Reviews
Penske Toyota has the best service, most knowledgeable
Penske Toyota has the best service, most knowledgeable techs and the #1 service manager,Sheila Vasquez, in the business. My car needed service and a left head light bulb replacement. I took it to Penske Toyota in Downey and everything was done quickly and professionally. I highly highly recommend this service department for all of your car needs.
Penske Toyota has the best service, most knowledgeable
Penske Toyota has the best service, most knowledgeable techs and the #1 service manager,Sheila Vasquez, in the business. My car needed service and a left head light bulb replacement. I took it to Penske Toyota in Downey and everything was done quickly and professionally. I highly highly recommend this service department for all of your car needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
On 3/20/26.
On 3/20/26. I took my Tacoma for service. The service advisor Mr. Erick Ramos was very helpful and professional. He was very accurate with all the information he provided. I am very satisfied with the service.
On 3/20/26.
On 3/20/26. I took my Tacoma for service. The service advisor Mr. Erick Ramos was very helpful and professional. He was very accurate with all the information he provided. I am very satisfied with the service.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Penske Toyota. We're glad the service for your Tacoma met your expectations. We appreciate your feedback.
Chris Torres was friendly and helpful.
Chris Torres was friendly and helpful. Got my truck in and out of there. Great service.
Chris Torres was friendly and helpful.
Chris Torres was friendly and helpful. Got my truck in and out of there. Great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team appreciates your feedback on the truck service. Penske Toyota thanks you for choosing us. Have a good day.
Berenice was wonderful very professional, I always choose
Berenice was wonderful very professional, I always choose this dealer they are very friendly recommended
Berenice was wonderful very professional, I always choose
Berenice was wonderful very professional, I always choose this dealer they are very friendly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team at Penske Toyota appreciates your recommendation. Thank you for choosing us.
Received excellent service from the time I checked my
Received excellent service from the time I checked my vehicle i to when I drive my vehicle off the lot .
Received excellent service from the time I checked my
Received excellent service from the time I checked my vehicle i to when I drive my vehicle off the lot .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team’s effort at Penske Toyota. We’re glad the service met your expectations. Drive safely!
I always have a pleasant experience at Toyota.
I always have a pleasant experience at Toyota. Nancy Velasco was very helpful, attentive, and provided great customer service.
I always have a pleasant experience at Toyota.
I always have a pleasant experience at Toyota. Nancy Velasco was very helpful, attentive, and provided great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for recognizing our team's effort at Penske Toyota. We appreciate your continued trust.
I’ve been coming her for the last 3 years and they always
I’ve been coming her for the last 3 years and they always take care of me. From the cleanliness of the store to the amazing hospitality of the staff. I will definitely keep coming for years to come.
I’ve been coming her for the last 3 years and they always
I’ve been coming her for the last 3 years and they always take care of me. From the cleanliness of the store to the amazing hospitality of the staff. I will definitely keep coming for years to come.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your loyalty and kind words about our team and store. Penske Toyota values your continued trust. Looking forward to assisting you in the years ahead.
I've been coming to Downey Penske for 18 years.
I've been coming to Downey Penske for 18 years. All the advisors know what they're doing. Always explain things when you don't understand. Do their best to give you a good deal. The staff are always attentive and make sure you're okay.
I've been coming to Downey Penske for 18 years.
I've been coming to Downey Penske for 18 years. All the advisors know what they're doing. Always explain things when you don't understand. Do their best to give you a good deal. The staff are always attentive and make sure you're okay.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your long-standing loyalty to Penske Toyota. We're glad our team consistently provides clear and attentive service. We appreciate your continued trust.
Juan gives the best service!
Juan gives the best service! He has been consistent every time I get maintenance done on my vehicle. I appreciate him greatly for being on it and updating me about everything.
Juan gives the best service!
Juan gives the best service! He has been consistent every time I get maintenance done on my vehicle. I appreciate him greatly for being on it and updating me about everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is glad to provide you with consistent service at Penske Toyota. Thank you for sharing your experience. Your vehicle's maintenance is in good hands.
Service Advisor Cesar Medina made a quick but thorough
Service Advisor Cesar Medina made a quick but thorough assistance regarding my maintenance status and all my concern. Good job Cesar keep it up👍
Service Advisor Cesar Medina made a quick but thorough
Service Advisor Cesar Medina made a quick but thorough assistance regarding my maintenance status and all my concern. Good job Cesar keep it up👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team’s effort at Penske Toyota. We appreciate your feedback on the maintenance service.