New and used 2025 Volkswagen ID.4 SUVs for sale near Willow Springs, IL

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

Nice experience with David Campos, Kevin Boyle, and Barb Smith. Straight forward pricing . They swapped a battery prior to test drive. Able to do paperwork quickly.

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

Professional and courteous sales team. They were able to get us in out with our new car.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Great experience! Syrell was my sales guy and Davis was the finance guy, both very professional, efficient, super nice and I walked out with the car I wanted couldn’t be happier! Keep up the great work and I would definitely recommend!

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Nothing but high praise for Mario and his team. Could not have asked for better service

pretty good service. always courteous and consistent.

They are absolutely great. They always take care of my vehicle & make me feel like a valued customer. I always recommend or refer others to Jennings Chevrolet.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

Raffi and Eryk provided excellent customer service. After providing them with the general vehicle size and range of must have options, we closed the deal. The test drive car met all my requirements and I leased it.

The reviews don’t lie. Just bought my daughter her first car. No pressure, everyone was nice and probably the quickest ( and still not quick enough) time I’ve spent buying a car.

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

My husband Larry Kutz and myself Janice Minton-Kutz had a wonderful experience purchasing our new 2022 Taos. Thanks to Bogdan Strudzinski, Lameshia Rogers and Sean Pelkey we took delivery in March 2022. We had owned a 2015 VW Passat which I loved but unfortunately it didn't survive a crash on 12/13/21. Luckily, thanks to this sturdy car--I did. The car buying experience is made family friendly thanks to the kind and understanding staff at City VW in Highland. Am recommending them to all my friends. The service department is also second to none and they even wash your car after each service!