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Louisville INFINITI

(638 reviews)
Visit Louisville INFINITI
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 13 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (502) 526-4538 (502) 526-4538
Used (866) 744-3768 (866) 744-3768
Service (855) 542-5975 (855) 542-5975

Inventory

See all 190 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2026.
When you want an INFINITI there is only one dealership in the Louisville region that provides a level of service selection and a reputation like Louisville INFINITI. At Louisville INFINITI it all starts with our knowledgeable professional sales staff. They are INFINITI experts well-educated on all of our used and new INFINITI models and they aim to provide you with the right vehicle to fit your lifestyle. We also provide INFINITI service and repairs for the life of your vehicle and our expert technicians use the latest in computerized diagnostics and recommended processes to provide accurate dependable maintenance. Visit us today!
At Louisville INFINITI we believe in treating our valued customers with honesty integrity and respect.

Service center

Phone number (855) 542-5975

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Louisville INFINITI from DealerRater.

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Service manager Danny and Bill Bailey in service department were very helpful and Evan in financing took care of some changes I needed done. All were very professional.

Service manager Danny and Bill Bailey in service department were very helpful and Evan in financing took care of some changes I needed done. All were very professional.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer/Service Dept. is very customer oriented and friendly staff. I’m very satisfied with the service I received and will be a return customer.

Dealer/Service Dept. is very customer oriented and friendly staff. I’m very satisfied with the service I received and will be a return customer.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We were very pleased with the scheduling, the service and follow up communication. We received text reminders, updates and summaries. We were provided with details.

We were very pleased with the scheduling, the service and follow up communication. We received text reminders, updates and summaries. We were provided with details.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always pleasant staff is awesome and efficient get in whenever I call for repairs much better experience than jaguar I would recommend if your looking for a luxury car

Always pleasant staff is awesome and efficient get in whenever I call for repairs much better experience than jaguar I would recommend if your looking for a luxury car

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy! Daymond was great! 2nd purchase and the process was painless. We had a good day! We love the vehicle and will be back!

Easy! Daymond was great! 2nd purchase and the process was painless. We had a good day! We love the vehicle and will be back!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Daymond our Sales Specialist was awesome to work with. We shopped around and kept coming back! Definitely recommend the new QX65 and Louisville Infiniti!

Daymond our Sales Specialist was awesome to work with. We shopped around and kept coming back! Definitely recommend the new QX65 and Louisville Infiniti!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Anna always does a great job taking care of service on my car. Gets me in quickly and needed repairs are explained and completed in a timely fashion.

Anna always does a great job taking care of service on my car. Gets me in quickly and needed repairs are explained and completed in a timely fashion.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service department is always friendly and efficient. They keep to scheduled appointment times. Service is done with owners approval and prices are very fair. I bought this vehicle with this service department in mind.

Service department is always friendly and efficient. They keep to scheduled appointment times. Service is done with owners approval and prices are very fair. I bought this vehicle with this service department in mind.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service representatives are very nice and helpful. The service is also great. They treat you with respect and keep you informed. I got an appointment in a very timely manner.

Service representatives are very nice and helpful. The service is also great. They treat you with respect and keep you informed. I got an appointment in a very timely manner.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jason was a wonderful salesman. He was easy to talk too and was very knowledgeable about the vehicle that I bought. He made sure we were comfortable while waiting to get to finance.

Jason was a wonderful salesman. He was easy to talk too and was very knowledgeable about the vehicle that I bought. He made sure we were comfortable while waiting to get to finance.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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