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Mall of Georgia Chrysler Dodge Jeep RAM

(434 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mall of Georgia Chrysler Dodge Jeep RAM from DealerRater.

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Didn't plan it, but have a New truck!

I came to Chrysler Dodge Mall of Georgia to repair my 2013 Dodge Ram, there was a lot more engine damage than I anticipated there would be. I got a bad taste in my mouth right away, I don't want a vehicle that has a history of engine trouble. So, I went in the showroom and met Jeff Patrick, who showed me several different types and colors of Dodge Ram trucks. I ended up seeing a burgundy 2015 that I liked, and Jeff went with me for a test drive. I really liked it, but still wasn't sure about getting a new vehicle. I left the store and Jeff called 2 or 3 hours later, and said he got everything worked out if I was interested in getting the 2015 burgundy truck. So, I went back up there and we made the trade from my damaged Ram, to the newer one. Jeff was very professional and helpful through the entire process. And I'm very happy that I made this decision. Thank you Jeffrey Patrick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve thanks for the kind words and we are pleased to have earned your business and trust.

Customer

Jeffrey Patrick is an extraordinary salesman. I put my application in at 3am and received a respond back at 315am. Then we spoke on the phone, gave him my information, about 30 minutes later he called back saying I was approved and how soon could I put up my new ride a Chevrolet Trac LTE. Excellent job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Michelle thank you for the great review! We agree with you Jeff Patrick does a great job, enjoy your super sweet Trax!!

Ford Focus 2016

Jeffrey Patrick @ Mall of Georgia Chrysler Jeep Ram Dodge, was very energetic, fun, answered all questions and concerns that my daughter and myself had, made buying a vehicle for August a wonderful experience?.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank Thank You for your recent purchase from us this weekend, hope your daughter is thrilled with her new wheels!

J McElwaney

We were very pleased with our purchase at Mall of Georgia Dodge, Chrysler, Jeep today. Jeffery Patrick was fantastic and made the process easy and stress free. We highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your putting your trust in our dealership and congratulation on your purchase of a new Jeep!

My first dealer experience

Nice fast and easy. Test drive went great, and was also getting info of the car as I was driving. My sales consultant Jeffery Patrick was perfect and ahead of the game with any question I had for him. I recommend anybody to go to this specific car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Olayinka, happy motoring in your hot Charger!

Worse dealership ever

I went in for an oil change and a detail. They gave me my car back half detailed and 2 cracked headlights. The owner refused to replace my headlights in which they cracked. The owner is very rude and disrespectful and sure don't care about his customers.I called the police to the dealership to make a report. When I left I took my car straight to the dodge dealership on hwy 120 and had my car checked out. I was told the buford dodge dealership sprayed some chemicals on my headlights which caused them to crack and they gave me a price of $2,443.90 to replace my lights. Please save yourself a headache and go to dodge on pleasant hill rd or the one on hwy 120 which have very experienced worker's and not hiring anybody off the streets xxxxxxx up your cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Great Experience!

Jeffery Patrick over at the Crystler Dodge Mall of Georgia was fantastic! Very helpful through a new process for myself. Highly recommend this location and Jeffery specifically if you're looking for a salesman with character and isn't too pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words and enjoy the Journey!

New Jeep

Great customer service! Thanks to Jeffery and the staff for their friendly and quick service!!! I drove an hour and a half to purchase my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You for putting your trust in our staff we appreciate your doing business with us very much!

Jeffrey Patrick

Jeffrey Patrick made today's car shopping experience the best ever! He worked with us to find out what our needs were and then displayed an immense amount of patience explaining features and answering questions. From start to finish, everyone was exceptional. Thank you for working so hard for us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Michael and Loretta for your business and it was a pleasure working with you all on your purchase!

Highly Recommend

This was the first time ever purchasing and financing a car and it was by far the best experience I have ever had. Jeffery Patrick helped me and made sure I was well taken care of!! Antwon took care of the financing and he was just as welcoming!! Definitely recommend buying your car here! I am the most indecisive person with the biggest fear of payments and financing and I didn't have to second guess this purchase! I'm also huge on customer service and they were one step a head of me the whole time! Very happy and excited about my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for putting your trust in us we appreciate you very much!