Reviews
Tony Fears is an amazing service advisor. He is professional and very knowledgeable. I brought my 350Z in for an oil change. He reviewed my past visits and recommended additional services I needed. I approved the work and my car was ready within a couple of hours and I was on my way.
Tony Fears is an amazing service advisor. He is professional and very knowledgeable. I brought my 350Z in for an oil change. He reviewed my past visits and recommended additional services I needed. I approved the work and my car was ready within a couple of hours and I was on my way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good and explained everything on my car and customer service was great. Great service. Will recommend
Good and explained everything on my car and customer service was great. Great service. Will recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best service Ive had and most importantly customer service was spot on and was done in timely matter
Best service Ive had and most importantly customer service was spot on and was done in timely matter
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
100% satisfied with the service at Cerritos Nissan. Great customer service by Krysta Yasais. Keep up the amazing service.
100% satisfied with the service at Cerritos Nissan. Great customer service by Krysta Yasais. Keep up the amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I couldn't be more happier, Great professional service, they answered all my questions and concerns. Highly recommended Regards Mark
I couldn't be more happier, Great professional service, they answered all my questions and concerns. Highly recommended Regards Mark
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Mark! We're thrilled you had such a positive experience with our professional service at Cerritos Nissan. Your recommendation means everything to us, and we look forward to serving you again in the future.
I love the Nissan dealership when I make appointment to get my car serviced. They’re always nice and when I pull up they’re pretty fast.
I love the Nissan dealership when I make appointment to get my car serviced. They’re always nice and when I pull up they’re pretty fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our friendly team and quick service. We appreciate you choosing Cerritos Nissan and look forward to serving you again.
Tony Fears is an amazing service advisor. He is honest and upfront with the customer and I never feel uncomfortable with speaking to him. He’s a great asset to Cerritos Nissan.
Tony Fears is an amazing service advisor. He is honest and upfront with the customer and I never feel uncomfortable with speaking to him. He’s a great asset to Cerritos Nissan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to hear about your outstanding experience with our service team. Your feedback about having an honest and upfront service advisor who makes you feel comfortable truly means the world to us. It's wonderful to know that you received the transparent and trustworthy service that every customer deserves. Thank you for recognizing the dedication and professionalism that makes Cerritos Nissan special. We're grateful for customers like you who take the time to share their positive experiences.
I have been there few times, I have been treating with respect, people who work there
I have been there few times, I have been treating with respect, people who work there
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are excited to hear about your positive experiences visiting us multiple times. Your feedback about being treated with respect by our team members means a great deal to us. We truly value customers like you who take the time to share their experiences, and we appreciate your trust in choosing Cerritos Nissan for your automotive needs. It's wonderful to know that our staff has consistently provided you with the respectful service you deserve during each of your visits.
Buyers Beware! False advertised prices and they do not stand behind their own texted words. I verified before driving two hours that their vehicle advertised price only had additional tax and license document fee, but when sitting down to negotiate they had a ton of added accessories which they would not remove. They played games giving me a proposal at a lower price then took it back telling me it was someone else’s. We told them it we fraudulent advertising and they could keep their vehicle.
Buyers Beware! False advertised prices and they do not stand behind their own texted words. I verified before driving two hours that their vehicle advertised price only had additional tax and license document fee, but when sitting down to negotiate they had a ton of added accessories which they would not remove. They played games giving me a proposal at a lower price then took it back telling me it was someone else’s. We told them it we fraudulent advertising and they could keep their vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Your feedback is invaluable to us and we understand your frustration. We recognize that clear communication about vehicle pricing is essential, and we take your concerns seriously. The experience you described does not reflect the transparent service standards we strive to maintain. Please contact Angelica Pleites in Customer Service, at 855-971-8323 so we can address your concerns directly and work toward a resolution.
Jacob Vargas at Cerritos Nissan gave me honest recommendations, kept it straightforward with no upselling.
Jacob Vargas at Cerritos Nissan gave me honest recommendations, kept it straightforward with no upselling.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your wonderful experience with our team. It's fantastic to know that you received honest guidance and appreciated the straightforward approach without any pressure. Your feedback about receiving genuine recommendations really means a lot to us at Cerritos Nissan. We're proud to have team members who prioritize transparency and put customers first. Thank you for taking the time to share your positive experience!