Reviews
Service to Brakes Job
I preferred the ability they had last year when they would pick up your vehicle and bring it back.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Nicole for taking the time to provide this feedback about your recent visit to our Service Department. Customer comments are valuable and help us identify potential areas of improvement for future services. We look forward to the next opportunity to serve you!
Service visit
Brought my car in due to steering problems. Issue was identified and service was great from start to finish. Alex kept me informed frequently and the ride to and from the dealer was appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Chris for sharing this feedback about your recent visit to our Service Department, for letting us know that Alex provided great service from start to finish, and arranged a ride for you both to and from our dealership. We are serious about providing only the best services for our customers.
Service oil change and tire rotation
Great service friendly courteous professional staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gerald. We appreciate this feedback about the friendly, courteous and professional assistance you received from our service department staff during your recent visit. We look forward to seeing you again!
Braman
Recall by Honda. Curbside service staff exceptional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Richard for this great feedback about the exceptional curbside service you received during your recent visit for a recall. Your comments are very important to us!
Oil Change
My Customer Service Associate, Rodney Lau, made my visit very enjoyable. He answered all my questions and his professional was impeccable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this great feedback about your recent visit to our service department and the professional and impeccable assistance you received from Rodney Lau. We look forward to your next visit!
Customer service billing specialist
I was looking around for a car to purchase one of the sale man name walid approach me. He was very kind and courteous, my experience with him was phenomenal. I will recommend anyone to go see Walid if needed to purchase a vehicle. Thank you walid for making my buying my Mercedes Benz a smooth one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Rolande for this great review and for letting us know that you had a phenomenal purchasing experience with the assistance of Walid. We are serious about customer satisfaction and your comments are important to us. Congratulations on the purchase of your first Mercedes Benz!
Great Service
Always quick and efficient. I recommend this dealership for purchases and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Joel for a 5-star review, recommendation and for your purchase of a vehicle! We are serious about customer satisfaction and glad to hear that you received quick and efficient service. Congratulations on your purchase!
Efficient and attentive
Return customer to this dealership for car maintenance service. They are efficient and provide quality experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Julie. We appreciate your review, your recommendation and your feedback letting us know that you are a return customer continuing to enjoy efficient and quality services. We look forward to seeing you again!
I have to do this review because I want to make sure...
I have to do this review because I want to make sure Carlos Grijalva is recognize for his great work. He is courteous and pay special attention to the customer in front of him. Every person is diferente and we all like different things. He showed us exactly what we were looking for, not what he likes or wanted to sell. He teach us how to used everything in the car and help us to set up whatever needed to be set up. He was my seller in Nissan for 15 years and now we switch to Honda just because He knew what we like and was available to find it for us
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Braman Honda of Palm Beach thanks you for this outstanding 5-star review and recommendation following the recent experience you had with our salesperson, Carlos Grijalva. We are serious about customer satisfaction and that includes carefully listening to customer preferences and focusing on helping them find their perfect vehicle. Your comments are so important to us - we appreciate your review and your business. We look forward to working with you again in the future!
recall notice
Car was brought in for a recall item from Honda. I assume that it was properly taken care of.. The repair was done in a timely fashion as there were a lot of cars coming in for service at the same time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Elinor for your review and recommendation about the recent recall repair services performed on your vehicle. We strive to provide all our customers the best services possible, appreciate your business and look forward to seeing you again in the future!