Reviews
Everyone was great. Work was completed on time. This was my first time here, I’ll be back
Everyone was great. Work was completed on time. This was my first time here, I’ll be back
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- 5.0
- Does recommend this dealer
- Came in for service or repair
M. R., thank you for choosing Marietta Toyota Service Center on Cobb Parkway South and for the 5-star review. We’re glad everyone was great, your service was completed on time, and that your first visit with us was a positive one—thank you for giving us the chance to earn your business. We also appreciate you recognizing Service Advisor TJ Ross for taking care of you, and we look forward to seeing you back. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Proudly celebrating 50+ years of serving customers in Marietta, since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we’re only a click, phone call or visit away whenever you need us!
I did not hv an assignedcapointment, but the staff was just as professional and accommodated mh concerndvand more. Superb service always.
I did not hv an assignedcapointment, but the staff was just as professional and accommodated mh concerndvand more. Superb service always.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, thank you for choosing Marietta Toyota Service Center on Cobb Parkway South and for the 5-star review. We’re glad our team was professional and able to accommodate your concerns even without an appointment, and we appreciate you recognizing your Service Advisor T.J. Ross for taking great care of you. We’ll be sure TJ sees your kind words. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Proudly celebrating 50+ years of serving customers in Marietta, since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we’re only a click, phone call or visit away whenever you need us!
The service department has great customer service, communication is always clear, and concise. Brian is always a pleasure to work with.
The service department has great customer service, communication is always clear, and concise. Brian is always a pleasure to work with.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Mel, thank you for choosing Marietta Toyota Service Center on Cobb Parkway South and for the 5-star review. We’re glad you consistently receive great customer service and that our communication is clear and concise—those are priorities for our team on every visit. We also appreciate you recognizing Brian Kessler as a pleasure to work with; we’ll be sure he sees your kind words. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Proudly celebrating 50+ years of serving customers in Marietta, since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we’re only a click, phone call or visit away whenever you need us!
Great service from Bryan and get out of there in less than an hour. Oil change and tire rotation made.
Great service from Bryan and get out of there in less than an hour. Oil change and tire rotation made.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Art, thank you for choosing Marietta Toyota Service Center on Cobb Parkway South and for the 5-star review. We’re glad Brian Kessler provided great service and had you back on the road in less than an hour after completing your oil change and tire rotation—efficient, thorough visits are exactly what we aim for. We’ll be sure Brian sees your kind words. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Proudly celebrating 50+ years of serving customers in Marietta, since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we’re only a click, phone call or visit away whenever you need us!
Nice dealer, however, it always takes a long time for service. It doesn’t seem to matter what kind of service or what time your appointment is, you are in for a long wait time.
Nice dealer, however, it always takes a long time for service. It doesn’t seem to matter what kind of service or what time your appointment is, you are in for a long wait time.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Sally, thank you for visiting Marietta Toyota Service Center on Cobb Parkway South and for the 4-star review. We appreciate the kind words about our dealership, and we’re sorry the service time has felt consistently longer than expected—your time matters, and we understand how frustrating that can be. On vehicles like a 2018 RAV4, the inspection process can take additional time as there are more items to check, and if you ask our technicians to track down a rattle or intermittent noise, that diagnosis can also extend the visit so we can reproduce it and verify the fix. Even so, we should do a better job setting expectations up front and keeping you updated along the way. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Proudly celebrating 50+ years of serving customers in Marietta, since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we’re only a click, phone call or visit away whenever you need us!
Andrea in sales did her best to get me the exact car I wanted. She along with Clive in finance made my first time buying a new car a great experience!
Andrea in sales did her best to get me the exact car I wanted. She along with Clive in finance made my first time buying a new car a great experience!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Stacey, thank you for choosing to shop with Marietta Toyota on Cobb Parkway South—congratulations on your new 2026 Toyota Camry! We’re thrilled to hear that Andrea in Sales was able to get you the exact car you wanted and that Clive in Finance helped make your first new-car purchase such a great experience. As a friendly reminder, your first maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Celebrating 50 years of proudly serving customers in Marietta since 1975—Marietta Toyota: We've been here, and we'll be here for you! Safe travels, and remember, we're just a click, phone call or visit away whenever you need us!
Best to stay away from this dealership. Responsiveness by sales team was pretty poor. 3-4 promises unfulfilled. Sales manager also gave the illusion that he would go down on price to suit my desire but then awoke the next morning with amnesia like that discussion never happened. Acted dumb long enough for a bitter taste to develop causing me to cancel contact…. What a let down.
