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By Kiah Treece
Montway Auto Transport is a leading auto transport company that offers convenient vehicle and motorcycle-shipping services nationwide. Montway’s online quote process makes it easy to get a price estimate and its large network of vetted and insured truck drivers adds to the company’s credibility. The company offers both open and enclosed transport options, catering to various needs and preferences.
Montway’s services are competitively priced, with costs varying based on factors like distance, vehicle type and transport method. Montway may be a good option if you’re relocating within the U.S., moving to or from college, or just in need of reliable and efficient auto transport.
Here’s what you need to know about Montway Auto Transport and how it compares to other car-shipping companies:
Montway Auto Transport Pros and Cons
| Pros | Cons |
| Fast and easy online quote process | Instant car tracking not available |
| Cash, military and multivehicle discounts | $249 cancellation fee for dispatched orders |
| Multiple ways to contact customer service | Not an international car-shipping company |
About Montway Auto Transport
Founded in 2007, Montway Auto Transport is based in Schaumburg, Ill., and serves the entire U.S., including Hawaii and Alaska. According to the company, it has shipped more than 1 million vehicles to all 50 states, and it ships more than 250,000 vehicles each year.
Where is Montway Auto Transport available?
Montway Auto Transport is available throughout the U.S. — including Alaska and Hawaii. Not all car-shipping companies offer service to Alaska and Hawaii, but Montway has extensive experience planning transportation in all 50 states.
Is Montway Auto Transport Legit?
Montway Auto Transport is a legitimate car-shipping company with an A+ rating through the Better Business Bureau. The company has a 4.43-star BBB rating based on 1,210 customer reviews on the platform and has been BBB-accredited since 2007. Montway ensures the quality of its transportation services by requiring every carrier in its network to pass a 20-point identity and credential verification process.
What Car-Shipping Services Does Montway Auto Transport Offer?
Montway Auto Transport offers an array of car-shipping services designed to cater to varying customer needs, ensuring a convenient and reliable transportation experience. Whether moving a single vehicle or coordinating a complex multicar shipment, Montway can help you with open and enclosed transport. These are Montway’s main service offerings:
Door-to-door transport
Montway provides door-to-door transport for cars, trucks and motorcycles — including multivehicle transport options. With door-to-door transport, your driver will pick up your vehicle at an agreed upon location and deliver it to your desired destination. This eliminates the need for you to arrange transportation or towing to and from a shipping terminal, making the process more convenient.
You can also opt for terminal-to-terminal auto transport and your vehicle will be stored at an auto transport terminal until you pick it up.
Open-car transport
Montway’s open car transport service is the most common and cost-effective method for shipping vehicles. The driver will load your car onto an open trailer, the same type you often see transporting new vehicles to dealerships. Open carriers can typically hold eight to 10 cars at a time, making them a popular way to save on shipping costs.
While the vehicles are exposed to the elements during transit, you can pay extra for top-load preference, meaning the driver won’t load a vehicle above yours. This service is ideal for standard vehicles and those not requiring special protection from weather conditions.
Enclosed auto transport
For added protection, Montway offers enclosed auto transport that costs between 10% and 40% more than open car transport. This type of transport carries fewer vehicles (up to seven) and protects your vehicle from outside elements like weather and road debris. Enclosed transport is ideal for luxury, vintage or high-end vehicles that require extra care during transit. While this service is more expensive than open car transport, it can provide peace of mind when transporting your valuable vehicles.
Expedited auto transport
If you’re in a time crunch, Montway offers expedited shipping services at a premium price. With expedited shipping, your vehicle will be given priority over other shipments and will typically arrive at its destination sooner. This option is ideal if you’re working within a tight timeline or have urgent transportation needs.
Hawaii car transport
Montway offers car shipping to and from Hawaii. You can choose from door-to-port and port-to-port services and vehicles can be shipped to or from Kauai, O’ahu, Maui and the Big Island of Hawaii. According to Montway, shipping a car to Hawaii usually takes between 14 and 42 days, depending on the pickup location.
Additional Montway Auto Transport Features
In addition to Montway Auto Transport’s core services, the company provides several unique features to ensure customer satisfaction and streamline the vehicle shipping process. These additional features are designed to offer convenience, enhance the transport experience and provide peace of mind for customers.
Tracking
Like many of the best car-shipping companies, Montway doesn’t offer a tracking app or instant GPS tracking. However, you can get the real-time location of your shipment by contacting your truck driver directly or emailing info@montway.com.
Discounts
Montway offers a few discounts that can reduce the cost of shipping your car with the company. If you need to ship more than one vehicle, you may qualify for a multivehicle discount — though this is only available if all of the vehicles are going to the same location on the same truck. Montway also provides a military discount to active and retired members of the armed services.
A lower cash price may be available if you pay with a cashier’s check, money order or other form of certified funds — not a credit card or personal check. Contact Montway to find out what discounts you may qualify for and how much you can save.
Insurance
Insurance coverage for Montway Auto Transport depends on how your car is shipped. If your shipment is transported on land, the motor carrier provides an inland marine cargo insurance policy of up to $100,000.
Ocean shipments are subject to the oceanic transporter’s terms and conditions, so additional insurance coverage may be necessary. The carrier’s cargo insurance will not cover any personal possessions inside the vehicle at the time of transport and Montway is not liable for these items.
Competitive pricing
Montway provides competitive pricing through discounts and a cash payment option. What’s more, you won’t have to make any payments until the company books a carrier and you can cancel the shipment for a full refund up until your vehicle is dispatched for loading.
You can pay Montway in full online via credit card or PayPal, or pay cash at the time of delivery. If you opt for a cash transaction, you’ll make a partial payment upfront ($249 or less) to secure your car’s spot on the truck.
Customer service
Montway offers current and prospective customers numerous ways to contact customer service. You can send an email or submit an online inquiry at any time or take advantage of the company’s live chat option between 6 a.m. and 12 a.m. CT seven days a week. Montway also has dedicated phone numbers for general inquiries and accounting, business development and carrier relations, plus a fax number.
Montway Auto Transport Cost
The cost of shipping a vehicle with Montway Auto Transport depends on factors such as the size and weight of the vehicle and whether it is running or inoperable. Vehicle modifications like larger tires and roof racks can also impact costs.
Montway Auto Transport costs also depend on the type of shipping trailer (open versus enclosed), the distance between the pickup and delivery locations, and whether those locations are metropolitan or rural. Likewise, seasonal weather conditions and demand may impact the overall cost of shipping a vehicle with Montway.
To give you an idea of Montway Auto Transport costs, we compiled several quotes for transporting a 2020 Toyota Camry in operable condition with shipment as soon as possible.
| Shipping Route (Miles) | Service | Regular Price | Cash Price | Estimated Time |
| Orlando, Fla. to Charlotte, N.C. (~500 miles) | Door-to-door open shipping | $679 | $659 | 2 to 4 calendar days |
| Orlando, Fla. to Charlotte, N.C. (~500 miles) | Door-to-door enclosed shipping | $1,029 | $1,009 | 2 to 4 calendar days |
| Los Angeles to Houston (~1,500 miles) | Door-to-door open shipping | $1,209 | $1,169 | 5 to 7 calendar days |
| Los Angeles to Houston (~1,500 miles) | Door-to-door enclosed shipping | $1,689 | $1,649 | 5 to 7 calendar days |
| New York to Las Vegas (~2,500 miles) | Door-to-door open shipping | $1,339 | $1,299 | 7 to 9 calendar days |
| New York to Las Vegas (~2,500 miles) | Door-to-door enclosed shipping | $1,979 | $1,939 | 7 to 9 calendar days |
Montway international shipping costs
Montway Auto Transport is not an international car-shipping company. However, it can facilitate transport through international carriers and haul to and from all ports in the U.S. Montway International shipping costs are all-inclusive, with no additional sales tax, but you may encounter additional permitting costs for picking up or dropping off your vehicle at the port.
How Does Montway Auto Transport Work?
Montway offers a user-friendly online quote process and straightforward pickup and delivery options. Here’s how to ship your car with Montway Auto Transport:
- Get an online quote. Montway lets you get an instant online quote by entering your pickup and drop-off location ZIP codes or cities. Also indicate whether you prefer open or enclosed transport, provide details about your vehicle and choose a preferred timeline. Unlike many online quote tools, Montway doesn’t require you to provide your phone number.
- Book your auto transport. If you decide to move forward after comparing your Montway quote to other providers, click on the link in your quote email or confirmation page, start an online chat or call Montway to schedule vehicle pickup. Montway will work with its network of more than 40,000 professional truckers to find someone to service your route.
- Schedule vehicle pickup. Once Montway selects a trucker, work with the carrier to schedule a pickup date, time and location, then arrange for payment. When the driver arrives for pickup, inspect the vehicle and sign the Bill of Lading. You can track shipment by contacting your driver or emailing Montway.
- Get your vehicle. Your truck driver will contact you when the shipment is close to its destination. When it arrives, inspect the vehicle and sign the Bill of Lading to accept delivery.
Montway Auto Transport Customer Satisfaction
Online reviews for Montway Auto Transport are largely positive. The company boasts an A+ rating from the Bureau and has a 4.43 rating out of 5 stars BBB rating based on 1,210 customer reviews. Montway has a similar 3.8-star rating based on over 1,650 customer reviews on Trustpilot.
Satisfied Montway customers report that the company made the car-shipping process easy and that their vehicles were delivered without any issues. Other positive reviews mention that drivers stayed in contact throughout the shipping process and are pleasant to work with. Still, not all customers have a positive experience with Montway. Some have reported higher costs than included in their original quotes, poor driver communication and difficulty scheduling pickup windows.
Montway Auto Transport Alternatives
Montway may be a good option for your car-shipping needs, but it’s not the right fit for everyone, and there are other options available. These are some top Montway Auto Transport alternatives:
Montway Auto Transport vs. SGT Auto Transport
SGT is another auto transport management company that works with carriers to provide car and motorcycle shipping. That said SGT works with a network of more than 25,000 carriers, while Montway works with more than 40,000 vetted and insured professionals. SGT is also a newer company (founded in 2014) and has delivered over 100,000 vehicles, compared to Montway’s 1 million. Both companies have largely positive online reviews.
Montway Auto Transport vs. Sherpa Auto Transport
Sherpa Auto Transport is an auto transport brokerage that offers a Price Lock Promise with its car-shipping quotes. If your quoted price is insufficient to find a carrier, Sherpa contributes up to $300 of the initial payment to keep the original total price. Like other companies, quotes include insurance and are available online.
Montway Auto Transport vs. AmeriFreight
AmeriFreight was established in 2004, making it one of the oldest companies in the industry. The company offers several discounts, vets all of its carriers and has extremely high customer reviews. As with other providers, you can get an instant quote online — though you must provide your phone number, something Montway doesn’t require.
Montway Auto Transport FAQ
Is Montway Auto Transport a reputable company?
Montway Auto Transport is a reputable company, boasting an A+ rating from the Better Business Bureau and a 4.43 rating out of 5 stars rating based on 1,210 customer reviews. The company works with a network of more than 40,000 drivers — all of whom are vetted and meet insurance requirements.
How long has Montway Auto Transport been in business?
Montway Auto Transport has been in business since 2007. The company has established itself as a leader in the auto transport industry, leveraging its extensive network of professional truckers to provide efficient and reliable vehicle-shipping services across the U.S.
How do I know if my auto transport company is legit?
To verify the legitimacy of an auto transport company, check for an active U.S. Department of Transportation number and Federal Motor Carrier Safety Administration registration. Additionally, read customer reviews on sites like the BBB and Trustpilot. Legitimate companies typically have positive ratings and clear, professional communication. Always avoid companies that demand large upfront payments without signed contracts.
Disclosure: We earn a commission from partner links from this article.
