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Helms Bros., Inc.

(2,326 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

See all 12 vehicles from this dealership.

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Reviews

(2,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Helms Bros., Inc. from DealerRater.

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Very nice crew. I was helped by Leonard who is very welcoming and knowledgeable. Loved the experience

Very nice crew. I was helped by Leonard who is very welcoming and knowledgeable. Loved the experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the kind review! We’re so glad Leonard made you feel welcome and provided a knowledgeable, enjoyable experience. We truly appreciate your feedback, and if you need anything at all, please don’t hesitate to reach out.

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Mike is great and the staff is too. Mike is very knowledgeable and does a great job.

Mike is great and the staff is too. Mike is very knowledgeable and does a great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the kind words! We’re so glad Mike’s knowledge and great service stood out to you, and that the rest of the team made a positive impression as well. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.

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This is our 3 car from Helms Bros. & we are very Happy with Jeffrey & the dealership.

This is our 3 car from Helms Bros. & we are very Happy with Jeffrey & the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you so much for your continued loyalty! Three vehicles with us truly means a lot. We’re so glad Jeffrey and the team have made each experience a happy one for you. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.

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saw my vehicle of choice online.The vehicle was as was advertised and I was able to make a bargain. The best sales person i have met in a long time was Andrea and she went above and beyond.

saw my vehicle of choice online.The vehicle was as was advertised and I was able to make a bargain. The best sales person i have met in a long time was Andrea and she went above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the wonderful review! We’re so glad the vehicle lived up to what you saw online and that you were able to make a deal that worked for you. Andrea will be thrilled to hear your kind words, she truly goes above and beyond. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.

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Abdul is the greatest treat me with respect and dignity I already recommend a family member

Abdul is the greatest treat me with respect and dignity I already recommend a family member

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you so much for the kind words! We’re thrilled to hear Abdul treated you with the respect and dignity you deserve. Your recommendation to a family member means more than you know. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.

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Helms Bros provides a top-tier customer experience, strong leadership, and a team that really enjoys helping people. From start to finish the process was simple, friendly, and handled with professionalism and care. Wouldn't go anywhere else. Definitely recommend.

Helms Bros provides a top-tier customer experience, strong leadership, and a team that really enjoys helping people. From start to finish the process was simple, friendly, and handled with professionalism and care. Wouldn't go anywhere else. Definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the amazing feedback! We’re so glad you felt well taken care of from start to finish and that the experience was friendly and professional. Your recommendation means so much to us, and if you need anything at all, please don’t hesitate to reach out.

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This is my 6th or 7th lease! I always go to Mikey! Brian also assisted with the transfer and was very helpful!

This is my 6th or 7th lease! I always go to Mikey! Brian also assisted with the transfer and was very helpful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for your continued loyalty. We are glad Mikey and Brian made your latest lease smooth and helpful. We truly appreciate your trust over the years. Please feel free to reach out if there is anything we can help with.

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Overall, a fine experience. A painless experience and a seamless transaction. Won't hesitate to recommend Helms Brothers.

Overall, a fine experience. A painless experience and a seamless transaction. Won't hesitate to recommend Helms Brothers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the feedback. We are glad to hear everything went smoothly and that you would recommend Helms Brothers. Please feel free to reach out if there is anything we can help with.

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great place to get a car. smart & friendly salespeople. got a fair price right away.luv helms broz

great place to get a car. smart & friendly salespeople. got a fair price right away.luv helms broz

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the feedback. We are glad to hear you had a positive experience and that our team made the process easy and comfortable. Please feel free to reach out if there is anything we can help with.

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The reason we continue buying our Mercedes at Helms is because of Mike Nekava. We've been dealing with him for over 18 years. His experience, compassion and follow up are fantastic

The reason we continue buying our Mercedes at Helms is because of Mike Nekava. We've been dealing with him for over 18 years. His experience, compassion and follow up are fantastic

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your experience. We’re glad to hear Mike has taken such great care of you over the years and continues to be a trusted support. Please reach out if you need anything.

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