Best to stay away from this dealership. Responsiveness by sales team was pretty poor. 3-4 promises unfulfilled. Sales manager also gave the illusion that he would go down on price to suit my desire but then awoke the next morning with amnesia like that discussion never happened. Acted dumb long enough for a bitter taste to develop causing me to cancel contact…. What a let down.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
BJ, thank you for sharing your feedback, and I’m very sorry that your experience with us left you feeling disappointed. That’s not the level of communication or trust we work hard to provide. After reviewing the situation with our Used Car Sales Manager, Lloyd, my understanding is that you and he had already agreed on a price that was actually lower than the updated online price you later saw. When the price changed on our website the next day, we weren’t able to apply an additional discount on top of the already agreed-upon price (as the price you had was still lower than the online price) and also include delivery of the truck to Louisiana, which understandably was frustrating for you. That said, we should have done a better job clearly explaining this upfront so there were no unmet expectations or “unfulfilled promises.” We appreciate you considering Marietta Toyota and would be open to speaking further if you’d like to revisit the conversation. You can reach our management team at (770)779-3480.
Thanks for following up. Just to clarify, I never agreed to that other price and we were still in negotiations. He said “if I can do this, how quick can you get here?” Therefore I discussed the whole deal with my wife(hurdle #1) and scoured the internet for flights toATL(hurdle#2). All in an effort to follow up with him accordingly. I asked for something in writing to work with and previous unapproved quote was resent, not the price less ≈1k cheaper. When I inquired to find out motives, I was told this was a good deal and I should jump on it…. Only issue is that I was the old deal not the one we were working. Anyway., not trying to beat yall up, just expected better and was lead to believe it was coming… when I only received nothing. A week’s worth of discussions wasted. Therefore let down.
I recently had car service and the experience was very poor at Mariatta Toyota. They didn’t wash my car and it happens most of the time. Also service person told me They will do oil change and it’s free but when I went to take car they charged me for tire rotation and didn’t chnaged the oil
I recently had car service and the experience was very poor at Mariatta Toyota. They didn’t wash my car and it happens most of the time. Also service person told me They will do oil change and it’s free but when I went to take car they charged me for tire rotation and didn’t chnaged the oil
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, and we’re truly sorry to hear about your recent experience. After reviewing your visit, we confirmed that when the appointment was made, the service requested—and scheduled—was a tire rotation only, not an oil change, which is why the oil service was not performed. Regarding the car wash, we’re always happy to provide one when requested at check-in, and we apologize if there was any misunderstanding about that during your visit. Our Customer Relations Manager, Sarah, has been attempting to reach you so she can walk through everything in detail and make sure all concerns are fully addressed. We appreciate you giving us the opportunity to clarify and hope to restore your confidence in your next visit. Proudly celebrating 50 years of serving customers in Marietta since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we're only a click, phone call or visit away whenever you need us!
Quick service well done took about 25 min to change oil and put air in my tires
Quick service well done took about 25 min to change oil and put air in my tires
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review and for visiting the Marietta Toyota Service Center! We’re glad to hear your service was completed quickly and professionally — getting your oil changed and tires aired up in about 25 minutes is exactly the efficient experience we strive for. We appreciate you giving a shout-out to Greg McGaha; we’ll be sure to share your thanks with him. As a friendly reminder, your next maintenance visit will be due in 6 months or 5,000 miles, whichever comes first. Proudly celebrating 50 years of serving customers in Marietta since 1975. Marietta Toyota: We’ve been here and we’ll be here for you. Safe travels, and remember, we're only a click, phone call or visit away whenever you need us!
I just Bought My Toyota Camry 2 days ago and Judith and her Whole Team was and are Amazing People! They made sure that they met my Every Need in the Car I was looking for. They are Very Very Professional and Helpful, Friendly People. I’m So Grateful For Them and the Car I end up Buying!!💯😊😘
I just Bought My Toyota Camry 2 days ago and Judith and her Whole Team was and are Amazing People! They made sure that they met my Every Need in the Car I was looking for. They are Very Very Professional and Helpful, Friendly People. I’m So Grateful For Them and the Car I end up Buying!!💯😊😘
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jequanda, for choosing to shop with Marietta Toyota on Cobb Parkway South and congratulations on your new Toyota Camry! We’re delighted to hear that Judith and her entire team provided such professional, friendly, and thoughtful care while helping you find the perfect car—your kind words mean a lot to us. Don’t forget, your first maintenance visit is due in 6 months or 5,000 miles, whichever comes first. Celebrating 50 years of proudly serving customers in Marietta since 1975, Marietta Toyota: We’ve been here, and we’ll be here for you! Safe travels, and remember, we’re just a click, phone call or visit away whenever you need us!