Reviews
Had to make sure I gave Christopher Estrada and Berdj Haversian A big recommendation for my side. I enjoyed working with both of them. Always felt comfortable dealing with both of them. Never pressured. i’m definitely going to recommend this whole dealership to my friends, and Especially Chris and Berdj. I’m hoping I can send more business your way, thanks again
Had to make sure I gave Christopher Estrada and Berdj Haversian A big recommendation for my side. I enjoyed working with both of them. Always felt comfortable dealing with both of them. Never pressured. i’m definitely going to recommend this whole dealership to my friends, and Especially Chris and Berdj. I’m hoping I can send more business your way, thanks again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Chris Estrada was amazing Amazing from the beginning of showing us the car and test driving to actually working the deal. He was totally helpful and proactive and just is it a complete pleasure to work with - highly recommend this dealer and sale associate. 5 star service!!!
Chris Estrada was amazing Amazing from the beginning of showing us the car and test driving to actually working the deal. He was totally helpful and proactive and just is it a complete pleasure to work with - highly recommend this dealer and sale associate. 5 star service!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Corinne, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Very smooth and straightforward experience. Chris was amazing and very helpful. Loved the guitar concert!!!
Very smooth and straightforward experience. Chris was amazing and very helpful. Loved the guitar concert!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amelia, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Chris & George are awesome. So helpful and friendly, and made the process so easy. I had an Audi vehicle to return and they took care of it all for me. I was in and out in 2.5 hours! Thank you.
Chris & George are awesome. So helpful and friendly, and made the process so easy. I had an Audi vehicle to return and they took care of it all for me. I was in and out in 2.5 hours! Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Pacific Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.
Chris Estrada was wonderful. He is very personable, knowledgeable, and goes above and beyond to help!
Chris Estrada was wonderful. He is very personable, knowledgeable, and goes above and beyond to help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Valeria, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.
When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Pacific Volkswagen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great
Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kalista, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacific Volkswagen. If you have any further questions, please don't hesitate to reach out!
My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.
My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Frank, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at location-email so we can assist you further.
Excellent experience with Pacific VW, from the first meet and greet with a friendly handshake to the test-drive of several cars, price negotiation, financial transaction, and to final key handover. I particularly appreciate the help of Chris Estrada, George, and Byron for the smooth and easy sales process. I would highly recommend Pacific VW for their professionalism and attention to their clients.
Excellent experience with Pacific VW, from the first meet and greet with a friendly handshake to the test-drive of several cars, price negotiation, financial transaction, and to final key handover. I particularly appreciate the help of Chris Estrada, George, and Byron for the smooth and easy sales process. I would highly recommend Pacific VW for their professionalism and attention to their clients.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kathy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
This is the second vehicle I've purchased from Pacific Volkswagen and James was incredible to work with from start to finish. He understood that I was looking for a specific trim and interior and was quick to notify me when one became available. After purchase, there was an issue with the transmission and James took care of everything immediately and advocated for me to ensure I got my car back as quickly as possible. Having James on my side made the entire transaction better and helped me feel secure in a very expensive investment.
This is the second vehicle I've purchased from Pacific Volkswagen and James was incredible to work with from start to finish. He understood that I was looking for a specific trim and interior and was quick to notify me when one became available. After purchase, there was an issue with the transmission and James took care of everything immediately and advocated for me to ensure I got my car back as quickly as possible. Having James on my side made the entire transaction better and helped me feel secure in a very expensive investment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car