Reviews
I purchased my vehicle on 12/27/25. I had the most wonderful car buying experience ever! Both Kevin M. and Chris D. were absolutely awesome!! All of my questions were answered. No pressure, like you get from other dealerships. I test drove the vehicle and we sealed the deal with affordable payments. I'm so very happy and would highly recommend everyone to go visit and or go online to review their huge inventory. Trust me, you will definitely find something that you like and won't leave until you buy it from Lindsey Volkswagen of Dulles! Thanks so much Kevin and Chris!! Ms. Brown
I purchased my vehicle on 12/27/25. I had the most wonderful car buying experience ever! Both Kevin M. and Chris D. were absolutely awesome!! All of my questions were answered. No pressure, like you get from other dealerships. I test drove the vehicle and we sealed the deal with affordable payments. I'm so very happy and would highly recommend everyone to go visit and or go online to review their huge inventory. Trust me, you will definitely find something that you like and won't leave until you buy it from Lindsey Volkswagen of Dulles! Thanks so much Kevin and Chris!! Ms. Brown
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If I could give zero stars, I would. My wife and I had one of the worst car-buying experiences of our lives at Lindsay Volkswagen of Dulles in July 2025. The salesman (Tah Anyele) tried to pull a bait-and-switch, showing us one e-tron online (1-owner, no accidents) but then attempting to sell us a completely different car with multiple accidents. Only because I checked the VIN and CarFax did we catch this. Then, after signing finance paperwork at $580/month, management suddenly tried to change the payment to $630–$690/month. Classic payment manipulation. To make matters worse, they tried to sell us an electric car without a charger, insisting we either buy one for $500 or use public charging until I pushed back. Only after a long fight did they finally hand one over. The entire process took nearly 8 hours. They also pressured us to sign “as-is” paperwork, and now—more than 7 weeks later—we still have no registration or tags, even though the fees were included in our financing. Calls and emails to the finance manager (Chris Dixon) and sales staff go unanswered. This dealership is dishonest, unprofessional, and exploitative—especially toward out-of-state buyers. Save yourself the headache and buy from a reputable dealer that values customers. Stay far away from Lindsay Volkswagen of Dulles.
If I could give zero stars, I would. My wife and I had one of the worst car-buying experiences of our lives at Lindsay Volkswagen of Dulles in July 2025. The salesman (Tah Anyele) tried to pull a bait-and-switch, showing us one e-tron online (1-owner, no accidents) but then attempting to sell us a completely different car with multiple accidents. Only because I checked the VIN and CarFax did we catch this. Then, after signing finance paperwork at $580/month, management suddenly tried to change the payment to $630–$690/month. Classic payment manipulation. To make matters worse, they tried to sell us an electric car without a charger, insisting we either buy one for $500 or use public charging until I pushed back. Only after a long fight did they finally hand one over. The entire process took nearly 8 hours. They also pressured us to sign “as-is” paperwork, and now—more than 7 weeks later—we still have no registration or tags, even though the fees were included in our financing. Calls and emails to the finance manager (Chris Dixon) and sales staff go unanswered. This dealership is dishonest, unprofessional, and exploitative—especially toward out-of-state buyers. Save yourself the headache and buy from a reputable dealer that values customers. Stay far away from Lindsay Volkswagen of Dulles.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
David – Thank you for being our customer, we’re happy that Teemour was able to assist you in getting your concerns resolved. You advised Teemour that you would be correcting these reviews, since that hasn’t happened, Lindsay is responding: In early July, you reached out to our salesperson Tah regarding our large selection of e-trons. Weeks later, you and your family arrived to explore multiple e-trons with Tah. There were never any “bait and switch” as you chose to look at many e-trons during your visit. During your lengthy visit, Tah even purchased lunch for your children. Payments will only change when the vehicle or terms change, which are driven by the purchaser. Because Lindsay VW is not a warranty provider, all vehicles are required to be sold “AS IS” no Dealer Warranty. Interestingly, this e-tron had coverage from the balance the original factory warranty. As you are aware, the delays in registering the e-tron were not caused by Lindsay but were due to a DMV hold on the register’s account, which Lindsay also helped you resolve with the DMV. We are proud to provide honest, professional, customer centric services to anyone from any state. Please contact me directly with any questions. Jerry Holloway, General Manager, jholloway@lindsayvw.com
Lindsay VW of Dulles sales Bob Derby made my VW GLI purchase exceptional once again, as I have purchased new cars from Bob over many years. Bob is friendly and knowledgeable about the product, and represents the dealer professionally. Great experience and enjoy the vehicle! DS Leesburg, Virginia
Lindsay VW of Dulles sales Bob Derby made my VW GLI purchase exceptional once again, as I have purchased new cars from Bob over many years. Bob is friendly and knowledgeable about the product, and represents the dealer professionally. Great experience and enjoy the vehicle! DS Leesburg, Virginia
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan- Congratulations on your new GLI! We are thrilled that Bob made your recent buying experience exceptional with his amazing customer service once again. Thank you for your continued support and loyalty to Bob and Lindsay VW over the years! Safe travels!
Won’t call, they only text. First line in their ad says “transparent pricing”, but they charge a $989 processing fee on used vehicles (VA state max allowed for processing fee is $800). They won’t remove the fee no matter what, even when none of what it’s supposed to be for applies to your deal. No real attempts to sell in two weeks of my reaching out. I left messages for the sales manager to call, and was told he would 3x… I never received a call from the sales manager. Seem like new style dealership; afraid of phones and aiming for uneducated consumers that just want to get approved for financing and will sign on the line. If you’re a cash buyer, probably look elsewhere.
