Reviews
efficient and courteous service
Recall issue was resolved with efficiency and courteous staff. Appointment was easily made and time for repair was identified. No surprises
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Catherine and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jerry Goddard - General Manager
Always a great experience
An appointment was easy to schedule, great communication, ready the same day even though I dropped it off a day early!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this great feedback with us, Nancy. We feel our service department is what makes Hennessy Honda of Woodstock special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, Jerry Goddard - General Manager
Great service experience
Diana Zuspann is an incredible asset to the dealership. Very knowledgeable and was quick to fix a couple of mistakes made by other employees. I would say she is an extremely important individual in the organization.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Louis and thanks for the great feedback! We're very happy that Diana was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jerry Goddard - General Manager
Car Service
The guys at this dealership were top notch. They are friendly, a gave fast service. I will definitely go back to see them at that location for sure thing you bet!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kirk, Hennessy Honda of Woodstock would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Jerry Goddard - General Manager
Great customer service
Julie was amazing!!! She was so kind & patient. We would definatly recommend Julie to family & friends!! Keep up the great work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ginger, we are truly grateful for this awesome review! We are thrilled that Julie was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Jerry Goddard - General Manager
Great Fast Service
Fast and friendly service! Also, the staff was very knowledgeable and helpful - they explained everything. The service service center was also very nice and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jerry Goddard - General Manager
Great
Professional, very easy to deal with, great overall attitude of someone happy to be at work and to help others. Wish more people were like that😀
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Teresa! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Hennessy Honda of Woodstock again! Sincerely, Jerry Goddard - General Manager
Great service, Robert Digman, beautiful show room,
Our sales man Robert Digman was excellent. Your show room was beautiful. Your service department is always top notch! Your finance director was friendly and explained our options completely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, Hennessy Honda of Woodstock would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Jerry Goddard - General Manager
Repairs excellent
The key fob and the recall for the hood latch were repaired and they are both working excellent. thank you
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our service team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your car and we look forward to doing business with you again in the future. Sincerely, Jerry Goddard - General Manager
Great experience.
Salesman approached us immediately. No pressure but knew what we needed in a vehicle. Finance manager was also quick, friendly and efficient. The car was detailed beautifully.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to doing business with you again in the future. Sincerely, Jerry Goddard - General Manager