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Ron Marhofer Nissan

(782 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 415-3369 (866) 415-3369
Used (888) 294-3431 (888) 294-3431
Service (330) 931-3128 (330) 931-3128

Reviews

(782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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Pleasant experience, friendly, and informative.

Not a bad experience. Customer service was as expected. Josh and Cameron answered any questions we had. The car it self was in great condition and well priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We appreciate your business!

Still waiting for them to let me pick up car

I used an outside loan company. They will not release the vehicle to me - even though there is a legal document guaranteeing they will get paid -- until there is a check in their bank account. Finance guy filled out paperwork incorrectly. So, I continue to wait.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Kyle grimes helped me out and was very personable! Great guy and was honest and helpful about all the questions I had . Definitely coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We look forward to serving you again when the time is right! Drive safely!

Great 360 Service!

My experience with Josh was superior. I never had great service like this; from my initial call to Nissan to working with Josh. I highly recommend Josh and Nissan. Josh is very knowledgeable about the vehicles and can answer all your questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation! We appreciate your business!

Excellent customer service

Excellent service from beginning to end! No haggle prices and found exactly what I was looking for. I cannot recommend this dealership enough. Everyone at Marhofer Nissan was there to make the experience As easy on me as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome! Thank you for your kind words & recommendation, Dan!

Leasing made easy

Leased a car and everyone made it so easy and painless! They didn't just tell me, but showed me the service area, explained the options..made it all personalized. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your kind words & recommendation, Julie! Drive safely & enjoy your lease!

Overall wonderful experience!

Had an amazing experience at this dealership. Everyone I encountered was nice and welcoming. Dave Seymour was a huge help while car shopping and when I finally decided he was there every step of the way, making the process painfree and easy. So thankful I went with this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

It was a pleasure doing business with you, Jeani! Drive safely & enjoy!

Amazing Service

They helped me out of a sticky situation with my car. Excellent service and they value their customers! They helped me to downsize and got me a great warranty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind words, Dan! It was our pleasure to assist you!

Car buying experience

We had a great experience at Ron Marhofer Nissan. Josh was great to work with and was able to answer all our questions. He made buying our new car an easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind words, Krista! Drive safely & enjoy!

Amazing experience

They’re great! Not trying to make a profit, but just find you the best car with no pressure. I shopped around several different places before landing back on this one. Good, quality cars and just can’t beat the customer service. Dean and Brett were fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! Drive safely!