Won’t call, they only text. First line in their ad says “transparent pricing”, but they charge a $989 processing fee on used vehicles (VA state max allowed for processing fee is $800). They won’t remove the fee no matter what, even when none of what it’s supposed to be for applies to your deal. No real attempts to sell in two weeks of my reaching out. I left messages for the sales manager to call, and was told he would 3x… I never received a call from the sales manager. Seem like new style dealership; afraid of phones and aiming for uneducated consumers that just want to get approved for financing and will sign on the line. If you’re a cash buyer, probably look elsewhere.
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write a review. We do provide transparent pricing. Our $989 processing fee is disclosed on the website and posted within the dealership. If you wish to further discuss, please contact our General Manager. His phone number is 703-880-8000. His email is Jerry.Holloway@lindsayvw.com We look forward to discussing your concerns. Thank You.
Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!
Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Manuel- Thank you for your 5 star review of Jeff. We are pleased that your recent buying experience was fantastic! Enjoy your new Atlas and welcome to the Lindsay Family!
I recently purchased a 2021 Volkswagen Atlas from Lindsay Volkswagen of Dulles and had an excellent experience. My sales professional, Nick Rosa, was knowledgeable, patient, and attentive throughout the entire process. He took the time to understand my needs and helped me find the perfect Atlas model for my family. The Atlas itself is a fantastic SUV - spacious, comfortable, and loaded with great features. Nick gave me a thorough walkthrough of all the technology and safety systems, ensuring I felt confident with my new vehicle. Lindsay Volkswagen of Dulles impressed me with their professional staff, wide selection of vehicles, and no-pressure sales approach. The dealership facilities were clean and welcoming, and the finance process was smooth and transparent. Overall, I'm thrilled with my new Atlas and the buying experience at Lindsay Volkswagen of Dulles. I highly recommend this dealership and especially Nick Rosa to anyone in the market for a new Volkswagen.
I recently purchased a 2021 Volkswagen Atlas from Lindsay Volkswagen of Dulles and had an excellent experience. My sales professional, Nick Rosa, was knowledgeable, patient, and attentive throughout the entire process. He took the time to understand my needs and helped me find the perfect Atlas model for my family. The Atlas itself is a fantastic SUV - spacious, comfortable, and loaded with great features. Nick gave me a thorough walkthrough of all the technology and safety systems, ensuring I felt confident with my new vehicle. Lindsay Volkswagen of Dulles impressed me with their professional staff, wide selection of vehicles, and no-pressure sales approach. The dealership facilities were clean and welcoming, and the finance process was smooth and transparent. Overall, I'm thrilled with my new Atlas and the buying experience at Lindsay Volkswagen of Dulles. I highly recommend this dealership and especially Nick Rosa to anyone in the market for a new Volkswagen.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bradley- We are thrilled with your great review of Nick! Your kind remarks will be shared with him and we thank you for choosing Lindsay VW Dulles for your recent purchase! Enjoy your new ride.
Medhat and the Lindsay of Dulles team made my car shopping experience so smooth! They was responsive and helpful. Great place to buy a car!
Medhat and the Lindsay of Dulles team made my car shopping experience so smooth! They was responsive and helpful. Great place to buy a car!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alena- Thank you for your 5 star review of Medhat and our Lindsay VW Dulles team! We are thrilled to receive your great feedback and thank you for choosing loving it at Lindsay! Safe travels and congratulations!
My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.
My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
T.F.- Congratulations on your new vehicle purchase! We are thrilled to read that Jeff and Sarah made your recent visit enjoyable and we look forward to welcoming you both again soon. Thanks for choosing Lindsay VW!
My husband and I had the pleasure of working with Nick Rosa on our 2024 Atlas Cross sport! It was, by far, the least stressful and smooth sailing car buying experience either one of us have ever had! We highly recommend Lindsay Volkswagen of Dulles! Nick was extremely helpful and listened to our wants/needs and did his best to accommodate! Thank you, Nick!
My husband and I had the pleasure of working with Nick Rosa on our 2024 Atlas Cross sport! It was, by far, the least stressful and smooth sailing car buying experience either one of us have ever had! We highly recommend Lindsay Volkswagen of Dulles! Nick was extremely helpful and listened to our wants/needs and did his best to accommodate! Thank you, Nick!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danielle- Thank you for your family's 5 star review of Nick's excellent customer service during your recent visit with us! We are thrilled to read your kind remarks and wish you many happy miles of fun!
I had a great experience with Lindsay, purchasing my son’s 2024 Tiguan. I worked with Bob Derby, whom I’ve bought two other cars from. Bob was highly recommended by my brother, and he delivered great service. He made the process easy and painless and had boundless patience. I will continue to buy all of my VWs from Bob and Lindsay.
I had a great experience with Lindsay, purchasing my son’s 2024 Tiguan. I worked with Bob Derby, whom I’ve bought two other cars from. Bob was highly recommended by my brother, and he delivered great service. He made the process easy and painless and had boundless patience. I will continue to buy all of my VWs from Bob and Lindsay.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol- We are thrilled to welcome you to the Lindsay Family and thank you for taking the time to recognize Bob's efforts in making your recent visit fantastic! Congrats!