contact. Service performed and follow-up was also first class.
Excellent service for my repairs. Sky was amazing with her caring and professionalism. I would highly recommend her as your service contact. Service performed and follow-up was also first class.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
My overall experience with Naples Mercedes Benz was excellent. In my many, many years of auto purchases, Dairon Niebla set a new standard for auto dealer sales associates. This includes domestic, foreign, midrange and lux brands. He is affable, professional and efficient in every aspect of the transaction. There was a need for a small service issue, he and Herm (service writer) were both the pinnacle of efficiency and customer satisfaction. Because I purchased the car while we were in Naples for the winter season, I needed to have the car shipped home to Ohio. Dairon offered leads of reputable carriers to consider. Frankly, he went over and above the call of duty in every aspect of my interactions with Naples Mercedes Benz.
My overall experience with Naples Mercedes Benz was excellent. In my many, many years of auto purchases, Dairon Niebla set a new standard for auto dealer sales associates. This includes domestic, foreign, midrange and lux brands. He is affable, professional and efficient in every aspect of the transaction. There was a need for a small service issue, he and Herm (service writer) were both the pinnacle of efficiency and customer satisfaction. Because I purchased the car while we were in Naples for the winter season, I needed to have the car shipped home to Ohio. Dairon offered leads of reputable carriers to consider. Frankly, he went over and above the call of duty in every aspect of my interactions with Naples Mercedes Benz.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tom, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Very nice - easy - will continue to use dealership Might even buy my next car from them Car looked beautiful when I picked it up!! Thank you
Very nice - easy - will continue to use dealership Might even buy my next car from them Car looked beautiful when I picked it up!! Thank you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cynthia, we really appreciate your positive review! We hope you have a great day!
Great experience w top people doing top notch work. Good times w turn around and service at every step. Enjoying the coffee experience. The group goes out of their way to deliver memorable services. JC
Great experience w top people doing top notch work. Good times w turn around and service at every step. Enjoying the coffee experience. The group goes out of their way to deliver memorable services. JC
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joseph, thank you so much for your wonderful review! We are thrilled to hear you had a great experience with our top-notch team. We look forward to welcoming you back soon!