Reviews
I went in looking for a new car, And Jose Ortega helped
I went in looking for a new car, And Jose Ortega helped me without being pushy about buying it. He was calm and polite. He nicely asked if we wanted to test drive the car and we did, he ran the numbers and made the whole process of buying a car very simple and easy as it should be in the first place. I 100% recommend this place and their service!!! I was in n out within 3 hours.
I went in looking for a new car, And Jose Ortega helped
I went in looking for a new car, And Jose Ortega helped me without being pushy about buying it. He was calm and polite. He nicely asked if we wanted to test drive the car and we did, he ran the numbers and made the whole process of buying a car very simple and easy as it should be in the first place. I 100% recommend this place and their service!!! I was in n out within 3 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came knowing exactly what I needed.
Came knowing exactly what I needed. Peter went above and beyond, made the process easy, and got me a great deal! Paloma and Karen were very welcoming and attentive.
Came knowing exactly what I needed.
Came knowing exactly what I needed. Peter went above and beyond, made the process easy, and got me a great deal! Paloma and Karen were very welcoming and attentive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Abby saved the sale.
Abby saved the sale. If not for her I would have gone somewhere else. Follow up calls and confirming appointments are great but at least review the notes and don't call blindly not knowing whether the client already confirmed the appointment. There's redundancy when multiple "managers" call and send emails and yet when you talk to them in the dealership, they don't know you at all. Worse if they give you the wrong information and there's no sense of accountability. All they do is wash their hands and pass blame to another person.
Abby saved the sale.
Abby saved the sale. If not for her I would have gone somewhere else. Follow up calls and confirming appointments are great but at least review the notes and don't call blindly not knowing whether the client already confirmed the appointment. There's redundancy when multiple "managers" call and send emails and yet when you talk to them in the dealership, they don't know you at all. Worse if they give you the wrong information and there's no sense of accountability. All they do is wash their hands and pass blame to another person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I just purchased a vehicle at Buena Park
My husband and I just purchased a vehicle at Buena Park Toyota and we had a great experience. Abby and Eric are very helpful and know their stuff. They are also very patient and answered all of our questions. If you are planning to purchase a car, please go see them at Buena Park Toyota.
My husband and I just purchased a vehicle at Buena Park
My husband and I just purchased a vehicle at Buena Park Toyota and we had a great experience. Abby and Eric are very helpful and know their stuff. They are also very patient and answered all of our questions. If you are planning to purchase a car, please go see them at Buena Park Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I gave this dealership 5 star mainly because of Joe our
I gave this dealership 5 star mainly because of Joe our service advisor. Joe is consistently great at what he does. He is very knowledgeable, professional, and respectful. He is thorough in explaining all work that will be completed and always makes sure that any questions we have get answered. Aside from that, we both bought our cars from there and the process was pretty smooth, they weren't pushy at all.
I gave this dealership 5 star mainly because of Joe our
I gave this dealership 5 star mainly because of Joe our service advisor. Joe is consistently great at what he does. He is very knowledgeable, professional, and respectful. He is thorough in explaining all work that will be completed and always makes sure that any questions we have get answered. Aside from that, we both bought our cars from there and the process was pretty smooth, they weren't pushy at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a really good experience at this dealership very good
Had a really good experience at this dealership very good customer service the only thing a waited a little to long but it was a Saturday
Had a really good experience at this dealership very good
Had a really good experience at this dealership very good customer service the only thing a waited a little to long but it was a Saturday
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!
Great service even after sales.
Great service even after sales. The service advisors work with you and listen to what you and your vehicle need.
Great service even after sales.
Great service even after sales. The service advisors work with you and listen to what you and your vehicle need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Christine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Had a flat tire without pressure warning.
Had a flat tire without pressure warning. Tire had to be replaced.Ntow i have tire presssure on dash.Disappointed.Wasnot on there when i bought it.Cost me 200.00 Dollars
Had a flat tire without pressure warning.
Had a flat tire without pressure warning. Tire had to be replaced.Ntow i have tire presssure on dash.Disappointed.Wasnot on there when i bought it.Cost me 200.00 Dollars
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I will be buying my next car from autonation Toyota in
I will be buying my next car from autonation Toyota in Buena Park California. Jonathan was Amazing. Thank you so much. I really appreciate autonation and would always go there for my purchases or recommend people to buy there
I will be buying my next car from autonation Toyota in
I will be buying my next car from autonation Toyota in Buena Park California. Jonathan was Amazing. Thank you so much. I really appreciate autonation and would always go there for my purchases or recommend people to buy there
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Roxanne, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Good communication thank you very much Eva Moore she was
Good communication thank you very much Eva Moore she was new sales person. She did a great job. Thanks again.
Good communication thank you very much Eva Moore she was
Good communication thank you very much Eva Moore she was new sales person. She did a great job. Thanks again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.