Reviews
Advisor was very professional explaining all the options available. His suggestions were well instructed for next time visit.
Advisor was very professional explaining all the options available. His suggestions were well instructed for next time visit.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team provided helpful guidance during your visit! Thank you for choosing Nissan of Downtown LA and for sharing your experience. Safe travels!
Amazing service, never disappointed and David’s the best advisor hands down, keeps me updated on everything going on.
Amazing service, never disappointed and David’s the best advisor hands down, keeps me updated on everything going on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review, Diego! We appreciate your business and will pass along your kind words to David. See you next time at Nissan of Downtown LA!
I have been coming here for 2 years. I love this Nissan. I was new to California and I have never been disappointed, staff was always friendly and supportive. Fabian explained things to me so that I could understand. He listened to me they asked me to describe in detail what was wrong with the car so that they can have a better understanding. Fabian took care of me the last two times and gave me excellent care, actually superseded My expectation I had a warranty on my car. Fabian did not hesitate to get on the phone call them have it approved. The work was completed and I was home on the same day. I did not feel alone in the process. Which kept me from being anxious and worried now that’s a win in my book.
I have been coming here for 2 years. I love this Nissan. I was new to California and I have never been disappointed, staff was always friendly and supportive. Fabian explained things to me so that I could understand. He listened to me they asked me to describe in detail what was wrong with the car so that they can have a better understanding. Fabian took care of me the last two times and gave me excellent care, actually superseded My expectation I had a warranty on my car. Fabian did not hesitate to get on the phone call them have it approved. The work was completed and I was home on the same day. I did not feel alone in the process. Which kept me from being anxious and worried now that’s a win in my book.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to have had you as part of our family for the past two years at Nissan of Downtown LA, Torey! Thank you for your fantastic feedback and the shoutout to Fabian for going above and beyond. We look forward to serving you for many more years to come!
Good service but lack of coordination with the the person in charge and the mechanic
Good service but lack of coordination with the the person in charge and the mechanic
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your helpful feedback. We'll work on our coordination to avoid any inconvenience in the future. Safe travels and take care!
I had an excellent experience with Ozzy at Nissan of Downtown LA. He took great care of me from the moment I arrived and kept me updated throughout the whole service. He explained everything clearly, didn’t pressure me into anything, and made the entire process fast and easy. It’s rare to find someone so patient, professional, and honest. I really appreciate the way he handled everything. If you need service here, definitely ask for Ozzy.
I had an excellent experience with Ozzy at Nissan of Downtown LA. He took great care of me from the moment I arrived and kept me updated throughout the whole service. He explained everything clearly, didn’t pressure me into anything, and made the entire process fast and easy. It’s rare to find someone so patient, professional, and honest. I really appreciate the way he handled everything. If you need service here, definitely ask for Ozzy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Greg, thank you for sharing your positive feedback about Ozzy! Here at Nissan of Downtown LA, we take pride in delivering top-notch service experiences. We look forward to assisting you with any future automotive needs. Safe travels!
Supergood Alan Munis de best employer to mi berigood atenssion..exelent custumer servise sr Alan
Supergood Alan Munis de best employer to mi berigood atenssion..exelent custumer servise sr Alan
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words for Alan! Thank you for being a valued customer here at Nissan of Downtown LA, Roberto!
Ozzy provided amazing service during my oil change. I appreciated that fact that he was extremely communicative throughout the process.
Ozzy provided amazing service during my oil change. I appreciated that fact that he was extremely communicative throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about Ozzy's helpful service during your oil change at Nissan of Downtown LA. See you next time!
Muy buenos servicios y muy buen trato al cliente,te revisan muy bien el carro y te recomiendan lo que nececita.
Muy buenos servicios y muy buen trato al cliente,te revisan muy bien el carro y te recomiendan lo que nececita.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Manuel, gracias por compartir esta reseña de cinco estrellas de nuestro equipo en Nissan of Downtown LA. Si hay algo más que podamos hacer por usted, háganoslo saber.
They were very patient, helped us find the right car, would 100% go back and get another!
They were very patient, helped us find the right car, would 100% go back and get another!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new ride! Our team was more than happy to help you into the right vehicle. We're here when you need us next!
Ozzy at Nissan provided outstanding service from start to finish. He was professional, knowledgeable, and very transparent throughout the entire process. He took the time to explain everything clearly, kept me updated, and made the experience smooth and stress free. It’s rare to find a service advisor who truly cares about the customer experience, and Ozzy definitely does. Highly recommend asking for Ozzy if you’re servicing your vehicle
Ozzy at Nissan provided outstanding service from start to finish. He was professional, knowledgeable, and very transparent throughout the entire process. He took the time to explain everything clearly, kept me updated, and made the experience smooth and stress free. It’s rare to find a service advisor who truly cares about the customer experience, and Ozzy definitely does. Highly recommend asking for Ozzy if you’re servicing your vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Greg, we’re pleased to hear Ozzy made everything smooth and stress-free! Thank you for choosing Nissan of Downtown LA, and we look forward to seeing you again down the road!