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Pacific Volkswagen

(436 reviews)
Visit Pacific Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed

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New (310) 956-1002 (310) 956-1002
Used (310) 956-1403 (310) 956-1403
Service (310) 956-4723 (310) 956-4723

Inventory

See all 233 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2020.
Pacific Volkswagen has been serving the South Bay since 1999. Since that time, we are proud to announce we have once again earned Volkswagen's coveted 2025 Wolfsburg Crest Club Award for outstanding sales and service. This award highlights the best performing dealerships in the country. This extremely prestigious award is only given to a select few VW dealers, and we are proud to have earned this award for 15 of the past 16 years!
South Bay's VW Dealer of Choice!

Service center

Phone number (310) 956-4723

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacific Volkswagen from DealerRater.

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Chris was Amazing! Very helpful and patient with all our questions. Made process very easy and went out of his way to make the deal.

Chris was Amazing! Very helpful and patient with all our questions. Made process very easy and went out of his way to make the deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Amazing. Patient. Just a pleasure to work with. Loved the way he handled us. We were in and out in under 3 hrs

Amazing. Patient. Just a pleasure to work with. Loved the way he handled us. We were in and out in under 3 hrs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Had to make sure I gave Christopher Estrada and Berdj Haversian A big recommendation for my side. I enjoyed working with both of them. Always felt comfortable dealing with both of them. Never pressured. i’m definitely going to recommend this whole dealership to my friends, and Especially Chris and Berdj. I’m hoping I can send more business your way, thanks again

Had to make sure I gave Christopher Estrada and Berdj Haversian A big recommendation for my side. I enjoyed working with both of them. Always felt comfortable dealing with both of them. Never pressured. i’m definitely going to recommend this whole dealership to my friends, and Especially Chris and Berdj. I’m hoping I can send more business your way, thanks again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Chris Estrada was amazing Amazing from the beginning of showing us the car and test driving to actually working the deal. He was totally helpful and proactive and just is it a complete pleasure to work with - highly recommend this dealer and sale associate. 5 star service!!!

Chris Estrada was amazing Amazing from the beginning of showing us the car and test driving to actually working the deal. He was totally helpful and proactive and just is it a complete pleasure to work with - highly recommend this dealer and sale associate. 5 star service!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Corinne, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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Very smooth and straightforward experience. Chris was amazing and very helpful. Loved the guitar concert!!!

Very smooth and straightforward experience. Chris was amazing and very helpful. Loved the guitar concert!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Amelia, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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Chris & George are awesome. So helpful and friendly, and made the process so easy. I had an Audi vehicle to return and they took care of it all for me. I was in and out in 2.5 hours! Thank you.

Chris & George are awesome. So helpful and friendly, and made the process so easy. I had an Audi vehicle to return and they took care of it all for me. I was in and out in 2.5 hours! Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Pacific Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

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Chris Estrada was wonderful. He is very personable, knowledgeable, and goes above and beyond to help!

Chris Estrada was wonderful. He is very personable, knowledgeable, and goes above and beyond to help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Valeria, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

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When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.

When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Pacific Volkswagen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great

Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Kalista, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacific Volkswagen. If you have any further questions, please don't hesitate to reach out!

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My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hello Frank, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at location-email so we can assist you further.

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