Reviews
Everything went well I appreciate Ms Kelly she was very professional she was very honest and she did her very best and making sure that I the customer was satisfied she deserve a raise
Everything went well I appreciate Ms Kelly she was very professional she was very honest and she did her very best and making sure that I the customer was satisfied she deserve a raise
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This was my 1st time using Toyota AutoNation. I have a Lexus. I was referred by a friend. My service was Great. I worked Well with the Service Rep, Ravon. My car was serviced in a reasonable time. Working with other service employees was no problem.
This was my 1st time using Toyota AutoNation. I have a Lexus. I was referred by a friend. My service was Great. I worked Well with the Service Rep, Ravon. My car was serviced in a reasonable time. Working with other service employees was no problem.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Very Very professional, Very detailed, I am beyond please and satisfied and would go back to him and recommend others to him, I am excited..
Very Very professional, Very detailed, I am beyond please and satisfied and would go back to him and recommend others to him, I am excited..
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roxanne, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I took my car in for its very first warranty service. The process of setting up the appointment and checkin was very easy. The service was preformed in a reasonable time and a clear explanation of all findings was given.
I took my car in for its very first warranty service. The process of setting up the appointment and checkin was very easy. The service was preformed in a reasonable time and a clear explanation of all findings was given.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jimmie, thank you for your kind words and this wonderful review!If you have any further questions, please give us a call. We're always happy to help!
I had a great service experience as always. Joshua was wonderful! He even applied a coupon without me asking. The service itself did not take long at all. I was told it would take an hour, and I was actually out in less than an hour.
I had a great service experience as always. Joshua was wonderful! He even applied a coupon without me asking. The service itself did not take long at all. I was told it would take an hour, and I was actually out in less than an hour.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Sharlita, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Justin Smith provided great customer service by being patient and providing an explanation of all recommended services from low to high importance. Much appreciated, LA
Justin Smith provided great customer service by being patient and providing an explanation of all recommended services from low to high importance. Much appreciated, LA
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Latasha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I like it but I was was told one price over the phone and got a higher price when I got there
I like it but I was was told one price over the phone and got a higher price when I got there
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.
Good fast service. Fast welcoming and initiation. Waiting room is a plus. Didn't try to upsell me more than anticipated
Good fast service. Fast welcoming and initiation. Waiting room is a plus. Didn't try to upsell me more than anticipated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
It was great good customer service.The service advisor was very knowledgeable and professional. The service advisor always great you time you come in and they keep you in the loop as to what?s going on with your car.
It was great good customer service.The service advisor was very knowledgeable and professional. The service advisor always great you time you come in and they keep you in the loop as to what?s going on with your car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Vineda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales Associate has been polite to response without reluctance when I asked them persistently question. I feel so good. Only one thing, when I send E-mail to associate in the office, there was something trouble and no response for two days.
Sales Associate has been polite to response without reluctance when I asked them persistently question. I feel so good. Only one thing, when I send E-mail to associate in the office, there was something trouble and no response for two days.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving feedback. Please reach out to us at (770) 674-6082 so we may identify ways to improve your experience.