Reviews
Great experience and support!
Great experience and support!!! Our salesperson was kind and patience, answering all the questions, taking us to see all the cars and all the options! He was very nice
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your review! Happy motoring!
Car service dishonorable and mgt is rude!
Car service dishonorable and mgt is rude! Supervisors do not listen to customer claim regarding air conditioning warranty extention issue. The issue is; The ten year extention for the A/C condenser had expired but the service advisor did not ascertain to check the same until after technician advised her of the condenser leak which necesitates replacement of the same .My claim is that the service advisor should have checked the warranty letter and would have told me so that I did not incur the cost of the technician unnecessarily diagnosed the a/c system. Do you agree this is an unfair practice?
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. I am sorry to hear about your experience and the frustration surrounding the air conditioning concern and warranty coverage. We understand how important clear communication is throughout the diagnostic and repair process, and I regret that you felt your concerns were not fully addressed. Your comments regarding the warranty review process, communication, and overall service experience are being taken seriously and will be reviewed with our team. I would appreciate the opportunity to discuss your concerns further and learn more about your experience. Please feel free to contact me directly at (407) 917-7433. Sincerely, Mark Bedell General Manager
It was an absolutely great experience.
It was an absolutely great experience. Herman provided high-quality work and was very professional, knowledgeable, and helpful throughout the entire process. I truly appreciate the excellent service and would definitely recommend him.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Venera, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
It was an absolutely great experience.
It was an absolutely great experience. Herman provided high-quality work and was very professional, knowledgeable, and helpful throughout the entire process. I truly appreciate the excellent service and would definitely recommend him.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Venera Nazyrova, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Edgar is a rare gem!
Edgar is a rare gem! So professional and warm! He takes care of my car every time there is an imperfection on my new 2025 Civic ever since I bought it, so it stays nice and clean and he never charges me! Where else can you get that kind of service with warmth and professionalism!!! I would not trade him for the world!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Odettepryce22, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
From start to finish my salesman listened to what I
From start to finish my salesman listened to what I wanted and needed and delivered. Walked away with the car I wanted and stayed in my budget.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
My 2nd purchase at Coggin.
My 2nd purchase at Coggin. No hidden fees and excellent staff. I definitely recommend them and love my pre-owned CRV!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Jamayl O'Reilly was one of the best salespeople I have
Jamayl O'Reilly was one of the best salespeople I have ever dealt with. My 2019 Honda HRV was totaled on 95S near Savannah, Ga driving from PA to FL for the winter. Needless to say it was a very horrible experience. My husband and I needed a vehicle, Jamayl was wonderful. He had so much patience, was kind and understanding of what we were experiencing. Did not know what to do but he helped me figure it out. I was going to purchase but decided to lease. George the financial person was also great in helping me since I was out of state. They took care of all the paperwork to make it word. They made a bad experience be a lot less stressful...thank you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Ellenburek1, thank you again for taking the time to let us know how we did!
Finance manager very unprofessional.
Finance manager very unprofessional. Sharing personal information and passive aggressive comments at buyer and family.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the concerns you raised regarding professionalism during your visit. This is not the experience we want for our customers, and I would appreciate the opportunity to speak with you directly to learn more about what happened. Please feel free to contact me at 407-917-7433 at your convenience. Sincerely, Mark Bedell General Manager 407-917-7433
Never go to this Dealership.
Never go to this Dealership. When negotiating my lease one of the Sales Managers lied and said that I never disclosed to him that I was not a pervious Honda Owner. Then proceeded to say the price is going to go up. From then I told him to refund me my payment and I will leave. He looked at the finance worker and said “cut the f**king deal!”. Second now, I went to go get my recall software update on my 2024 Honda Prologue. The service department did not disclose to me that they didn’t have the up date. I had to then get told to give THEM a call and ask if they got it in. So I tested the theory the next hour and got meet with a Service Representative that had an attitude after I asked if they had the update. “I need the VIN” I replied “I was told to call and ask if you have received the up date for a 2024 Honda Prologue” The representative said “I need the VIN to look you up in the system” I replied “No I was told to call, you don’t need the VIN, I am just seeking confirmation if you have it. So do you, Yes or No” She then replied “No we don’t have the update” I then said “You should’ve just said that in the first place.” Then she replied “Sir you’re not going to tell me how to do my job”. All this run around to be meet with a rude and spiteful dealership representative for a dealership that yelled and cursed at me in negotiations. Do Not Go To Coggin Honda Orlando.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Josh, thank you for sharing your experience. I’m sorry to hear about the frustration you encountered during both your lease process and service visit. This is not the level of professionalism I expect from our team. I would appreciate the opportunity to speak with you directly and learn more. Please feel free to contact me at your convenience. Sincerely, Mark Bedell General Manager (407) 917-7433