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AutoNation Toyota Buena Park

(2,694 reviews)
Visit AutoNation Toyota Buena Park
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–9:00pm
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award
New (877) 859-2111 (877) 859-2111
Used (888) 279-0341 (888) 279-0341
Service (877) 268-3341 (877) 268-3341

Inventory

See all 386 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since May 2000.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Buena Park from DealerRater.

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I went in looking for a new car, And Jose Ortega helped

I went in looking for a new car, And Jose Ortega helped me without being pushy about buying it. He was calm and polite. He nicely asked if we wanted to test drive the car and we did, he ran the numbers and made the whole process of buying a car very simple and easy as it should be in the first place. I 100% recommend this place and their service!!! I was in n out within 3 hours.

I went in looking for a new car, And Jose Ortega helped

I went in looking for a new car, And Jose Ortega helped me without being pushy about buying it. He was calm and polite. He nicely asked if we wanted to test drive the car and we did, he ran the numbers and made the whole process of buying a car very simple and easy as it should be in the first place. I 100% recommend this place and their service!!! I was in n out within 3 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Came knowing exactly what I needed.

Came knowing exactly what I needed. Peter went above and beyond, made the process easy, and got me a great deal! Paloma and Karen were very welcoming and attentive.

Came knowing exactly what I needed.

Came knowing exactly what I needed. Peter went above and beyond, made the process easy, and got me a great deal! Paloma and Karen were very welcoming and attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Abby saved the sale.

Abby saved the sale. If not for her I would have gone somewhere else. Follow up calls and confirming appointments are great but at least review the notes and don't call blindly not knowing whether the client already confirmed the appointment. There's redundancy when multiple "managers" call and send emails and yet when you talk to them in the dealership, they don't know you at all. Worse if they give you the wrong information and there's no sense of accountability. All they do is wash their hands and pass blame to another person.

Abby saved the sale.

Abby saved the sale. If not for her I would have gone somewhere else. Follow up calls and confirming appointments are great but at least review the notes and don't call blindly not knowing whether the client already confirmed the appointment. There's redundancy when multiple "managers" call and send emails and yet when you talk to them in the dealership, they don't know you at all. Worse if they give you the wrong information and there's no sense of accountability. All they do is wash their hands and pass blame to another person.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My husband and I just purchased a vehicle at Buena Park

My husband and I just purchased a vehicle at Buena Park Toyota and we had a great experience. Abby and Eric are very helpful and know their stuff. They are also very patient and answered all of our questions. If you are planning to purchase a car, please go see them at Buena Park Toyota.

My husband and I just purchased a vehicle at Buena Park

My husband and I just purchased a vehicle at Buena Park Toyota and we had a great experience. Abby and Eric are very helpful and know their stuff. They are also very patient and answered all of our questions. If you are planning to purchase a car, please go see them at Buena Park Toyota.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I gave this dealership 5 star mainly because of Joe our

I gave this dealership 5 star mainly because of Joe our service advisor. Joe is consistently great at what he does. He is very knowledgeable, professional, and respectful. He is thorough in explaining all work that will be completed and always makes sure that any questions we have get answered. Aside from that, we both bought our cars from there and the process was pretty smooth, they weren't pushy at all.

I gave this dealership 5 star mainly because of Joe our

I gave this dealership 5 star mainly because of Joe our service advisor. Joe is consistently great at what he does. He is very knowledgeable, professional, and respectful. He is thorough in explaining all work that will be completed and always makes sure that any questions we have get answered. Aside from that, we both bought our cars from there and the process was pretty smooth, they weren't pushy at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had a really good experience at this dealership very good

Had a really good experience at this dealership very good customer service the only thing a waited a little to long but it was a Saturday

Had a really good experience at this dealership very good

Had a really good experience at this dealership very good customer service the only thing a waited a little to long but it was a Saturday

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

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Great service even after sales.

Great service even after sales. The service advisors work with you and listen to what you and your vehicle need.

Great service even after sales.

Great service even after sales. The service advisors work with you and listen to what you and your vehicle need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Christine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Had a flat tire without pressure warning.

Had a flat tire without pressure warning. Tire had to be replaced.Ntow i have tire presssure on dash.Disappointed.Wasnot on there when i bought it.Cost me 200.00 Dollars

Had a flat tire without pressure warning.

Had a flat tire without pressure warning. Tire had to be replaced.Ntow i have tire presssure on dash.Disappointed.Wasnot on there when i bought it.Cost me 200.00 Dollars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I will be buying my next car from autonation Toyota in

I will be buying my next car from autonation Toyota in Buena Park California. Jonathan was Amazing. Thank you so much. I really appreciate autonation and would always go there for my purchases or recommend people to buy there

I will be buying my next car from autonation Toyota in

I will be buying my next car from autonation Toyota in Buena Park California. Jonathan was Amazing. Thank you so much. I really appreciate autonation and would always go there for my purchases or recommend people to buy there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Roxanne, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Good communication thank you very much Eva Moore she was

Good communication thank you very much Eva Moore she was new sales person. She did a great job. Thanks again.

Good communication thank you very much Eva Moore she was

Good communication thank you very much Eva Moore she was new sales person. She did a great job. Thanks again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

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