Reviews
While I'm not particularly a fan of dealer service
While I'm not particularly a fan of dealer service departments (past crappy experiences) I will say that my experience with Toyota of Glendale was quite good. I felt that the service advisor, Daniel, was attentive to my concerns and they appear to have addressed all of them. Easy and quick.
While I'm not particularly a fan of dealer service
While I'm not particularly a fan of dealer service departments (past crappy experiences) I will say that my experience with Toyota of Glendale was quite good. I felt that the service advisor, Daniel, was attentive to my concerns and they appear to have addressed all of them. Easy and quick.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Laren, We're thrilled to hear that Daniel provided attentive service and that your experience was positive. We always strive to make our customers feel valued and heard. Looking forward to seeing you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
Paul Flores is the best agent for Glendale Toyota He is
Paul Flores is the best agent for Glendale Toyota He is why I bring my car there to be serviced. Also I appreciate having LYFT available for my transportation needs.
Paul Flores is the best agent for Glendale Toyota He is
Paul Flores is the best agent for Glendale Toyota He is why I bring my car there to be serviced. Also I appreciate having LYFT available for my transportation needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Paul is an huge asset to us here and always makes sure our customers go home happy. We look forward to serving you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
Always friendly staff.
Always friendly staff. Quick service and also keep you informed of any issues or maintenance need
Always friendly staff.
Always friendly staff. Quick service and also keep you informed of any issues or maintenance need
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jorge, It's wonderful to see that you always receive the service that you deserve! We look forward to serving you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
They allways provide very helpful and friendly service.
They allways provide very helpful and friendly service. I appreciated the easy process and smooth service. And great deals!
They allways provide very helpful and friendly service.
They allways provide very helpful and friendly service. I appreciated the easy process and smooth service. And great deals!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had a positive experience with our team and found our service helpful and friendly. We always strive to make the process as smooth as possible and appreciate your kind words! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
I purchased 6 ignition coils from Glendale online parts
I purchased 6 ignition coils from Glendale online parts department during their 15% Presidents Day sale. Unfortunately, the website listed the wrong ignition coils for my vehicle, and so I needed to exchange. When I came in to exchange the parts, everyone I dealt with REFUSED to honor the original 15% discount. They required that I pay that additional 15% over the cost of the original ignition coils to correct a mistake made by their website. I even showed them the mistake by putting in my vehicle info into their online system and the system showing the incorrect ignition coils as the one needed. They acknowledged the mistake, but refused to give me the original discount they offered. This is not ok. I should not have been charged an extra 15% to correct their mistake, and should be refunded the 15% difference.
I purchased 6 ignition coils from Glendale online parts
I purchased 6 ignition coils from Glendale online parts department during their 15% Presidents Day sale. Unfortunately, the website listed the wrong ignition coils for my vehicle, and so I needed to exchange. When I came in to exchange the parts, everyone I dealt with REFUSED to honor the original 15% discount. They required that I pay that additional 15% over the cost of the original ignition coils to correct a mistake made by their website. I even showed them the mistake by putting in my vehicle info into their online system and the system showing the incorrect ignition coils as the one needed. They acknowledged the mistake, but refused to give me the original discount they offered. This is not ok. I should not have been charged an extra 15% to correct their mistake, and should be refunded the 15% difference.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Austin, Thank you for bringing this to our attention. We're disappointed that there was confusion regarding the ignition coils listed on our website. The price of the correct set of ignition coils was slightly higher than the original set that was purchased online. However, to ensure your satisfaction, we did provide you with the price difference back to the same card used for the purchase. We hope this resolution addressed your concerns. If there is anything further we can assist you with, please feel free to contact our dealership management team. We’re always happy to help. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
Everyone is Helpful, professional and friendly.
Everyone is Helpful, professional and friendly. I appreciated the easy process and smooth service. And great deals!
Everyone is Helpful, professional and friendly.
Everyone is Helpful, professional and friendly. I appreciated the easy process and smooth service. And great deals!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Providing helpful and professional service is our priority, and we’re glad you found the process smooth and enjoyable. We look forward to serving you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
welcoming, felt like home very friendly definitely go
welcoming, felt like home very friendly definitely go back. thank you for your hard work
welcoming, felt like home very friendly definitely go
welcoming, felt like home very friendly definitely go back. thank you for your hard work
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear you felt at home during your visit! Our team strives to create a welcoming atmosphere, and your kind words mean a lot. We look forward to welcoming you back soon! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
The dealership is clean and organize.
The dealership is clean and organize. My service advisor is friendly and accommodating. The service is fast.
The dealership is clean and organize.
The dealership is clean and organize. My service advisor is friendly and accommodating. The service is fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jatria, We’re so happy to hear you had a great experience with our team and appreciated the clean environment. Fast and friendly service is what we aim for, and your feedback means a lot to us! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
Very helpful and friendly salesman He knows to speak
Very helpful and friendly salesman He knows to speak with respect and help the customers
Very helpful and friendly salesman He knows to speak
Very helpful and friendly salesman He knows to speak with respect and help the customers
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that our salesman provided you with respectful and helpful service. We appreciate your support and look forward to assisting you again in the future! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com
Took in my vehicle for a complimentary oil and filter
Took in my vehicle for a complimentary oil and filter change. This was a little unexpected, but greatly appreciated. The facility is always clean, and has ample seating for the early birds (coffee too).
Took in my vehicle for a complimentary oil and filter
Took in my vehicle for a complimentary oil and filter change. This was a little unexpected, but greatly appreciated. The facility is always clean, and has ample seating for the early birds (coffee too).
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you enjoyed the complimentary oil and filter change. Our team works hard to maintain a clean and comfortable environment for our customers. We appreciate your feedback and look forward to seeing you again soon! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com