Reviews
Costas was very knowledgeable and professional. The service was efficient, thorough, and the invoice was as expected.
Costas was very knowledgeable and professional. The service was efficient, thorough, and the invoice was as expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I love Cobb County Toyota service dept. I always receive great and efficient service. Their prices are fair and I rarely wait long when I make an appointment. Which I suggest to do for better service!
I love Cobb County Toyota service dept. I always receive great and efficient service. Their prices are fair and I rarely wait long when I make an appointment. Which I suggest to do for better service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony always takes care of us and provides good service. He is our go to.
Anthony always takes care of us and provides good service. He is our go to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very good and informative. They had us in am out. Very professional and courteous service
Very good and informative. They had us in am out. Very professional and courteous service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Claude Henry was great, but we got 'hosed' on our trade-in based on a CarFax that inferred the repair work by Cobb County Collision when my wife was rear-ended killed the resale value of the car. We were coached to set-up Toyota on-line accounts without being told there was a monthly fee after the "free trial period". I've cancelled that. So, buying a new Toyota at Cobb County is like shopping at Walmart: you pay retail, and there are no deals to be had. And, even the Costco buyers program wasn't all that more attractive to buying local based on customer loyalty. But, then again, that may now be overrated as we begin to feel the "sting" of the Walmart Pricing Myth. Buying a new car is an awful and costly experience: period. It doesn't matter who you buy from, you always take it up the tailpipe. Hopefully, our new 2026 Camry will be a good car that doesn't get hit by too many idiots like our 2017 Camry that should have given us $13.5k to $15K in trade-in value vs. $11.5K for a well maintained car with under 60k miles where the repairs by Cobb County Collision were impeccable and undetectable. CarFax is a scam.
Claude Henry was great, but we got 'hosed' on our trade-in based on a CarFax that inferred the repair work by Cobb County Collision when my wife was rear-ended killed the resale value of the car. We were coached to set-up Toyota on-line accounts without being told there was a monthly fee after the "free trial period". I've cancelled that. So, buying a new Toyota at Cobb County is like shopping at Walmart: you pay retail, and there are no deals to be had. And, even the Costco buyers program wasn't all that more attractive to buying local based on customer loyalty. But, then again, that may now be overrated as we begin to feel the "sting" of the Walmart Pricing Myth. Buying a new car is an awful and costly experience: period. It doesn't matter who you buy from, you always take it up the tailpipe. Hopefully, our new 2026 Camry will be a good car that doesn't get hit by too many idiots like our 2017 Camry that should have given us $13.5k to $15K in trade-in value vs. $11.5K for a well maintained car with under 60k miles where the repairs by Cobb County Collision were impeccable and undetectable. CarFax is a scam.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
The customer service is outstanding and I highly recommend to anyone looking for a new Toyota!
The customer service is outstanding and I highly recommend to anyone looking for a new Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service was quick and thorough I found that coming around 2:00 on a weekday is much quicker than trying to come on a Saturday
The service was quick and thorough I found that coming around 2:00 on a weekday is much quicker than trying to come on a Saturday
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Very attentive and kind staff. Was greeted immediately and with a smile. We had kids with us and they were welcomed nicely and included in the car buying experience.
Very attentive and kind staff. Was greeted immediately and with a smile. We had kids with us and they were welcomed nicely and included in the car buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Dwight Joiner was awesome and helped us get a great deal and great truck! We love the Tacoma.
Mr. Dwight Joiner was awesome and helped us get a great deal and great truck! We love the Tacoma.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’ve now leased our third car with Kent, and once again the experience was excellent. This time, my husband also purchased a vehicle, and everything went just as smoothly. Kent is consistently professional, knowledgeable, and easy to work with. He makes the entire process stress-free and ensures we feel confident in our decisions. We truly appreciate his dedication and outstanding service, and we look forward to working with him again in the future. Highly recommend!
We’ve now leased our third car with Kent, and once again the experience was excellent. This time, my husband also purchased a vehicle, and everything went just as smoothly. Kent is consistently professional, knowledgeable, and easy to work with. He makes the entire process stress-free and ensures we feel confident in our decisions. We truly appreciate his dedication and outstanding service, and we look forward to working with him again in the future. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car