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Mercedes-Benz of Huntington

(1,261 reviews)

Reviews

(1,261 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

Marie was very professional. She called and explained everything to me and was very helpful. It was a pleasure to work with her. The car was ready when promised and she communicated everything perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so glad to hear everything went well during your service visit, and that Marie went above and beyond in her service to you. Marie takes great pride in what she does, and always strives to be as professional and courteous as possible in her work. Thank you for choosing Mercedes-Benz of Huntington to service your Mercedes-Benz, and we look forward to seeing you again during your next scheduled maintenance visit!

Excellent Service

I was only there for a NYS Inspection this time. I was able to get an appointment on short notice. The Inspection was done quickly. As always, Eric Grobert was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review, Sharyn! We are glad we were able to accommodate you quickly for your New York State Inspection. We appreciate you choosing Mercedes-Benz of Huntington, and we are always here if there is anything else you may need!

Mercedes-Benz Huntington service/sales

Simply all around topnotch service. Very accommodating and everything promised gets done in a prompt and efficient manner. The salesman I used when I purchased my vehicle was also fantastic and he worked out all the particulars of a somewhat complicated deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are thrilled you have had great experiences in both Sales, as well as Service. We appreciate your business, and if there is anything else we can do to assist you please do not hesitate to ask!

Excellent customer service!

My Mercedes had some issues with a leak on the retractable top. I brought my vehicle in and met with Eric Grobert my service adviser, and my experience was excellent. From the minute I dropped off my vehicle until the minute I picked it up, everyone was professional and the workmanship was exceptional. My vehicle was returned to me, clean and looking as if it was its first day out of the showroom. Thank you Eric for such a wonderful experience as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad we were able to accommodate your retractable hard-top repair, and that Eric provided you with an excellent service experience. Eric takes great pride in what he does, and uses his years of experience in the automotive industry to further assist his clients. Thank you for choosing Mercedes-Benz of Huntington for your vehicle's service, and if there is anything else we can do to assist you please do not hesitate to ask!

Professional and accomodating, smooth and easy transaction

Our first Mercedes purchase couldn't have been a nicer experience. Tom was friendly straightforward and followed through on everything he told us. It seemed more like buying a new car than a used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Mercedes-Benz of Huntington! We are so glad you had an excellent experience purchasing your first Mercedes-Benz from us. Tom takes great pride in what he does, and truly cares about his customers and their needs. We hope you enjoy your Mercedes-Benz, and if there is anything else we can do to assist you we are always happy to help!

Friendly service area

Marie was so accommodating, getting me a loaner at the last minute..always a great experience with her. I was unhappy that I came for a warranty repair for the same problem I previously had repaired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are sorry for your inconvenience of having to get another repair done, but we are glad Marie was able to accommodate you and provide you with an excellent experience. Marie strives to be as attentive to detail and professional as possible in her work, and only wants what is best for her customers. Thank you for choosing Mercedes-Benz of Huntington for your vehicle's service, and if there is anything else we can do to assist you we are always happy to help!

Always a pleasure at MB Huntington

I'm very glad to have MB of Huntington in my corner. This service visit was equally satisfying. Marie Davi was my service adviser - I should say will ALWAYS be my service advisor. She is knowledgeable, personable and professional and a pleasure to work with. I'm seriously considering buying my leased car and one of the reasons is the service experience and MB of Huntington. My thanks to Marie and whole team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review about Mercedes-Benz of Huntington! We are glad you had an excellent visit bringing your Mercedes-Benz in for service. Marie takes great pride in what she does, and strives to be as knowledgeable and professional as possible in her work. Thank you for choosing Mercedes-Benz of Huntington for service, and we look forward to seeing you again during your next scheduled maintenance visit!

Thanks

Tom was great. He got me in and out in the morning when dropping off the car and had me done in the same day. He also reattached my emblem free of charge, which is much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so glad we were able to accommodate you in our Service Department, and that we were also able to reattach your Mercedes-Benz emblem. Tom strives to provide only the best to his customers, and works to be as professional and detailed as possible in his work. Thank you for choosing Mercedes-Benz of Huntington for your vehicle's service, and we look forward to seeing you again during your next scheduled maintenance visit!

Excellent Experience at MB of Huntington

We came back to Mercedes Benz of Huntington when our lease was up because we had a very good experience the first time with our salesperson, Evan. Once again, Evan was very attentive and professional. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! We appreciate you choosing to come back to us a second time for your new Mercedes-Benz lease, and we are glad Evan was just as great to you as the first time. Evan takes great pride in what he does, and only wants what is best for his customers. We hope you enjoy your Mercedes-Benz, and if there is anything else we can do to assist you we are always happy to help!

E250 bluetec service B

Service advisor explained Of what my car needs and explained every little detail and offered me nice loaner in timely manner. Extremely satisfied with quality of their staff . Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad we were able to accomodate your needs and make your service of your E 250 BlueTec a good one! Klint takes great pride in what he does, and always wants what is best for our customers. We appreciate you choosing Mercedes-Benz of Huntington for your vehicle's service needs, and we look forward to seeing you again during your next scheduled maintenance visit.