Reviews
Write a reviewI recently purchased a truck from Palmetto Ford and had the pleasure of working with Daniela. The entire process was seamless, and Daniela's expertise truly stood out. She is knowledgeable, professional, and attentive to customer needs. I'm extremely happy with my new truck and the exceptional service I received. The attention was Great! Thank you, Daniela
I recently purchased a truck from Palmetto Ford and had the pleasure of working with Daniela. The entire process was seamless, and Daniela's expertise truly stood out. She is knowledgeable, professional, and attentive to customer needs. I'm extremely happy with my new truck and the exceptional service I received. The attention was Great! Thank you, Daniela
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Palmetto Doral does not respect the customers. I scheduled a service for my truck October-10 and after 5 days nobody touch in my truck. I bought a brand new truck to avoid problems and less than 1 month after my truck shows me a problem. My company and I are loosing a lot of money everyday because my brand new truck has problem and Ford Palmetto does not solve this problem.
Ford Palmetto Doral does not respect the customers. I scheduled a service for my truck October-10 and after 5 days nobody touch in my truck. I bought a brand new truck to avoid problems and less than 1 month after my truck shows me a problem. My company and I are loosing a lot of money everyday because my brand new truck has problem and Ford Palmetto does not solve this problem.
- Customer service
- 1.0
- Buying process
- 5.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Palmetto Ford's service department is like no other. They are fast, efficient, and accurate the first time! I would not have our fleet serviced anywhere else.
Palmetto Ford's service department is like no other. They are fast, efficient, and accurate the first time! I would not have our fleet serviced anywhere else.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We only use Palmetto Ford to service our fleet of vehicles. Frank Perez runs a service department like no other. Super efficient. We highly recommend.
We only use Palmetto Ford to service our fleet of vehicles. Frank Perez runs a service department like no other. Super efficient. We highly recommend.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Advisor David Leyva was very helpful and made an effort to have my truck serviced as quickly as possible, given I was a walk in. The service was completed expeditiously and with great care and attention to cleanliness. Great people!
Service Advisor David Leyva was very helpful and made an effort to have my truck serviced as quickly as possible, given I was a walk in. The service was completed expeditiously and with great care and attention to cleanliness. Great people!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service adviser David and mechanic Mike were very helpful and informative. Kept me up to date on the status of the repairs. Will definitely recommend.
Service adviser David and mechanic Mike were very helpful and informative. Kept me up to date on the status of the repairs. Will definitely recommend.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love how thorough and efficient Palmetto Ford is! Their customer service is like no other deanship in South Florida! They really put the customer first!! We reccommend them to everyone we do business with.
I love how thorough and efficient Palmetto Ford is! Their customer service is like no other deanship in South Florida! They really put the customer first!! We reccommend them to everyone we do business with.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service department is the best!!! The Service Director, Frank Perez knowledge and customer service is unparalleled. They made me feel valued and respected as a customer. We will not go anywhere else!!!!
The service department is the best!!! The Service Director, Frank Perez knowledge and customer service is unparalleled. They made me feel valued and respected as a customer. We will not go anywhere else!!!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive feedback about our service department! At Palmetto Ford Truck Sales, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Great service and very professional will gladly go back to service my truck again . Thank you . ??????????
Great service and very professional will gladly go back to service my truck again . Thank you . ??????????
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carlos, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Great experience, Alex my salesman provided me with all the helped that I needed it He was a big reason why I bought my truck at Palmetto Ford Thank you
Great experience, Alex my salesman provided me with all the helped that I needed it He was a big reason why I bought my truck at Palmetto Ford Thank you
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase