Reviews
Rich Joseph?s has been my main man for over 15 yrs. He?s the best. Everyone is very nice & accommodating. I could never think of going elsewhere
Rich Joseph?s has been my main man for over 15 yrs. He?s the best. Everyone is very nice & accommodating. I could never think of going elsewhere
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Rosemary! Rich is an asset to our team! Please don't hesitate to reach out if you need anything!
I leased a 2026 Lincoln Nautilus. It is a beautiful SUV with every bell and whistle imaginable. My salesman was extremely helpful and gave me several vehicles to choose from. This is the 5th Lincoln I have leased from Steet-Ponte.
I leased a 2026 Lincoln Nautilus. It is a beautiful SUV with every bell and whistle imaginable. My salesman was extremely helpful and gave me several vehicles to choose from. This is the 5th Lincoln I have leased from Steet-Ponte.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review and loyalty, Henry! We truly appreciate your continued business. Please don't hesitate to reach out if you need anything, and enjoy your Nautilus!
Rich was a good salesman to work with and easygoing. He offered good advice and we made a decent deal. However, the 2025 Ford Ranger I purchased appears to have a factory issue with all of the doors, especially front doors. You have to SLAM them hard to close them, and they seem to be misaligned with the hinges or something because they seem to ?drop? like an eight of an inch when you open them. Something isn?t right and a service appointment has been scheduled for me to have them look. Not happy with that.
Rich was a good salesman to work with and easygoing. He offered good advice and we made a decent deal. However, the 2025 Ford Ranger I purchased appears to have a factory issue with all of the doors, especially front doors. You have to SLAM them hard to close them, and they seem to be misaligned with the hinges or something because they seem to ?drop? like an eight of an inch when you open them. Something isn?t right and a service appointment has been scheduled for me to have them look. Not happy with that.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello! Thank you for your feedback, We are happy to hear of your great experience with Rich. We will follow up with our Service team to see if the factory has any updates on this.
Steve Cater , Rich Josephs, Phil Higgins, and Tony McGee are a great team. They go to extra effort especially for the Lincoln customer. You can't be all bad if you're driving a Ford or Ford product!
Steve Cater , Rich Josephs, Phil Higgins, and Tony McGee are a great team. They go to extra effort especially for the Lincoln customer. You can't be all bad if you're driving a Ford or Ford product!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words and review, George! We pride ourselves on customer service, and for always making it easy to do business with us. Please don't hesitate to reach out if you need anything!
Great people to work with. Friendly, helpful, and knowledgeable. They checked over my vehicle for any other issues and completed the work in a timely manner.
Great people to work with. Friendly, helpful, and knowledgeable. They checked over my vehicle for any other issues and completed the work in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Theodore! We are so happy to hear of your great experience with our team.
Repairs done quickly and done without returning. I would recommend this facility to anyone looking ford/ lincoln service. That's all I have to say about that.
Repairs done quickly and done without returning. I would recommend this facility to anyone looking ford/ lincoln service. That's all I have to say about that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Staff was very helpful in my needs.Service was TOP notch from start to finish.Even asked if they could wash my vehicle when done. Highly recommend for your needs!!!
Staff was very helpful in my needs.Service was TOP notch from start to finish.Even asked if they could wash my vehicle when done. Highly recommend for your needs!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very professional and concerns and questions are addressed ? Waiting area is very clean and comfortable? They now send out reminders of your upcoming appointments? They are upfront if any issues with your car?.
Very professional and concerns and questions are addressed ? Waiting area is very clean and comfortable? They now send out reminders of your upcoming appointments? They are upfront if any issues with your car?.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service advisor had all the recall details ready, explained the fix clearly, and scheduled me for the next available slot. No hassle, no upselling?just efficient, professional service.
The service advisor had all the recall details ready, explained the fix clearly, and scheduled me for the next available slot. No hassle, no upselling?just efficient, professional service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone I dealt with was very competent and friendly. I have been very happy with this dealership. They made the process of keeping my car for repairs easy.
Everyone I dealt with was very competent and friendly. I have been very happy with this dealership. They made the process of keeping my car for repairs easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Christine! We are so happy to hear of your great experience with our team. Please don't hesitate to reach out if you need anything!