Reviews
Couldn?t have asked for a better overall experience from being greeted on the lot to taking delivery of the truck. The staff was knowledgeable and friendly.
Couldn?t have asked for a better overall experience from being greeted on the lot to taking delivery of the truck. The staff was knowledgeable and friendly.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandy and the service technician finally found out what was wrong with my truck with the noise it was making and was able to make sure that everything was resolved.
Brandy and the service technician finally found out what was wrong with my truck with the noise it was making and was able to make sure that everything was resolved.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a starter problem they fixed it, by Friday and when i needed a percentage off the gave me a few more dollar off they found a discount on my GMC REWARDS
I had a starter problem they fixed it, by Friday and when i needed a percentage off the gave me a few more dollar off they found a discount on my GMC REWARDS
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reception and in processing by service rep was quick, easy, and friendly. I felt like they appreciated my business. I was kept informed of service progress, which was done sell and quickly. I will definitely continue to this dealership.
Reception and in processing by service rep was quick, easy, and friendly. I felt like they appreciated my business. I was kept informed of service progress, which was done sell and quickly. I will definitely continue to this dealership.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was good. Female rep was wonderful! The male rep on the phone wasn't. He wasn't truthful with me calling to get an oil change appointment!!!
Service was good. Female rep was wonderful! The male rep on the phone wasn't. He wasn't truthful with me calling to get an oil change appointment!!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
As usual, the service and the staff was impeccable! The waiting room has a phone charging station, a variety of teas and coffees for your pleasure, plenty of comfortable seating and a nice TV to watch while you wait.
As usual, the service and the staff was impeccable! The waiting room has a phone charging station, a variety of teas and coffees for your pleasure, plenty of comfortable seating and a nice TV to watch while you wait.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We live in Tennessee. We purchased a 2025 GMC Yukon Denali. We read all the horror stories about buying a vehicle out state especially with regards to the state and local taxes and registration. The out of state purchase for us was seamless. We received more for our trade than at other dealerships, even in our own hometown. The people at Jim Hardman were kind and accommodating.
We live in Tennessee. We purchased a 2025 GMC Yukon Denali. We read all the horror stories about buying a vehicle out state especially with regards to the state and local taxes and registration. The out of state purchase for us was seamless. We received more for our trade than at other dealerships, even in our own hometown. The people at Jim Hardman were kind and accommodating.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service was excellent and as always Jeff was on top of everything. The wait time to get the service done was long at all and the checkout was easy
Service was excellent and as always Jeff was on top of everything. The wait time to get the service done was long at all and the checkout was easy
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They lied about navigation feature. Today I have no NAV on my 2023 Sierra 1500 31X , and I have only had the $68K truck for 30 days.
They lied about navigation feature. Today I have no NAV on my 2023 Sierra 1500 31X , and I have only had the $68K truck for 30 days.
- Customer service
- 2.0
- Buying process
- 3.0
- Quality of repair
- 3.0
- Overall facilities
- 3.0
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Prompt service. Quality service,,Friendly people.Great Facilities. Would recommend to Friends
Prompt service. Quality service,,Friendly people.Great Facilities. Would recommend to Friends
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase