Reviews
Do not purchase a car from this dealership. I experienced multiple dishonest from EMILIO practices during my visit. I brought in my Jeep Sahara, and they attempted to switch it with an identical vehicle that had a different engine. I caught the issue only because I checked the VIN number. After that, they tried to raise my interest rate even though I showed them my approved rate from Chase. They claimed they would match it, but they only had me sign the last page of the contract and never showed me the first page. I later discovered the interest rate was calculated per day. Please be cautious. Do not buy a warranty from them, and avoid financing through the dealership unless you want to pay significantly more—up to $15,000 extra.
Do not purchase a car from this dealership. I experienced multiple dishonest from EMILIO practices during my visit. I brought in my Jeep Sahara, and they attempted to switch it with an identical vehicle that had a different engine. I caught the issue only because I checked the VIN number. After that, they tried to raise my interest rate even though I showed them my approved rate from Chase. They claimed they would match it, but they only had me sign the last page of the contract and never showed me the first page. I later discovered the interest rate was calculated per day. Please be cautious. Do not buy a warranty from them, and avoid financing through the dealership unless you want to pay significantly more—up to $15,000 extra.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Being a customer for over 25 years and owning over nine grand Cherokee’s, I would never trade this service center for anything and I’ve been at other places. Nothing compares to their professionalism and dedication.
Being a customer for over 25 years and owning over nine grand Cherokee’s, I would never trade this service center for anything and I’ve been at other places. Nothing compares to their professionalism and dedication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What an honor it is to serve you for over 25 years and nine Jeep vehicles. We’re delighted our team’s professionalism and dedication continue to earn your trust. Thank you for being such a loyal guest, and we look forward to keeping your Jeep running smoothly.
The front desk was very efficient and helpful and the car was serviced very quickly. The coffee machine was a great perk!
The front desk was very efficient and helpful and the car was serviced very quickly. The coffee machine was a great perk!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s terrific to hear our front desk team provided efficient support and your Jeep Compass was serviced quickly. We’re glad the coffee perk made your visit more enjoyable. Thank you for choosing us, and we look forward to your next visit.
Oil change service and recall on my 4xe done in a approximately the promised time
Oil change service and recall on my 4xe done in a approximately the promised time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear we completed your oil change and recall on your Jeep Grand Cherokee 4xe in the time promised. Thank you for sharing your experience. We look forward to helping you again.
Jay is by far the best service guy that you have !!!!!! BY FAR GIVE THAT MAN A RAISE
Jay is by far the best service guy that you have !!!!!! BY FAR GIVE THAT MAN A RAISE
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating and for highlighting Jay’s outstanding service with your Jeep Wrangler. He’ll be thrilled to hear your praise and we appreciate you sharing your feedback.
The dealership was wonderful. The wait for the recalled part was awful. We waited three weeks for the recalled part to be delivered to the dealership.
The dealership was wonderful. The wait for the recalled part was awful. We waited three weeks for the recalled part to be delivered to the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Bayside Chrysler Jeep Dodge. We appreciate your business and hope to see you again soon!
Turgo was my salesman. He was very helpful and patient throughout the leasing process for my vehicle.
Turgo was my salesman. He was very helpful and patient throughout the leasing process for my vehicle.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Tara Lynn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very good customer service and very good service to my vehicle, they were very helpful and good exoerience.
Very good customer service and very good service to my vehicle, they were very helpful and good exoerience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know you received attentive support and reliable maintenance for your Dodge Durango. Avi is pleased to have helped make the process smooth. We look forward to your next visit.
Excellent service at the Bayside Chrysler Jeep Dodge. I had an oil change and my tires were rotated. They didn’t keep me waiting too long.
Excellent service at the Bayside Chrysler Jeep Dodge. I had an oil change and my tires were rotated. They didn’t keep me waiting too long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to know your Chrysler 300’s oil change and tire rotation went smoothly and we kept you on the move. Thank you for trusting us with your service needs.
I went in for a recall. Everyone at the Bayside location was great, courteous and explained everything thoroughly. Great visit.
I went in for a recall. Everyone at the Bayside location was great, courteous and explained everything thoroughly. Great visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing your Jeep Compass in for the recall. We’re glad everyone was courteous and took time to explain everything clearly. It was a pleasure serving you and we look forward to helping again if needed.