Reviews
Sold us a Certified Used Electric car with the charger on
Sold us a Certified Used Electric car with the charger on hold. Multiple staff told us that the original owner was dropping it off soon. Called/texted for weeks with similar response- I’ll check if previous owner dropped it off yet. At this point- no charger for an Electric car. Finally said that the previous owner didn’t have it and tough luck. Stopped responded to text- dealership and salesperson.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Chief Marketing Officer Lindsey Tinsley, Lindsey@marhofer.com when you have a chance. Thank you, and we look forward to hearing from you.
Was a great experience.
Was a great experience. Sales rep stayed late to make sure we could test driver after our long drive
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Once we got rolling the process was super easy.
Once we got rolling the process was super easy. Mike was very helpful and seemed transparent throughout the process which was a big plus to the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had to order key for my car, both gentleman that helped
I had to order key for my car, both gentleman that helped did an awsome job. Very knowledgeable. Both very pleasant and helpfull.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Michael made the process smooth and stress free.
Michael made the process smooth and stress free. No high pressure sales tactics from Mike. He genuinely wants to help you get the car you want and can afford. Will be returning here for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Efficient, clean, all the employees were friendly and
Efficient, clean, all the employees were friendly and helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great employees Great service.
Great employees Great service. No problem I’ve been a customer over 20 years. They earn your business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for being a loyal customer for over 20 years — that truly means the world to us! We're proud to have earned your business and appreciate your kind words about our team. We look forward to many more years of serving you!
Big shout out to our guy Marquise!
Big shout out to our guy Marquise! Helped my son buy his first car today. Called him up this morning to confirm availability. Son stopped in after school to look and test drive. I stopped up after work and looked it over with everyone. Literally could not have asked for a better person to make this once in a lifetime purchase happen. Was there throughout the entire day making sure it was detailed and ready, got finance figures together. Made it a smooth process throughout the day. Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, thank you for the awesome shout-out to Marquise! We’re thrilled to hear he made your son’s first car-buying experience smooth and memorable. It’s a big milestone, and we’re honored to be part of it. Enjoy the new ride, and thanks again for choosing Marhofer!
Enjoyed working with Micheal B as he's professional,
Enjoyed working with Micheal B as he's professional, patient yet courteous. Would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Hyundai of Cuyahoga Falls. Thanks for the recommendation, and have an amazing day!
I have always had the best experience with any service at
I have always had the best experience with any service at Ron Marhofer Hyundai. They are very professional, quickly scheduling appointments, and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!