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AutoNation Toyota Thornton Road

(2,274 reviews)
Visit AutoNation Toyota Thornton Road
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
New (877) 803-9561 (877) 803-9561
Used (888) 449-6904 (888) 449-6904
Service (888) 761-2174 (888) 761-2174

Reviews

(2,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Thornton Road from DealerRater.

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My service tech was GREAT!

My service tech was GREAT!!!! My car was completed; however, sticker not put properly on my car windshield. Thank you for great service from start to finish. It is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Excellent Service Always!

I?ve been having my car serviced with Thornton Rd since 2015 amd love the service I receive no matter who I?m working with! I?m glad AutoNation offers military sis hints as well and it?s my preferred place to have my car serviced. I know I?m in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jelinda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

The Dealer Kihry left me feeling disappointed.

The Dealer Kihry left me feeling disappointed. I'm not sure why I received such bad service but it completely changed my mind about buying a new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

Toyota dealership

Great experience, I was in and out for my oil changed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ezra, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Scion TC

I had a great experience buying my first car everyone was very helpful and nice, they made this such a smooth process I would recommend anyone to come here especially for your first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jayda, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

Solid Spot

I bring my Prius to the Thornton Road AutoNation for scheduled maintenance, and I am very satisfied with the work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Andrew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Auto Nation Toyota on Thornton rd in Lithia Springs is a

Auto Nation Toyota on Thornton rd in Lithia Springs is a dependable place to brin my car for service. I especially like working with my service advisor, Anthony Cox.. He is thorough as he analyzes the needs of my vehicle . He always offers services that keep my 18 year old Toyota Avalon running efficiently. Thanks, Gina M

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Muy buen servicio y atención al cliente Muy atentos

Muy buen servicio y atención al cliente Muy atentos siempre están colaborando con cualquier necesidad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por su crítica positiva. Estamos contentos de haber sido de utilidad para usted. No dudes en llamarnos si alguna vez necesitas algo. ¡Tenga cuidado en la carretera!

They are fast, straight to the point and they always tell

They are fast, straight to the point and they always tell me the truth instead of taking advantage and ripping me off. My car is always in and out when I go for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Dayne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Service

Toyota doesn?t like to to use aftermarket parts and come to them - they won?t service but it?s okay for them to use aftermarket parts when you go to them for servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.