Sandy Sansing Chevrolet

Hello Troy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

Charles, the agreed upon final OTD purchase price between you and your salesperson was $26.635. The vehicle was financed for 72 months and with interest the total amount is $35,000 unless the vehicle is paid off sooner. If you are displeased with the dealership finance arrangements, you may refinance through any bank of your choosing. The vehicle had just arrived at the dealership at the time of purchase; therefore, the window tint had not yet been applied. An appointment has been scheduled to have the window tint done. If there is anything else we can do for you please reach out to us and let us know.

Charles R Middleton, charlesmiddleton02@yahoo.com We spent the day of Friday, July 20 at the dealership, waiting for the paperwork. No paperwork. All information and contract on a tablet with writing so small I could barely see it. When I first talked to the salesman, the MSRP on the car was $ 24,680.00. When I texted him for a OTD price, the price had gone up to over $ 26,000.00. Could this be BAIT AND SWITCH ? The window sticker stated that the deep tint had been installed at the manufacturer, but sure enough, the dealership had added an addendum to the window sticker stating they had installed the deep tint, added nitrogen to tires, and charged me for the dealer prep so they could clean it up to sell it to me. I didn't charge anything to clean my car that I traded in. Just don't understand all the fees and add ons on the contract. Document fee and filing fee---DOUBLE DIPPING. I know they are in business to make money, but do they have to make it all one one customer ?

Charles, the agreed upon final OTD purchase price between you and your salesperson was $26.635. The vehicle was financed for 72 months and with interest the total amount is $35,000 unless the vehicle is paid off sooner. If you are displeased with the dealership finance arrangements, you may refinance through any bank of your choosing. The vehicle had just arrived at the dealership at the time of purchase; therefore, the window tint had not yet been applied. An appointment has been scheduled to have the window tint done. If there is anything else we can do for you please reach out to us and let us know.

We appreciate the information and will forward it to management. We will also look into this matter and investigate how this could’ve occurred. If you have any more concerns we'd be glad to address it with you through the dealership at 850-476-2480.

Hi Edward, the appointment time is not the time at which the technician begins a diagnosis or repair. The appointment time is for vehicle check-in and then the vehicle is placed in que for a technician to diagnose the vehicle. Due to the availability of parts whether they are in stock or have to be ordered, the technician can have multiple vehicles that he is working on at the same time. In the event of a parts delay the technician can begin the diagnosis of another vehicle, which is why we ask for the vehicle to be brought in at the appointment time so if we can get to it sooner, we will have it here already and will be able to do so.

Hi, we're happy you found our staff to be so supportive during your visit with us. Your satisfaction is our top priority. Thank you for your positive review and we hope to be of service to you in the future.

Hello, we appreciate you shopping with us and regret you had a bad experience after your purchase. We understand you spoke with dealership personnel regarding these issues, which then some were resolved. We thank you for your business and hope you have a great day.

Yeah, y'all sold me a xxx Chevy Malibu. Both front tires were bald, 2 different sizes, front axel was broken and y'all did nothing to try and fix the problem. Even Allen Turner said they would not have put it on the lot unless those were fixed. This is a xxxx poor business if you ask me. I will write a letter to Mr. sandy sansing myself and send it to his personal address. It has costed me over 1200 bucks to get it fixed out of my own pocket. I will never recommend anyone to y'all again! Also, the vehicle has been in 2 wrecks and not just one. That's a lawsuit in it's self! If anybody reads this, take your business somewhere else!! Terry Booher

Hello, we appreciate you shopping with us and regret you had a bad experience after your purchase. We understand you spoke with dealership personnel regarding these issues, which then some were resolved. We thank you for your business and hope you have a great day.

Hello Paula, thank you for sharing your positive experience with us and we hope to be of service to you in the future!

Hi, we're happy you found our staff to be so supportive during your visit with us. Your satisfaction is our top priority. Thank you for your positive review and we hope to be of service to you in the future.