Reviews
Service is always above and my expectations !
Excellent service as always! Tammi exceeded my expectations! Shes so polite and explained everything that needs to be done as per my car service requireds!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for a 5-star review, your recommendation, and the great feedback about the excellent service provided by Tammi who exceeded your expectations regarding the recent oil and transmission fluid change. We appreciate your feedback and your business!
Paula Davis
This is my second vehicle with Braman. You guys have always gone above and beyond in your service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Paula for providing this feedback about your recent visit to our service department. We strive to provide only the best services to all our customers and appreciate your comments confirmating our efforts.
service experience at braman honda
my service rep, freddy, provided exceptional assistance to resolve all issues with the vehicle. he was courteous, knowledgeable, and responsive. a credit to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you David for a 5-star review, a recommendation, and for letting us know that Freddy, your service rep, provided "exceptional assistance", which resolved all issues with your vehicle. Your comments mean a lot to us!
NEW PURCHASE
Best experience ever, Very smooth process all following Covid guidelines. Aylin was extremely helpful and went out of her way to make sure we were satisfied with the results.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Enrique for a 5-star review and recommendation following your recent purchase of a new vehicle and for letting us know that Aylin "was extremely helpful and went out of her way to make sure you were satisfied with the results". We strive to provide all our customers the best possible services and your comments tell us that we are right on target! Thanks again!
Susan
I have been in the Honda family for some time. Brahman Honda Lake Worth provides an outstanding customer experience: sales, service, the whole thing. A special shout out to Lindon Williams...my outstanding personal guardian angel throughout three sales transactions. And Adil in Finance...superb. I felt respected and supported every step of the way .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and recommendation following your recent purchasing experience when Lindon Williams, in sales, and Adil, in Finance, provided outstanding and supportive service every step of the way! We strive to provide only the best to all our customers. Congratulations on your purchase!
Great experience
I don’t normally write reviews, but this time I must. I have to complement Yuri Solomon at the service department. This was the second time he took care of my car and went above and beyond to make sure everything was done to my satisfaction both times. Even saved me a good chunk of money by calling the manufacturer of my tires and securing a discount. He is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Viola B for sharing your "great experience" with Yuri Solomon in our service department. We appreciate your loyalty and the feedback that all repairs were done to your satisfaction, that Yuri went above and beyond and saved you money by contacting the manufacturer of your tires and securing a discount! Yuri definitely is the best! We are happy to have you as our customer and look forward to your next visit.
great service
My car had a recall. Call and they made an appointment for the very next day. I consider that great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Cecilia for providing a review of your recent visit to our service department for a recall for which you received a next day appointment and "great service". We are serious about customer satisfaction!
Tatyana M
Third car we are buying from Honda. Would not go anywhere else. Everyone is professional, happy and overly eager to assist you. Gonzalo Cantivo is always there for all your car buying needs. Thank you again to everyone at Honda in lake worth!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Tatyana for a 5-star review, for your loyalty, and for letting us know that Gonzalo Cativa was professional and helpful throughout the process. Your feedback is very important to us!
Exceptional Car Buying Experience
I really enjoyed my buying experience, it was more than I expected. I did not realize how smooth of a process it was going to be and I am very satisfied with my used car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you ReYounda for providing this great feedback about your recent purchasing experience and letting us know that it was more than you expected and you are very satisfied with your used car purchase. We are happy to have you as our customer and look forward to seeing you again!
Oil Change service
There was initial confusion on who will initially provide service on my car oil change routine at outside check-in. also, if I still stand outside or go inside the waiting room as I am deaf and everyone was wearing masks even though I showed the email booking reservation printout upfront.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Reinaldo and thank you for taking the time to provide a review and recommendation following your visit to our service department. We value our customers' comments and appreciate your perspective about the initial confusion regarding whether to wait inside or outside and will follow through to ensure that all employees are clear on appropriate procedures to be followed. Thank you so much for choosing Braman Honda of Palm Beach for your vehicle's needs. We hope to see you again soon.