Nalley Lexus Galleria

Orlando was friendly, knowledgeable and helpful. He evening took a photo for us with big red bow on car.

My experience with the finance department was not good. Outstanding service from the sales associate.

Our sales consultant, Nairoby Pujols Garcia, and new car sales manager Jacob Zauzau, were exceptional. Great sales experience and I would highly recommend Nalley for your future Lexus purchase.

Our sales consultant, Nairoby Pujols Garcia, and new car sales manager Jacob Zauzau, were exceptional. Great sales experience and I would highly recommend Nalley for your future Lexus purchase.

I had a wonderful experience working with Torrey Cox while waiting for my Lexus GX 550. He was professional, attentive, and made the entire process feel smooth and stress-free. What I appreciated most was how consistently he kept me informed every step of the way. He was always responsive, proactive with updates, and available to answer any questions, which made a huge difference during the wait. If you?re looking for someone responsive and truly invested in their clients, I highly recommend working with Torrey. He went above and beyond, and it?s clear he takes great pride in providing excellent service.

Kirk Martells is definitely a 12 star sales professional! I started looking at Lexus RX-350 CPO vehicles for my wife before Christmas. I was also looking at other dealers as well for the right RX-350. My wife is extra picky so when I saw a possible vehicle on the internet I had to ask questions. The other dealers either quit communicating with me or they passed me to different salespersons because I wasn't buying "today." Kurt stuck with me all the way through. He answered all of my questions promptly. When I couldn't find a CPO vehicle matching my wife's specs, I told Kurt I was going to look at getting a new 2026. I asked him to give me a couple days to ensure my wife had her mind made up on the specs. I told Kirk what we were looking for and in a few hours he had located a vehicle waiting to be built. I put my deposit down in mid-February and was told the vehicle would be delivered the end of March. March 16th we took delivery and could not be happier. I appreciate Kirk's patience during the entire process and for sticking with me as it went on for a couple of months. Kirk really understands that spending more than $60K on a vehicle requires careful consideration. He always put me first and addressed all of my questions. It was a pleasure to work with Kirk over the several months to finally make the purchase. I appreciate all Kirk and Nalley Lexus did make this purchase. Totally Satisfied!

The experience at Nally Lexus of Smyrna is exceptional. Staff treats customers with the utmost respect.

Everything ran smoothly. They could find a way to cut down on the time it takes to purchase a new car.. sales person was great. Knowledgeable but not high pressure.

Steve Parker was awesome! He answered my car buying questions and was very responsive. He sold me my RX500, this is my third Lexus!

My sales rep Russell Mosley was awesome, was very attentive of my needs. I didn’t get the car I wanted but he was able to get one that fit my needs as well as my pocket!😎