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Johnstons Subaru

(80 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very attentive to. Customer need, did everything possible to make it work. Very detailed in explaining the operation of the car. I will recommend this dealership and this salesman whenever they decide to buy. new car

Very attentive to. Customer need, did everything possible to make it work. Very detailed in explaining the operation of the car. I will recommend this dealership and this salesman whenever they decide to buy. new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was good as usual no complaints do not know what else to write go there again

It was good as usual no complaints do not know what else to write go there again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for reviewing Johnstons Subaru! We appreciate your feedback and look forward to your next visit, Juergen.

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Very nice to do business with. Always very friendly and appreciative. Would highly recommend them.

Very nice to do business with. Always very friendly and appreciative. Would highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Johnstons Subaru!

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Wonderful and helpful staff, in all positions that I dealt with from Greeting to organizing a Loaner vehicle!

Wonderful and helpful staff, in all positions that I dealt with from Greeting to organizing a Loaner vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you had a great experience with our team at Johnstons Subaru. From the greeting to setting up your loaner car, we truly appreciate your kind words and hope to assist you again soon!

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Zachary assisted me and was exceptional. His professionalism and courtesy was appreciated. Thank you Zachary.

Zachary assisted me and was exceptional. His professionalism and courtesy was appreciated. Thank you Zachary.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Erin! We're glad Zachary made you feel so welcome and was so helpful. We hope you visit the Johnstons Subaru team again soon!

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Had a pothole in my 2023 Impreza, thanks to Alexis and Don for their professionalism and service they made my experience easy and straightforward.

Had a pothole in my 2023 Impreza, thanks to Alexis and Don for their professionalism and service they made my experience easy and straightforward.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Matt, we're glad Alexis and Don made your experience easy at Johnstons Subaru. Thank you for choosing us and for sharing your feedback. Safe travels ahead!

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The service staff is professional, competent, and friendly, especially Alexis, Tanya, and John. My car has 129,000+ miles, and I have complete confidence that Johnston’s Subaru will keep me safe by keeping the car in tiptop condition, for a long time to come.

The service staff is professional, competent, and friendly, especially Alexis, Tanya, and John. My car has 129,000+ miles, and I have complete confidence that Johnston’s Subaru will keep me safe by keeping the car in tiptop condition, for a long time to come.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Amy, thank you so much for your kind words about Alexis, Tanya, John, and the rest of our team! We're so thankful you chose Johnstons Subaru and we hope to work together for years to come. See you down the road!

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Zachary was awesome. He explained everything to me. It was done in a timely manner couldn’t ask for better.

Zachary was awesome. He explained everything to me. It was done in a timely manner couldn’t ask for better.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michelle, we're glad Zachary made your visit a smooth and efficient one at Johnstons Subaru. Thanks for choosing us!

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I recently purchased an Outback from Johnstons Subaru. Our salesperson, Roger was pleasant and helpful. Michelle. the Finance Manager was extremely helpful and went out of her way to provide information regarding the requirements of the motor vehicle department.

I recently purchased an Outback from Johnstons Subaru. Our salesperson, Roger was pleasant and helpful. Michelle. the Finance Manager was extremely helpful and went out of her way to provide information regarding the requirements of the motor vehicle department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Catherine, congratulations on your new Outback! We're pleased to know Roger and Michelle were so helpful during your visit. Thank you for choosing Johnstons Subaru!

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Amazing Staff as always. Zach and the entire team always willing and able to help.

Amazing Staff as always. Zach and the entire team always willing and able to help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Zach and the team are always here to help! Thanks for choosing Johnstons Subaru and for sharing your kind words!

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