Mall of Georgia Chrysler Dodge Jeep RAM

I never write reviews, but the service department is the worst brought my car in for a diagnosis, and it came out with a check engine light on and service will not help me and every time I call they say the service manager doesn't work there do not work with Soosh

Service department lies every time I ask them to do something they say they did a double check. I took my car for a diagnosis and it came back with the check engine light on, but it didn't have before every time you say the manager doesn't work there anymore Do not work with sushi Soosh

By far the easiest purchase of a vehicle I was from out of state the finance guy Chad sent papers in the mail I worked with Jeff Mathew’s over the phone the whole experience was easy and quick I drove3 hours to get my new truck was only at the dealership maybe 40 mins and was on my way back home highly recommend this dealership

Dealership will not return calls for any issues. For over two weeks I have tried to contact management in all departments, which include : accounting, finance even the general manager of the store. No one wants to reach out to solve a very simple problem. Very disappointed with MALL OF GEORGIA CHRYSLER DODGE JEEP. Have even tried reaching out to the president of the company Craig Cappy. I highly recommend make your new or used vehicle purchase anywhere but there.

Great, friendly, understanding, helpfull, help me get the car that I wanted and didn't push me on making a choice.

Great place to work or purchase! Highly recommend to friends and family!! *Ask for John Wood

I would like to start by saying I have never written a review before, but I felt compelled to write this one. I had the absolute worst experience with this dealership that I have EVER had! My husband and I came in looking to buy a Jeep. Our sales person was actually very nice and personable. We took a test ride in a Jeep that we both fell in love with. After our test drive we told him that we wanted to purchase this Jeep. My husband told him what we would like our monthly payment to be. He said he was going to work on the number and get right back to us. My husband and I decided to go for a walk at George Pierce Park while he was working on it. Before we left my husband asked him if we could leave a deposit. He said no they didn’t do that. While on our walk another sales person took the keys to let another couple do a test drive even though our sales person explained that he was working on the paperwork for us to buy the car. When we got back from our walk we were met in the parking lot by our salesman and told that the other couple bought the car and it was gone. We were absolutely shocked that this could even happen, especially because we offered to leave a deposit to secure it and they wouldn’t take it. This honestly was the worst experience I have ever had. Luckily, we went right down the street to The Mall of Georgia Mazda Dealership and had the BEST experience ever and walked away with our dream Jeep! They were so amazing and professional. We were able to leave a 1,000 dollars to secure the Jeep until we were able to transfer our money over. I think my husband asked them several times if the Jeep would be there when we were going to pick it up on Monday morning. They seemed a little confused at all the questions and finally asked why. When we told them about the experience we had a few short days ago they couldn’t believe it. In fact they apologized to us for the experience we had from the other dealership. An apology that we never got from Mall of Georgia Jeep. If you want a great, smooth and professional experience a highly recommend you steer clear of this place! Hopefully, this is my one and only review I will ever have to write.

Owner won't even unlock a Demon 170 advertised for sale with a $42,000 markup! I went to look at this car and the owner wouldn't even provide the key to the salesman. Ridiculous!

Sales Rep, Jeff Mathews is really great to work with! I would highly recommend taking the time ask for him by name. He did a great job getting me through the purchase of my Jeep Gladiator Mohave and took the time to understand what was important to me! Oscar F.

I wonder if the owner knows what's going on in this place he couldn't possibly. I have called there 5 times and left 3 messages for there GM Brian not a single call back and there used car Mgr just as worthless and rude leased a 21 jeep compass from them called the used car Mgr to see if he wanted to buy it for 19.000 it is perfect with 28 k garage kept over the phone he told me yes but when I arrived that's when the lies began and rude behavior needless to say I left went to landmark Chrysler what a difference not only did I lease another vehicle but they gave me 20.600 for my vehicle I live in buford ga one returned phone call from GM Brian this all could have been solved this is a Old School car dealer that could care less about there customers if your smart you will pass this place up