Reviews
Great customer service from advisor Chris Kovach. All problems resolved and the wait was not long.
Great customer service from advisor Chris Kovach. All problems resolved and the wait was not long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joey Staats at Sheehy Toyota was superb. My car service and detailed explanation were exemplary. This is how Toyota (and their superior reliability) are how Toyota keep winning.
Joey Staats at Sheehy Toyota was superb. My car service and detailed explanation were exemplary. This is how Toyota (and their superior reliability) are how Toyota keep winning.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is how you maintain a superior reputation.
Great dealing with the team at Sheehy. They are quick and easy if you know what you want. Thank you.
Great dealing with the team at Sheehy. They are quick and easy if you know what you want. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind words and the 5 star rating
Sheehy always strives to provide the best service possible. Their service team is top notch and they keep you advised on the status of your vehicle while being serviced. One of the best things I’ve experienced here is that they don’t try to sell you any services that your vehicle doesn’t need.
Sheehy always strives to provide the best service possible. Their service team is top notch and they keep you advised on the status of your vehicle while being serviced. One of the best things I’ve experienced here is that they don’t try to sell you any services that your vehicle doesn’t need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 5 star rating!
The service was awesome they know how to treat customers. They stand behind there words.
The service was awesome they know how to treat customers. They stand behind there words.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5 star rating
Great customer service . Chris Kovach great service advisor. Timely service recalls done well. Nothing else to add. Finished
Great customer service . Chris Kovach great service advisor. Timely service recalls done well. Nothing else to add. Finished
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star rating! We will let Chris know regarding the impact he has had with your service
Clean friendly atmosphere. My service representative was professional and notified me if there was additional service needed. Have always had a pleasant experience.
Clean friendly atmosphere. My service representative was professional and notified me if there was additional service needed. Have always had a pleasant experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5 star rating and happy to hear about your service here!
Did not recognize my VIP . Was told 1 hr when scheduled. Got there they told 2 hrs ended up taking 3 hrs for oil change and tire rotation.
Did not recognize my VIP . Was told 1 hr when scheduled. Got there they told 2 hrs ended up taking 3 hrs for oil change and tire rotation.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for the feedback and always take feedback and try to have a resolution to everything. If there is anything at all please do not hesitate to reach out to me Meganherring@sheehy.com or 5407108500 ext 201216
The service department was very good! The only suggestion I would make would be to give the client a little advance notice when they’ve checked in for the 50,000 mile check up about the cost. I was really shocked when I got the bill for the cost of the service not that they didn’t do the things they said they did But it just was more than I expected about $300.
The service department was very good! The only suggestion I would make would be to give the client a little advance notice when they’ve checked in for the 50,000 mile check up about the cost. I was really shocked when I got the bill for the cost of the service not that they didn’t do the things they said they did But it just was more than I expected about $300.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the comment as we take things seriously and in consideration. If there is anything you need, please do not hesitate and give me a call or email 5407108500 EXT 201216 or Meganherring@sheehy.com.
Sheehy Toyota of Fredericksburg made it easy to buy our new used 4Runner. We’d been looking for a while but they were great when it came to test driving to paperwork for our financing to driving our car off the lot. Definitely recommend!
Sheehy Toyota of Fredericksburg made it easy to buy our new used 4Runner. We’d been looking for a while but they were great when it came to test driving to paperwork for our financing to driving our car off the lot. Definitely recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5 star rating