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Stonebriar Chevrolet

(2,448 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (214) 919-0050 (214) 919-0050
Used (214) 646-3510 (214) 646-3510
Service (214) 613-1875 (214) 613-1875

Inventory

See all 576 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
Stonebriar Chevrolet has a great selection of new Chevrolets plus low mileage pre-owned cars trucks and SUVs. Serving the DFW Metroplex of North Texas. Visit our Dallas Chevy dealership located in Frisco Texas just north of Dallas for your new car and truck or used car and truck vehicle purchases service maintenance and repairs GM Parts and accessories and collision repair. Search for your new Chevrolet: Camaro - Cruze - Colorado - Corvette - Equinox - Blazer - Trailblazer - Malibu - Impala - Silverado Crew Cab - Silverado Double Cab - Silverado Regular Cab - Suburban - Tahoe - Traverse - Trax - Sonic - Spark - Bolt - Volt
Making it easy!

Service center

Phone number (214) 613-1875

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(2,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stonebriar Chevrolet from DealerRater.

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I gave the salesman what I wanted to pay before I came in and he said he would try and get those numbers. The sales manager put together a deal that worked for everyone. I gave a little extra on my trade in and they matched by taking off the MSRP . Overall really good experience the staff was all friendly and service team professional.

I gave the salesman what I wanted to pay before I came in and he said he would try and get those numbers. The sales manager put together a deal that worked for everyone. I gave a little extra on my trade in and they matched by taking off the MSRP . Overall really good experience the staff was all friendly and service team professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful and professional. Great service. Kept me informed and on time. Great waiting area. Very good.

Helpful and professional. Great service. Kept me informed and on time. Great waiting area. Very good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that our team provided helpful and professional service. We appreciate you taking the time to share this review and look forward to serving you again!

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This is our third car we have bought from Stone buyer Chevrolet. Every process has been smooth and communicated. They also offer very competitive prices. Logan, our sales person goes above and beyond, and even sends us videos of the cars before we come out to buy them. It’s the little extra added touches that keep us coming back. Thanks for always taking care of us. Felix and Kristi Hicks

This is our third car we have bought from Stone buyer Chevrolet. Every process has been smooth and communicated. They also offer very competitive prices. Logan, our sales person goes above and beyond, and even sends us videos of the cars before we come out to buy them. It’s the little extra added touches that keep us coming back. Thanks for always taking care of us. Felix and Kristi Hicks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Made buying my truck easy and fast great people would buy from them again thanks

Made buying my truck easy and fast great people would buy from them again thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sales department was easy and friendly, finance was quick and straightforward. I would recommend to friends and family.

Sales department was easy and friendly, finance was quick and straightforward. I would recommend to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Took 6 days to get my water pump replaced! Frequently have issues with everything from sales to service. Still waiting on a return call for an extended warranty!

Took 6 days to get my water pump replaced! Frequently have issues with everything from sales to service. Still waiting on a return call for an extended warranty!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We value your input and understand your frustration. Your feedback helps us identify where we can work to improve our service processes and customer communication. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Dan Irwin at [email protected] or Lenah Eszlinger at [email protected] so we can address these concerns directly.

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Alex alcantar and David financing absolutely hit it out the ball park taking in my trade and giving me a great deal on my new 2026 chevy equinox

Alex alcantar and David financing absolutely hit it out the ball park taking in my trade and giving me a great deal on my new 2026 chevy equinox

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased my first vehicle from Stonebriar Chevrolet in Frisco, TX, and unfortunately the experience has been extremely frustrating. I was never informed about a major mechanical issue with the vehicle at the time of purchase, which is something I believe should have been clearly disclosed. After discovering the problem, I brought the vehicle in for service, only to be told the necessary part would take weeks to arrive. Communication throughout this process has been very poor. My service advisor has been difficult to reach, and getting updates has been nearly impossible. To make matters worse, I had to bring the vehicle back because the initial repair was not completed, and once again, I received little to no response from the advisor. Overall, this has been a very disappointing experience, especially as a first-time buyer. I would strongly encourage others to be cautious when considering this dealership.

I recently purchased my first vehicle from Stonebriar Chevrolet in Frisco, TX, and unfortunately the experience has been extremely frustrating. I was never informed about a major mechanical issue with the vehicle at the time of purchase, which is something I believe should have been clearly disclosed. After discovering the problem, I brought the vehicle in for service, only to be told the necessary part would take weeks to arrive. Communication throughout this process has been very poor. My service advisor has been difficult to reach, and getting updates has been nearly impossible. To make matters worse, I had to bring the vehicle back because the initial repair was not completed, and once again, I received little to no response from the advisor. Overall, this has been a very disappointing experience, especially as a first-time buyer. I would strongly encourage others to be cautious when considering this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's unfortunate to hear about the challenges you faced, and we understand your disappointment. The situation you've described is not the standard we aim for. Your experience matters to us, and we would appreciate the opportunity to discuss this further with you. Please contact our Customer Service line at 214-472-5535 so we can address these concerns directly and work toward a resolution.

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I’ve mentioned on more than one occasion that I was sold a truck with a dent in the body of the truck and no follow up or concern has been made. I was also delivered a truck with no antenna and had to withhold filling out the dealer survey until supplied a radio antenna and getting run around. Upon receiving the antenna the sales manager took my phone and filled out the survey himself to give them an outstanding rating. Also, my mirror was broken in some process of getting the oil changed or the truck being washed. I drove off in confidence that my truck was good even after a more than two hour wait. As I drove off I went to switch lanes only to discover my passenger mirror was folded forward. I immediately turned around and drove back to the dealership. Nobody said anything prior to me leaving that my mirror on my brand new truck was broken. Management said that they would order a new mirror (not sure when I would get one being that it is a safety issue). For my first oil change this has been a frustrating disaster! My trucks value has been diminished and attention to needs have not been met! I have a 2026 ZR2 with a dent in the door and a broken mirror both extending from occurrences from Stonebriar dealership.

I’ve mentioned on more than one occasion that I was sold a truck with a dent in the body of the truck and no follow up or concern has been made. I was also delivered a truck with no antenna and had to withhold filling out the dealer survey until supplied a radio antenna and getting run around. Upon receiving the antenna the sales manager took my phone and filled out the survey himself to give them an outstanding rating. Also, my mirror was broken in some process of getting the oil changed or the truck being washed. I drove off in confidence that my truck was good even after a more than two hour wait. As I drove off I went to switch lanes only to discover my passenger mirror was folded forward. I immediately turned around and drove back to the dealership. Nobody said anything prior to me leaving that my mirror on my brand new truck was broken. Management said that they would order a new mirror (not sure when I would get one being that it is a safety issue). For my first oil change this has been a frustrating disaster! My trucks value has been diminished and attention to needs have not been met! I have a 2026 ZR2 with a dent in the door and a broken mirror both extending from occurrences from Stonebriar dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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the easiest trade in/purchase i’ve ever done. Tony Rivera was great. super helpful, straightforward, honest and no xx. Jennifer in Finance was also great. overall a very good experience and i couldn’t be happier

the easiest trade in/purchase i’ve ever done. Tony Rivera was great. super helpful, straightforward, honest and no xx. Jennifer in Finance was also great. overall a very good experience and i couldn’t be happier

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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