Bergstrom Imports on Victory Lane

I was unsure of my maintenance/repair needs, the estimate went quickly and service was able to complete the repairs immediately. There was ongoing communication with me throughout my visit, which was greatly appreciated.

You found the car that I was looking for with little hassle, even though you didn't have it at your lot.

Bryan Kimpel is an amazing sales manager as is his team. He worked hard to get us in a car and picked out a car that we loved. A week after buying the car our check engine light came on and Bryan and JJ took care of everything! I'm very satisfied with the vehicle I purchased and the help of Bryan and his team and the service team!

Dealing with Cindy Kirk. She knows the answers or knows where to go to get them. She should be a role model for the newer sales people. Even a 10PM phone call did not rattle her. All the other people at Bergstrom were courteous and friendly and helpful. They made us feel at home and comfortable. It took the pressure off of being pressured to buy a car.

I was expecting to be there all day while my vehicle was being service. The service writer offered the use of a car for the day at no charge. I was able to take care of some errands and not waste my day sitting in the waiting area.

The people I dealt with were friendly, personable and very professional. Their ability to work with me and my special requirements were out standing. The state of the art facility was exceptional. The car I purchased had been finely detailed and was in outstanding condition. A very high quality dealership.

The understanding that I didn't even know what I wanted and the patience to show me a lot of different cars

I recently purchased a 2012 Mazda Miata Grand Touring car which I had seen online at Cars.com. The car met all of my requirements and more importantly, since I live over 400 miles away from the dealer, they were willing to do this purchase remotely and ship the car to me. The personnel I worked with were very friendly, personable and professional. They were quick to respond to any questions or issues that arose. When the Car Transport Company was unable to fulfill their part of the deal, Bergstrom Imports assisted in making our overnight trip to pickup the car as trouble free as possible. The car was in showroom condition when we picked it up. They also provided a guided tour of their top of the line extensive facility. I would definitely do business with them again. I especially want to thank the personnel involved in this transaction for making it happen.

We liked the outstanding friendliness of our sales person, Lawrence Bowers. We have stopped back to ask questions regarding programming and use and he is very knowledgeable and told us to stop back or call with any other questions, making us feel very comfortable.

Justin Thoma worked efficiently and accurately to get me into a brand new Mazda 6. The dealership overall is very accommodating and willing to find the best deals.