Sandy Sansing Chevrolet of Foley

We loved the service and attention we received by James Pressley at Sandy Sansing Chevy of Foley Alabama. They made the process so easy! And shout out to JT also. We love our nes Equinox!!!

Bought a 2024 Tahoe I had seen on their website with lifetime warranty! Finishing the deal no warranty but basic but they say FREE lifetime warranty that was one of the biggest reasons I went there . So don’t believe what they advertise

The service is awesome didn’t buy from them and they still offered transportation for me while my vehicle was in service! That my friend is the way to do. Business!!!

I first want to say this would be a 1 star, but I will give it a 2 because of the service the Pensacola location provided. I tried to schedule test drives for several vehicles at the GMC and the Nissan locations in Foley. I clearly asked for specific cars to drive, and both times the main car I wanted to test drive, a Kia Sportage, wasn't at the locations but yet wanted me to come back another day to waste my time. The answer is no. If I ask for these cars to be available, the expectation is for them to be available. At the minimum, there should be a call made saying which cars aren't here so I know not whether or not to come. Even though I wasn't able and STILL not able to test drive a Sportage, there was a Mazda CX9 2023 car I was interested in at the Foley location. This place would have sold me a car that had a damaged grill and a front bumper that needed to be replaced. They expected me to pay what was being asked and not include a power train warranty. I understand places don't want to take losses, but I have no doubt the car would have been sold to me in this condition if I agreed to buy it, and I would have taken the loss. Additionally, the autocheck shows an accident but doesn't state where the damage was or how severe the accident was. Obviously, I have an idea where the damage occurred, but Sandy Sansing is expecting me to take a risk while not wanting to provide a warranty, which should be included in a damaged car like this. I was even still considering purchasing said vehicle as long as a powertrain warranty and fixing the damage were included.  No one at the Foley location would even look into or investigate any further about the accident claim and treat it as if it wasn't a big deal that the car had an accident reported, even though they were asking me to pay almost 27k out of my pocket for it. It took me going to the Pensacola location, where the staff actually looked more into the incident where the damaged grill and broken bumper were discovered. So I will give props and a thank you in this regard. However, I was also told I would be getting photos, and I had to call multiple times because the person I spoke with never sent them, just to be told the person I spoke to and her backup were off today. It takes another salesperson to finally get the photos. Sandy Sansing definitely tried its best not to do business with me. To top it all off, I still, as mentioned above, NEVER test drove a Sportage. Obviously, they want me to take my business somewhere else, which is a shame because I could afford any car on their lot. I recommend people look elsewhere when trying to buy a car.

Our purchase of a 2024 Tahoe went smoothly. The whole process was efficient and painless. Our sales consultant, Chris, was very knowledgeable and courteous.

Stopped going there for oil changes. Waited way to long in service lounge and ended up leaving (twice) If you are have no shows make them pay for the service in advance. I guarantee they will show up for their oil change. Went to quick oil change place and was in and out in 30 minutes and was second in line. Don’t punish your good customers because of the bad ones. Just sayin

This is for the Nissan sales team in Foley. Very unprofessional! Out for themselves. I would not give them one penny of my money. It was so bad I picked up my part I ordered and will find someone else to install.

Service department has poor communication. Had an 8 am appointment for a mirror replacement and was told 2.5-3 hours Never even got to it

No jack or spare. No protectors on sides of convertible top. Misled about payment. Had to order a light for blinker. They set cars out without checking much. And I’m one sucker. Not returning except for blinker. Service will take half a day.

I brought my car there twice in 30 days and paid for diagnostics and repairs twice, broke down on the way home from Sandy Sansing Chevrolet in Foley Alabama after spending $700. Customer service was rude and probably trained to gaslight all of the customers into thinking the poorly functioning automobile and their lack of expertise in fixing it it, is somehow the customers fault.